Top 11 Answering service operator Jobs in Washington, Dc

Telecommunication Assistant
Johns Hopkins Medical Management Corporation —Washington, DC
- $22 an hour
- Part-time
- Hospital
- Writing skills
- High school diploma or GED
Quick Apply
11d
Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
- $23 an hour
- Night shift
- Writing skills
- Administrative experience
- High school diploma or GED
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Call Center Operator
ITCON Services —Bethesda, MD
- Monday to Friday
- Dedicated
- Mid-level
- High school diploma or GED
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Call Center Operator - Overnights
ITCON Services —Bethesda, MD
- Overnight shift
- Dedicated
- Mid-level
- High school diploma or GED
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Call Center Specialist
National Center for Missing & Exploited Children —Alexandria, VA
- Weekends as needed
- Background check
- Word processing
- Children
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Sales Administrative Assistant
Hilton Alexandria Mark Center —Alexandria, VA
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
Front Desk Coordinator - Alexandria, VA
The Joint Chiropractic —Alexandria, VA
- $16 - $18 an hour
- Weekends as needed
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
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Hospital Communications Operator PRN/CPT LHDCMC
Luminis Health —Lanham, MD
- $17.50 - $21.68 an hour
- Weekends as needed
- High school diploma or GED
- Typing
- Epic
- AD&D insurance
- Paid holidays
11h
Front Desk Coordinator - Gaithersburg, MD
The Joint Chiropractic —Gaithersburg, MD
- $16 - $18 an hour
- Full-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
Quick Apply

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Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members, and other external parties…
$23 an hour
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Communications Center Customer Service Rep
MedStar Health —Washington, DC
Answers incoming MWHC calls and routes or assists callers in locating patients guests physicians or employees. Status: Full-time, 40 hours per week.
$22.21 - $33.79 an hour
3d

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Inbound Answering Service Operator
CONTINENTAL MESSAGE SOLUTION 2 LLC —Columbus, OH
Answers inbound calls from a variety of industries. Serves callers by following client direction and reference FAQ pages to answer questions.
Customer Service Representative (12 PM – 8 PM)
Foxen —Columbus, OH
Retrieve and distribute incoming mail in a timely manner. Answering inquiries: Responding to customer questions via phone, email, live chat, or in-person.
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Telecommunication Assistant

Johns Hopkins Medical Management Corporation
Washington, DC

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Job Details

Part-time
$22 an hour
11 days ago

Qualifications

Writing skills
Typing
Grammar Experience

Full Job Description

Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research.

Telecommunications Assistant

Hours: 11p-7a

Location: 5255 Loughboro Road, NW Washington, DC 20016

Pay rate: $22 per hour

Serves as a customer service ambassador to all Sibley stakeholders (staff, MD, patients and families) through demonstration of excellent customer service skills as outlined in Sibley’s Circle of Excellence.

Support the daily operations and activity flow of the patient care area by performing administrative functions and acting as a central source of information for staff, physicians, patients, families and other departments. Consistently demonstrates strong organizational, communication and time management skills that help to facilitate a smooth functioning across the facility by operating all communications/answering service equipment.

Operate an electronic message center, sitting at a PC and keyboard for extended periods of time.
Answers and receives all incoming calls, referring callers to proper extension by reading a listing of telephone numbers.
Establish a productive rapport with families and visitors; initiates contact and determines customers’ needs upon arrival to the unit.
Establish a productive rapport with families, visitors; initiates contact and determines customers’ needs upon arrival to the unit.
Direct patient/family and physicians concerns to the appropriate person.
Provide routing information to callers as requested and in accordance with hospital policy by listening to the request.
Assist and maintain accurate lists for in-house in Medicall by writing or typing the information which is then given to the supervisor.
Maintain accurate list of on-call personnel by updating the on-call listing in writing. Contact the on-call personnel during off hours.
Visually and audibly monitors alarms such as CODE BLUE, CODE ORANGE, CODE PINK, CODE PURPLE, CODE STRONG, CODE RED, CODE 100, RAPID RESPONSE TEAM, CODE STORK, STROKE RESPONSE TEAM, CODE SILVER, and STAT PAGE (OB, Anesthesia, etc) and adheres to hospital and department policies and procedures relative to them. Monitoring also involves reaching above head level to turn alarms off.
Pages authorized personnel by speaking over the hospital “Public Address” system.
Answer the physicians’ answering service calls and establishes reliable typed messages then transmits messages to clients by telephone, cell phone, or pager.
Contact Imaging techs (i.e. ECHO, MRI, Vascular, NUC Med, etc).

Maintain accurate and clear typed and written records of all transactions in hospital EHR.
Maintain the utmost confidentiality as it pertains to clients (patients, visitors, and staff) and physicians’ answering service functions.
Verbally notifies Telecommunications Technician or Telephone Company of needed repairs after speaking with telephone system users.
Assistance with language equipment and remote controls.
Maintain language cart
Attend meetings as required.

High School graduate preferred or equivalent training and experience.

One year of experience as a hospital and /or answering service operator preferred.

Must be able to speak clearly distinctly and use good grammar.
Must be able to type 30 words per minute.
Displays good judgment and diplomacy in dealing with all clients.
Must be able to express oneself clearly verbally and in writing.
Provide excellence customer service to all stakeholders

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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Refine Your Search

answering service operator jobs in washington, dc

Telecommunication Assistant

Call Center Operator - All Shifts

Call Center Operator

Call Center Operator - Overnights

Call Center Specialist

Sales Administrative Assistant

Front Desk Coordinator - Alexandria, VA

Hospital Communications Operator PRN/CPT LHDCMC

Front Desk Coordinator - Gaithersburg, MD

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