Top 5651 Client experience manager Jobs in Washington, Dc

Assistant Property Manager
Hines —Washington, DC
- $83,800 - $104,800 a year
- Overtime
- Mid-level
- Residential
- High school diploma or GED
Community Manager - Congress Park
Franklin Group —Washington, DC
- $53,586 - $100,000 a year
- Inventory management
- Mid-level
- Office
- Referral program
Quick Apply
Community Manager - Henson Ridge
Franklin Group —Washington, DC
- $53,586 - $100,000 a year
- Inventory management
- Mid-level
- Office
- Referral program
Quick Apply
Creative Event Manager
The Park at 14th —Washington, DC
- $70,000 - $125,000 a year
- Full-time
- Mid-level
- Contracts
- In-person
Assistant Community Manager - City Center
Hines —Washington, DC
- $31 - $39 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Team management
14d
Records Department Manager
Arnold & Porter —Washington, DC
- $120,000 - $155,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
14d
Office Manager
World Wide Technology Holding, LLC —Washington, DC
- $90,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- Wellness program
Contract Manager
Accenture Federal Services —Arlington, VA
- $95,700 - $211,700 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- US work authorization
Workplace Experience Supervisor - Washington, D.C
CBRE —Washington, DC
- $80,000 - $87,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
PROGRAM MANAGER (ACQUISITION)
US Defense Intelligence Agency —Landover, MD
- $121,785 - $158,322 a year
- Online Application
- Pass drug screening
- Office
- Senior level
14d
Field HR Manager
Wing —Washington, DC
- $156,000 - $165,000 a year
- Hybrid work
- 8 years
- Continuous improvement
- Senior level
Firm Operations Manager
Snyder Cohn, PC —North Bethesda, MD
- $105,000 - $130,000 a year
- Weekends as needed
- Office
- Administrative experience
- Bachelor's degree
- Health insurance
- Dental insurance
Client Engagement Lead
Freddie Mac —McLean, VA
- $129,000 - $193,000 a year
- Full-time
- Office
- 8 years
- Bachelor's degree
Property Manager
Willow Bridge Property Company —Washington, DC
- $110,000 - $120,000 a year
- Weekends as needed
- Microsoft Excel
- Mid-level
- Residential
- Health insurance
- Dental insurance
13d
Customer Service Manager (Client Experience)
National Board for Certification in Occupational Therapy, Inc —Gaithersburg, MD
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- High school diploma or GED
- Ability to lift 50 pounds
- Quality control
- Profit sharing
- Disability insurance
Quick Apply
Sr. Manager, Customer Care (Call Center)
WSSC Water —Laurel, MD
- $139,786 - $238,014 a year
- Full-time
- Writing skills
- Residential
- Presentation skills
14d
Manager - Business Development
Sullivan & Cromwell —Washington, DC
- $160,000 - $220,000 a year
- 7 years
- Mid-level
- Presentation skills
Customer Support Manager
Kalibri Labs —Washington, DC
- $95,000 - $110,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
Editorial Manager - Washington, DC
Dechert LLP —Washington, DC
- $140,000 - $160,000 a year
- 7 years
- English
- Office
Client Success Manager
Trivium —Washington, DC
- $70,000 - $120,000 a year
- Full-time
- Remote
- Mentoring
- Senior level
- Paid time off
Quick Apply

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Assistant Property Manager

Hines -
Washington, DC

Apply Now

Job Details

Full-time
$83,800 - $104,800 a year

Qualifications

Vendor contracts
High school diploma or GED
Continuous improvement
Profit & Loss statement
Managing property management budgets
Managing projects
Productivity software
Data collection
Profit and loss analysis
Grammar Experience

Full Job Description

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

As an Assistant Property Manager at Hines, you play a key role in facilitating the smooth day-to-day operations of the property, while providing the highest quality hospitality experience. The successful candidate will be organized, have an eye for detail and a passion for delivering exceptional customer service. At Hines, delivering an exceptional experience means combining a hospitality culture with real estate knowledge to maintain spaces conducive for high level scientific research. Responsibilities include, but are not limited to:

Operations:

Handle administrative tasks and maintain vendor relationships for all activities related to the physical operation of the property.
Performs routine property inspections and initiate work requests to ensure the property is well-maintained and aesthetically pleasing.
Manage the physical space and daily operations for assigned site(s).
Coordinate projects, complex requests, and multi-trade work orders.
Plan and coordinate installation and maintenance of assets housed within assigned site(s).
Assist with collecting and analyzing operational data to provide accurate reporting and insights for services, work order productivity, cost savings, and improvements.
Assist in managing the property’s financial activities.
Ensure compliance with all government, industry, regional and company required programs, objectives, and policies.
Assist with the direction of emergency procedures including but not limited to:
- Executing emergency plans and practice drills
- Monitoring emergency equipment
- Leading and/or assisting with evacuations, bomb searches and life safety alarms as deemed reasonable and prudent
- Acting as fire/life safety director while assisting emergency authorities and response teams

Hospitality / Leadership:

In accordance with the firm’s leadership principles — train, mentor, and continuously develop all property personnel in providing a best-in-class hospitality experience.
Assist with leading a cross-functional team, including third-party service providers, in the delivery of Hines’ Hospitality Standards.
Assist in coordinating unique event programming with a focus on creating and maintaining a community atmosphere.
Ensure property engagement and service offerings are aligned with Hines’ service level standards.
Ensure all corporate objectives and policies are met.

Qualifications

Minimum Requirements include:

Bachelor’s degree from an accredited institution with a focus on business administration, hospitality, real estate, or in a related field preferred; high school diploma required.
2+ years professional work experience, with supervisory experience strongly preferred.
Financial experience including profit and loss (P&L) responsibility, budgetary oversight, cost analysis, and management of service contracts and arrears.
Proficient in Microsoft Office software.
Successful completion of the Hines Property Management Training Program or equivalent real estate knowledge.
Passion for working with people, creating amazing experiences, and leading with a hospitality mindset.
High degree of emotional intelligence with proven ability to think creatively in all job responsibilities.
Solution-oriented with strong organizational, analytical and project management skills.
Maintain composure and professionalism at all times.
Excellent interpersonal, verbal, and written communication skills utilizing proper punctuation, grammar, diction, and style.
Eager to be a part of a fast-paced and dynamic work environment.
Takes initiative and is a proactive leader always focused on continuous improvement.
Work indoors approximately 95% of the time and outdoors 5% of the time.
Use olfactory, auditory, and visual senses to inspect building(s) and detect emergency alarms.
On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings.
Ability to lift up to 25lbs.
Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters.
Transfer properties and work overtime as business needs deem appropriate.
Compensation: $83,800 - $104,800 + Bonus

Closing

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.

Closing

Hines is a global real estate investment, development and property manager. The firm was founded by Gerald D. Hines in 1957 and now operates in 28 countries. We manage a $92.3B¹ portfolio of high-performing assets across residential, logistics, retail, office and mixed-use strategies. Our local teams serve 634 properties totaling over 225 million square feet globally. We are committed to a net zero carbon target by 2040 without buying offsets. To learn more about Hines, visit www.hines.com and follow @Hines on social media. ¹Includes both the global Hines organization as well as RIA AUM as of June 30, 2022.

Visit www.hines.com for more information.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.

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Refine Your Search

client experience manager jobs in washington, dc

Assistant Property Manager

Community Manager - Congress Park

Community Manager - Henson Ridge

Creative Event Manager

Assistant Community Manager - City Center

Records Department Manager

Office Manager

Contract Manager

Workplace Experience Supervisor - Washington, D.C

PROGRAM MANAGER (ACQUISITION)

Field HR Manager

Firm Operations Manager

Client Engagement Lead

Property Manager

Customer Service Manager (Client Experience)

Sr. Manager, Customer Care (Call Center)

Manager - Business Development

Customer Support Manager

Editorial Manager - Washington, DC

Client Success Manager

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