Top 7504 Customer experience supervisor Jobs in Washington, Dc

Real Estate Operations Manager
PLACE —Upper Marlboro, MD
- $65,000 - $75,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
5d
Client Administrative Manager
Steward Partners Global Advisory LLC —McLean, VA
- Full-time
- Mid-level
- Office
- Administrative experience
- Health savings account
- Health insurance
Quick Apply
Asset Manager
Volunteers of America, Inc. —Alexandria, VA
- $84,000 - $92,000 a year
- Full-time
- Management
- Engineering
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
11d
Operations Manager - Technical and SFX
BEAT THE BOMB —Washington, DC
- $55,000 - $65,000 a year
- Weekends as needed
- Google Workspace
- Computer literacy
- Mid-level
Quick Apply
Call Center Manager
Confidential —Rose Hill, VA
- $70,000 - $95,000 a year
- Full-time
- Background check
- Mid-level
- Residential
- Paid training
- Paid holidays
Quick Apply
Customer Support Manager
Kalibri Labs —Washington, DC
- $95,000 - $110,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
4d
General Manager
Better Hospitality Group —Washington, DC
- $80,000 a year
- Full-time
- Background check
- Hospitality
- Bar
- Health insurance
- Dental insurance
Quick Apply
Manager, Customer Experience Technology
Okta —Washington, DC
- $204,000 - $281,000 a year
- Hybrid work
- Computer science
- Computer Science
- 3 years
Quick Apply
Operations Manager
Valet Living LLC —Washington, DC
- $70,000 - $80,000 a year
- Online Application
- Microsoft Outlook
- Ability to lift 50 pounds
- Analysis skills
- Mileage reimbursement
- Health savings account
Quick Apply
8d
Guest Services Manager
Evolution Parking & Guest Services —Washington, DC
- Weekends as needed
- Mid-level
- Organizational skills
- Communication skills
- Opportunities for advancement
Quick Apply
3d
Property Manager, Multifamily
Cushman & Wakefield —Washington, DC
- $93,500 - $110,000 a year
- Full-time
- Sales
- Computer literacy
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
3d
Transportation Manager
Transervice Logistics —Landover, MD
- Up to $110,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
Parts Manager
Confidential —Lanham, MD
- $140,000 - $180,000 a year
- Full-time
- Clean driving record
- Customer service
- Mid-level
- Paid training
- Employee stock purchase plan
Quick Apply
9d
Office Manager
Prism Vision Group —Arlington, VA
- $55,431.64 - $115,127.25 a year
- Bachelor of Science
- HIPAA
- Mid-level
Delivery Supervisor
Breakthru Beverage Group —Washington, DC
- $60,000 - $80,000 a year
- Full-time
- Pass drug screening
- Mid-level
- 3 years
Quick Apply
8d
Customer Success Manager (Remote)
Sorcero —Washington, DC
- $110,000 - $125,000 a year
- Remote
- Marketing
- 3 years
- Analysis skills
- Paid parental leave
- Health insurance
Front Desk Supervisor
Hilton Washington DC Nat'l Mall Wharf —Washington, DC
- $32.73 an hour
- Bar
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Workplace Experience Supervisor - Washington, D.C
CBRE —Washington, DC
- $80,000 - $87,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
6d
Office Supervisor (MedStar National Rehab Hospital)
MedStar Health —Washington, DC
- $23.65 - $42.03 an hour
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
Guest Experience Supervisor (Entertainment & Customer Service)
Sandbox VR —Washington, DC
- From $20 an hour
- Weekends as needed
- Mid-level
- Supervising experience
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
4d

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Real Estate Operations Manager

PLACE -
Upper Marlboro, MD

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year
5 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

Report writing
Lean
Process improvement
Social media platforms
Leading team collaboration initiatives
Productivity software
Business operations

Full Job Description

Real Estate Operations Manager

Your Opportunity:

You have the opportunity to be surrounded by, learn from and grow with the top 1% of real estate professionals in North America. Come grow with us as our Operations Manager. We have a proven path and will provide you with the models, systems, tools, coaching, training, and accountability that ensure success. Show up with the will and commitment to succeed. In addition to creating a limitless growth path for your career, you also can earn opportunities for revenue share, growth share, vesting, investing, and earning an opportunity to become a part of our consulting team.

Who Develops You: Team Operator

What You’re Great At:

You are an organized, methodical, and driven professional with a servant leader's heart. Systems are your jam -- creating them, implementing them, refining them. Your attention to detail is unsurpassed and you thrive on your high standards, quality of work, and your ability to serve others. You are an empire protector focused on protecting the time and resources of yourself and the rest of the team.

What You’ll Do:

Build, implement, maintain, and OWN all systems for delivering excell ent internal and external customer service, internal communication, team calendar, company social media presence internally and externally, office management, client care systems, team retention and recognition including events, and referrals.
Hiring and leadership of virtual support staff, and in-house staff if applicable.
Own the agent onboarding process, including holding trainings in person and virtually.
Create and own systems for maintaining integrity of the database, including holding agents accountable to activities.
Follow the systems for our productivity rhythms to ensure agent productivity.
Manage the quality of all listing launches and contract to close, including overseeing a virtual professional who completes many of the tasks and creating systems for increased efficiencies and experience.
Provide a world-class experience for clients through phone and email on behalf of the team through contract and beyond.
Act as the liaison between real estate agents, clients, attorneys, escrow companies, and mortgage brokers.
Generate reviews and referrals from clients during and after the transaction.
Support the team growth efforts through posting recruiting ads, calling agent recruits, and scheduling appointments for Team Operator.
Plan and execute client events that are done at a high level to drive business referrals.
Ensure all team receipts are obtained and submit to the finance team, when reports are generated, take ownership of finding opportunities to reduce expenses.
Create and maintain the team’s operations manual that documents all systems and standards that are not able to exist within our technology leverage, Brivity.
Keep the team leader informed of any challenges that arise and bring potential solutions.
Commit to weekly 1:1 coaching sessions, PLACE trainings, and Brivity trainings.

Skills and Character Necessary:

Notice and take pride in the details
Team player
Proven ability to lead yourself and others with conviction
Self-motivated
Owning projects once asked to do them and following up with status updates
Ability and desire to focus on one task for at least an hour during time blocks
Positive and direct communication, both written and verbal
Ability to problem solve and use critical thinking daily
Have a “do whatever it takes” mentality
Follow a current process as well as improving them and create new processes
Learning-based and growth-minded
Proactive vs. reactive
Impeccably organized
Knowledge of basic office suite software and calendaring systems
Excellent time management skills
Concerned about doing things the right way
Calm and motivated under pressure
Have patience with a high volume, detailed role
Use social media for the benefit of the company as an ambassador
Flexible

Required Background:

Requires a prior work history that demonstrates the ability to plug into and improve existing systems, understand complexities of a process flow and lean processes, and provide an enthusiastic level of support to a team.
Ability to write reports, business correspondence, and procedure manuals.
2+ years experience in an operations role, preferably in the real estate industry.
Prior real estate experience is required, real estate license is preferred.

Other Details:

Compensation depending on experience, ranges from $65,000 - $75,000/year with potential bonus opportunities.
This is an in office role that has the potential to turn into a hybrid position after training is completed.
Occasional evenings and weekends will be required.
We are excited to meet the person(s) that truly believe they could be a match!

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have any experience in the real estate industry?
Do you have a valid Maryland real estate license?

Work Location: In person

Quick Apply

Refine Your Search

customer experience supervisor jobs in washington, dc

Real Estate Operations Manager

Client Administrative Manager

Asset Manager

Operations Manager - Technical and SFX

Call Center Manager

Customer Support Manager

General Manager

Manager, Customer Experience Technology

Operations Manager

Guest Services Manager

Property Manager, Multifamily

Transportation Manager

Parts Manager

Office Manager

Delivery Supervisor

Customer Success Manager (Remote)

Front Desk Supervisor

Workplace Experience Supervisor - Washington, D.C

Office Supervisor (MedStar National Rehab Hospital)

Guest Experience Supervisor (Entertainment & Customer Service)

I want to receive the latest job alert for customer experience supervisor in washington, dc

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