Top 2 Bell captain Jobs in Washington, Dc

Bell Captain
The Graham Georgetown —Washington, DC
- $20 an hour
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Wellness program
- Commuter assistance
9d
Bell Captain
Hersha Hospitality Management, LP —Washington, DC
- $20 an hour
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Wellness program
- Commuter assistance
9d

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Bell Captain
The Graham Georgetown —Washington, DC
Provide an overview of guest room, hotel services and amenities. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest…
$20 an hour
9d
Bell Captain
Hersha Hospitality Management, LP —Washington, DC
Provide an overview of guest room, hotel services and amenities. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest…
$20 an hour
9d

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Bell Captain

The Graham Georgetown -
Washington, DC

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Job Details

Full-time
$20 an hour
9 days ago

Benefits

Wellness program
Commuter assistance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Safety data sheets (SDS)
Proactive hotel and accommodations guest assistance
Passenger baggage assistance
Hotel policy compliance
Serving clients
Hospitality industry recruitment experience
Coaching
Staff scheduling
Hotel and accommodations guest luggage handling
Unloading
Answering guest questions
Mid-level
High school diploma or GED
Professional development support
Safety equipment
Training
Hotel safety procedures
Staffing management
General management
Baggage loading

Full Job Description

Overview:

Opportunity: Bell Captain

Supervise bellpersons, doorpersons and drivers as well as perform the daily responsibilities of these positions in accordance with established guest service and sustainability standards.

Potential Career Path

Concierge/Front Office Manager– AGM – General Manager

Essential Job Functions

Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals and ensuring sufficient staffing to meet daily business demands.
Maintain security of and accurate records for all guest room keys issued to bell and door staff.
Accommodate guest requests in an accurate and efficient manner.
Coordinate group luggage requirements.
Monitor and maintain cleanliness and working condition of departmental equipment/supplies.
Ensure that pertinent information is documented in the log book daily.
Load and unload luggage carts.
Tag and store luggage.
Escort guests to hotel rooms.
Provide an overview of guest room, hotel services and amenities.
Make deliveries to guest rooms.
Assist guest with room changes.
Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Ensure overall guest satisfaction.
Perform other duties as requested by management.

Position Requirements

High School diploma preferred.
Previous experience working in a related function in a hotel required.

HHM Hotels Benefits and Perks

Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program

Work Environment and Context

Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us :

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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