Top 457 Crm specialist Jobs in Washington, Dc

Customer Support Specialist
Nevly Holdings Corp. —Washington, DC
- $60,000 - $85,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Training & development
- Paid parental leave
- Health insurance
Customer Support Specialist
InfoTrack US —Washington, DC
- $40,160 - $60,000 a year
- Full-time
- Remote
- Fair chance
- Communication skills
- Entry level
- AD&D insurance
- Paid holidays
Quick Apply
Clinical Specialist CRM - Fairfax, VA
Medtronic —Fairfax, VA
- $72,000 - $90,000 a year
- Weekends as needed
- Remote
- Hospital
- Inventory management
- Computer literacy
- Health savings account
- Employee stock purchase plan
4d
Service Desk Analyst
Highrise Consulting Inc —Bethesda, MD
- $24 - $28 an hour
- Full-time
- Remote
- Research
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Application Administrator, CRM
Gonzaga University —Washington, DC
- $80,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
10d
Customer Support Specialist, Pay Run Management
Rippling —Washington, DC
- $22.19 - $23.49 an hour
- Full-time
- Remote
- Mid-level
- Office
- Bachelor's degree
Customer Support Specialist, Spend
Rippling —Washington, DC
- $22.19 - $23.49 an hour
- Full-time
- Remote
- English
- Mid-level
- Bachelor's degree
11d
Customer Support Specialist - Account Ops
Rippling —Washington, DC
- $22.19 - $23.49 an hour
- Full-time
- Remote
- English
- Office
- Bachelor's degree
3d
Contact Center Associate
Association of American Medical Colleges —Washington, DC
- $44,455 - $52,300 a year
- Full-time
- Computer literacy
- Windows
- High school diploma or GED
- Paid parental leave
- Paid holidays
Customer Support Specialist, Compliance
Rippling —Washington, DC
- $22.19 - $23.49 an hour
- Full-time
- Remote
- HIPAA
- English
- Mid-level
- Dental insurance
Management Specialist Support
Koniag Government Services —Washington, DC
- $110,000 - $115,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
- Paid holidays
- Health insurance
Admissions and Student Engagement Specialist
Howard University —Washington, DC
- $25 - $28 an hour
- Full-time
- Microsoft Excel
- High school
- Customer service
- 403(b) matching
- Commuter assistance
Operations Data Analyst
Lantern —Washington, DC
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Disability insurance
Commercial Client Specialist I
Truist Bank —Washington, DC
- $63,670 - $117,400 a year
- Full-time
- Computer literacy
- English
- Research
- AD&D insurance
- Paid holidays
Specialist, Implementations
DataSpring —Washington, DC
- $60,000 - $70,000 a year
- Full-time
- Remote
- Marketing
- Bachelor of Science
- Writing skills
- Paid parental leave
- Health insurance
Quick Apply
Customer Experience Specialist
Tesla —Washington, DC
- Part-time
- Dealership
- Driver's License
- 1 year
- Employee assistance program
- 401(k) matching
Clinical Data & Records Specialist - Remote
Providenceinhomecareservice —Gaithersburg, MD
- $23 - $32 an hour
- Overtime
- Remote
- Bilingual
- Google Workspace
- Microsoft Outlook
- Paid time off
- Paid orientation
Quick Apply
1d
Client Development Specialist
Contact Discovery Services LLC —Washington, DC
- $55,000 - $65,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Heavy lifting
Quick Apply
4d
CRM Program Specialist
Booz Allen Hamilton —McLean, VA
- $86,800 - $198,000 a year
- Full-time
- Office
- Bachelor's degree
- Continuous improvement
- Health insurance
- Flexible spending account
5d
Customer Service Specialist
EMD-Merck US —Washington, DC
- Full-time
- Oracle
- English
- Mid-level
Quick Apply

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Customer Support Specialist

Nevly Holdings Corp.
Washington, DC

Apply Now

Job Details

Full-time
$60,000 - $85,000 a year

Benefits

Paid parental leave
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
Bereavement leave
Referral program

Qualifications

Customer relationship building
High school diploma or GED

Full Job Description

About the Company

We believe each of us deserves the opportunity to get all that we can from our money. Since 2022, Nevly has been on a mission to design and build products that empowered every individual to do just that. We are rapidly innovating - pushing boundaries, experimenting boldly, and continuously learning - to create solutions centered around tackling the most challenging aspects of financial health with a focus on elevating the human experience.

As we continue on this journey we keep focus on the fact that two things are essential to our success: our people and our culture. We value talented people who are passionate about solving extremely hard problems and who possess an unwavering level of empathy for those we are charged with serving. We embrace a culture of experimentation and one that focuses on continuous improvement and learning.

Nevly can best be defined by collaborative, trusting, thought-provoking, outcome-driven environments inside of a forward-thinking organization that looks to push boundaries. One that encourages diversity of thought and creative solutions that are in the best interests of our customers.

About the Role

Nevly is seeking a friendly and highly analytical customer service specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires. A top-notch Customer Service Specialist will demonstrate excellent time management skills and be passionate about customer service and self-improvement. Ideal candidates should be great brand ambassadors who are willing to go the extra mile to ensure customer satisfaction.

Position Responsibilities:

Promptly responding to customer queries via email, live chat, video, phone, and social media channels.
Immediately escalating serious complaints or issues that you are not equipped to deal with.
Liaising with colleagues or managers to find the best solutions to customers’ issues.
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Maintaining a polite, helpful, and professional manner at all times.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
Familiarizing yourself with new products and services as they are introduced.
Attending workshops and meetings as required.
Providing training to new customer service agents.
Respecting client confidentiality at all times.

Position Requirements:

High school diploma or GED.
Bachelor’s degree in business, communications, or a related field may be advantageous.
Practical experience with help desk software, such as Zendesk, and CRM software, such as salesforce sales cloud, strongly preferred.
Previous experience in a customer service role is preferred.
The ability to respond appropriately under pressure.
Sound judgment and excellent problem-solving skills.
The ability to speak a second language may be advantageous.
A positive attitude and the ability to build relationships with clients.
The flexibility to work irregular hours, when required.
Superb written and verbal communication skills.

Compensation Package and Other Benefits:

Nevly offers a competitive base salary and discretionary bonus based on performance and also provides a generous benefits package to its team members:

Health, Dental & Vision
Fertility Benefits
Professional Development Fund
Relocation Benefits
Paid Parental Leave
Paid Time Off
Compassionate Sick and Bereavement Leave
Volunteering Days
Employee Referral Program
Monthly Commuter Stipend

Role Type: Full Time

Base Salary Range: $60,000 - $85,000

Additional Compensation: Role eligible for commission based compensation

Important Notice for Candidates

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

Only apply through official Nevly channels. We don’t use any third-party services or platforms for our recruitment.
Always double-check the emails you receive. Make sure all communications are being done through official Nevly emails, with an @nevly.com domain.
We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

Apply Now

Refine Your Search

crm specialist jobs in washington, dc

Customer Support Specialist

Customer Support Specialist

Clinical Specialist CRM - Fairfax, VA

Service Desk Analyst

Application Administrator, CRM

Customer Support Specialist, Pay Run Management

Customer Support Specialist, Spend

Customer Support Specialist - Account Ops

Contact Center Associate

Customer Support Specialist, Compliance

Management Specialist Support

Admissions and Student Engagement Specialist

Operations Data Analyst

Commercial Client Specialist I

Specialist, Implementations

Customer Experience Specialist

Clinical Data & Records Specialist - Remote

Client Development Specialist

CRM Program Specialist

Customer Service Specialist

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