Top 245 Credit representative Jobs in Washington, Dc

Admin I Customer Care Representative
Ahold Delhaize USA —Hyattsville, MD
- $19.00 - $32.77 an hour
- Full-time
- Hybrid work
- Writing skills
- Merchandising
- High school diploma or GED
Part Time Customer Care Representative (West Coast Preferred)
Shopventory Inc., DBA Thrive —Washington, DC
- $23 - $25 an hour
- Part-time
- Remote
- Spanish
- Writing skills
- Restaurant experience
- Work from home
Quick Apply
Customer Service Representative
Virginia Linen Service Inc —Capitol Heights, MD
- Full-time
- Microsoft Outlook
- Data entry
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Catering Customer Service Representative
Merone's Catering —Sterling, VA
- From $18 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid training
Quick Apply
Inside Direct Sales Representative Professional - Residential Remodeling - Persuasive Call Center
Prince William Home Improvement —Woodbridge, VA
- $12.77 - $40.00 an hour
- Part-time
- Residential
- Analysis skills
- US work authorization
- Paid training
- Opportunities for advancement
Quick Apply
Customer Service Representative
Instant Car Fix —Sterling, VA
- $15 - $25 an hour
- Temporary
- Continuous improvement
- In-person
- Senior level
Quick Apply
Customer Service Representative
CryptoGex —Washington, DC
- $18.50 - $28.50 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
Customer Service Representative
EagleBank —Bethesda, MD
- $23.24 - $33.01 an hour
- Full-time
- Office
- High school diploma or GED
- Communication skills
- Health savings account
- 401(k) 4% Match
Remote Customer Service Representative/Dispatcher
Service Specialties, Inc. —Chantilly, VA
- Call employer
- Remote
- Residential
- Typing
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Home Equity Loan Processor
Accenture —Arlington, VA
- $21.39 - $48.13 an hour
- Overtime
- Remote
- Mid-level
- US work authorization
- Military encouraged
- Paid holidays
- Disability insurance
Customer Service Representative II, CDC INFO Operations - Remote
Maximus —Tysons, VA
- $17.75 - $24.16 an hour
- Weekends as needed
- Remote
- Microsoft Word
- Microsoft Outlook
- Computer literacy
1d
Customer Support Representative / Systems Administrator (NSWC IHD Code 104)
EHS TECHNOLOGIES CORPORATION —Indian Head, MD
- Mid-level
- 3 years
- Associate's degree
Quick Apply
Mortgage Loan Processor
STATE DEPARTMENT FEDERAL CREDIT UNION —Alexandria, VA
- Full-time
- Microsoft Word
- Microsoft Excel
- Mid-level
- Paid holidays
- Health insurance
Mortgage Loan Processor
Capital Bank —Washington, DC
- $25.51 - $35.71 an hour
- Remote
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid parental leave
- Paid holidays
Quick Apply
Customer Service Representative - DC/MD/VA
Jamison Professional Services Inc —Washington, DC
- Overtime
- High school diploma or GED
- 1 year
- Entry level
Quick Apply
Customer Service Representative
TRANSITIONS HEALTHCARE CAPITOL CITY LLC —Washington, DC
- $14 an hour
- Writing skills
- Conflict management
- Communication skills
Quick Apply
Contact Center Customer Service Representative
ITCON Services —Vienna, VA
- Weekends as needed
- Research
- High school diploma or GED
- 1 year
Quick Apply
Customer Care Representative
Toll Brothers —Reston, VA
- $28.01 - $37.14 an hour
- Full-time
- Microsoft Outlook
- Construction site
- Writing skills
- Health insurance
- Dental insurance
2d
Customer Services Representative
M Management Inc —Capitol Heights, MD
- $20 an hour
- Email
- Computer literacy
- Office
- Conflict management
Quick Apply
Customer Service Representative
John C Flood —Alexandria, VA
- $24 - $26 an hour
- Full-time
- Office
- Organizational skills
- Communication skills
- Paid holidays
- Health insurance
Quick Apply

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Admin I Customer Care Representative

Ahold Delhaize USA -
Hyattsville, MD

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Job Details

Full-time
$19.00 - $32.77 an hour

Qualifications

Customer communication

Full Job Description

Category/Area of Expertise: Call Centers
Job Requisition: 532819
Address: USA-MD-Hyattsville-8301 Professional Place Ste115
Store Code: Contact Centers (5116975)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Position Summary:

Responsible for managing level 1 customer support. The Admin I will be responsible for providing direct support to store personnel, as well as customers, to ensure proper service levels are met based on the hours of the contact center. Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email. Provide clear information or direction regarding actions required by customers (internal and external) in order to fully address their concerns. Provide direct support to store personnel and customers for Technology, Merchandising, Store Maintenance, Operations, Order Add/Cuts, Order call Block Polling; online orders; digital offers; and loyalty programs.

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. This position can be based in one of our offices located in Quincy, MA, Carlisle, PA, and Hyattsville, MD

Applicants must be currently authorized to work in the United States on a full-time basis.

Duties and Responsibilities:

Support inbound customer inquiries
Support email/survey/Contact Us customer inquiries
Work with customers and stores to document, resolve and/or escalate problems being reported. As part of the process, accurately record required contact information and problem description in the appropriate application. Call content, appropriate notifications, error messages, problem classification and severity are critical to the problem review and resolution process.
Provide appropriate resolution at the first point of contact if possible. Escalate unsolved issues as needed.
Gather data during the problem-solving process, analyze the situations, and provide solutions.
Utilize logical problem-solving skills and techniques to troubleshoot and resolve complex problems reported by stores and customers.
Be alert to urgent or severe issues for immediate escalation, as well as trends that may negatively impact the company.
Take ownership of all calls and cases/tickets opened; track the contact status to resolution utilizing the appropriate application.
Escalate complex and/or high priority problems to appropriate coworkers, support groups, or vendors for resolution.
Ensure proper notification and escalation procedures are followed to update business users and customers.

Qualifications:

Up to 2 years of experience in customer service, call center, or a related support environment
Demonstrate excellent writing, grammar, and computer skills in order to meet department standards.
Demonstrate empathy and responsiveness to customers' concerns.
High school diploma or equivalent

ME/NC/PA/SC Salary Range: $19.00 - $28.50

IL/MA/MD/NY Salary Range: $21.85 - $32.77

Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.

#LI-CC1

#LI-Hybrid

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.

Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

Apply Now

Refine Your Search

credit representative jobs in washington, dc

Admin I Customer Care Representative

Part Time Customer Care Representative (West Coast Preferred)

Customer Service Representative

Catering Customer Service Representative

Inside Direct Sales Representative Professional - Residential Remodeling - Persuasive Call Center

Customer Service Representative

Customer Service Representative

Customer Service Representative

Remote Customer Service Representative/Dispatcher

Home Equity Loan Processor

Customer Service Representative II, CDC INFO Operations - Remote

Customer Support Representative / Systems Administrator (NSWC IHD Code 104)

Mortgage Loan Processor

Mortgage Loan Processor

Customer Service Representative - DC/MD/VA

Customer Service Representative

Contact Center Customer Service Representative

Customer Care Representative

Customer Services Representative

Customer Service Representative

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