Top 2339 Customer representative Jobs in Washington, Dc

Reservations Supervisor
Transdev —New Carrollton, MD
- $24.00 - $25.50 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Client Support Associate
Z S Connections MD —Silver Spring, MD
- $3,600 - $4,600 a month
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
Quick Apply
10d
Sales Representative
Founders Waterproofing —Silver Spring, MD
- $75,000 - $250,000 a year
- Full-time
- Clean driving record
- Driver's License
- Driving
- Paid training
- Opportunities for advancement
Quick Apply
Patient Service Representative
Community Radiology Associates —Silver Spring, MD
- $18 - $24 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Clinic
- Health savings account
- Health insurance
7d
Route Service Representative - UniFirst
UniFirst —Landover, MD
- $850 a week
- Full-time
- Clean driving record
- Inventory management
- Mid-level
- Profit sharing
- Health insurance
Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
- $23 an hour
- Night shift
- Writing skills
- Administrative experience
- High school diploma or GED
Quick Apply
Seasonal Customer Support Representative
Great Minds —Washington, DC
- $21.50 - $23.00 an hour
- Temporary
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Part Time Customer Care Representative (West Coast Preferred)
Shopventory Inc., DBA Thrive —Washington, DC
- $23 - $25 an hour
- Part-time
- Remote
- Spanish
- Writing skills
- Restaurant experience
- Work from home
Quick Apply
Customer Service Representative-AOG
Sparks Group —Herndon, VA
- Call employer
- Mid-level
- Criminal background check
- Associate's degree
- Health insurance
- Life insurance
Quick Apply
Client Success Representative (Remote)
Demand.com —Washington, DC
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Admin I Customer Care Representative
Ahold Delhaize USA —Hyattsville, MD
- $19.00 - $32.77 an hour
- Full-time
- Hybrid work
- Writing skills
- Merchandising
- High school diploma or GED
Customer Service Representative - DC/MD/VA
Jamison Professional Services Inc —Washington, DC
- Overtime
- High school diploma or GED
- 1 year
- Entry level
Quick Apply
Patient Contact Center Representative (Remote)
Mosaic Pharmacy —Sterling, VA
- $18 - $20 an hour
- Full-time
- Remote
- Background check
- Spanish
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
Patient Enrollment Representative (Remote)
Mosaic Pharmacy —Sterling, VA
- $18 - $20 an hour
- Full-time
- Remote
- Background check
- Spanish
- Pass drug screening
- Health savings account
- AD&D insurance
Quick Apply
CUSTOMER SERVICE REPRESENTATIVE
Wyth.me —Arlington, VA
- Email
- Remote
- English
- Bachelor's degree
- 1 year
Customer Service Representative
CryptoGex —Washington, DC
- $18.50 - $28.50 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
12d
Call Center Service Representative 3 (SCA)
Peraton —Annapolis Junction, MD
- $39,000 - $62,000 a year
- Remote
- High school
- Writing skills
- Mid-level
- Travel reimbursement
- Health savings account
Member Service Representative - Contact Center
United States Senate Federal Credit Union —Alexandria, VA
- $47,772.01 - $71,658.01 a year
- Full-time
- Microsoft Word
- High school diploma or GED
- Bachelor's degree
- Free parking
- Health insurance
Quick Apply
7d
Customer Service Representative
Virginia Linen Service Inc —Capitol Heights, MD
- Full-time
- Microsoft Outlook
- Data entry
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Reservationist/CSR (Part-Time)
Transdev —New Carrollton, MD
- $21.00 - $36.60 an hour
- Part-time
- Background check
- Computer literacy
- Pass drug screening
- Paid time off
- Opportunities for advancement

I want to receive the latest job alert for customer representative in washington, dc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer representative jobs near washington, dc

Call Center Representative jobs in Sterling, VA

Customer Service Representative jobs in Herndon, VA

Customer Service Representative jobs in Washington, DC

Customer Support Representative jobs in Washington, DC

Call Center Representative jobs in Chantilly, VA

Member Services Representative jobs in Alexandria, VA

Sales Representative jobs in Silver Spring, MD

Patient Services Representative jobs in Silver Spring, MD

Call Center Representative jobs in Bethesda, MD

Reservations Manager jobs in Chicago, IL

Reservations Manager jobs in Remote

Project Manager jobs in Wilmington, NC

Engineering Manager jobs in Atlanta, GA

Reservations Manager jobs in Miami, FL

Reservations Manager jobs in San Antonio, TX

Production Manager jobs in Orlando, FL

Hotel Reservationist jobs in Minnesota

Airline Reservationist jobs in Sandy, UT

Part Time Reservationist Evening jobs in Baltimore, MD

Reservationist jobs in Orlando, FL

Reservations Supervisor

Transdev -
New Carrollton, MD

Quick Apply

Job Details

Full-time
$24.00 - $25.50 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Teamwork
Phone communication
Administrative experience
High school diploma or GED
Team development
Problem-solving

Full Job Description

Reservations Supervisor

New Carrollton, MD

Transdev is looking for a Reservations Manager to join our team in New Carrollton, MD. We are seeking friendly, customer service-oriented individuals who are dedicated to safety and committed to providing the highest level of service.

Transdev is proud to offer:

Competitive compensation package of minimum$24.00 – maximum $25.50

Benefits include:

Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 12 days; 8 standard and 4 floating
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Key Responsibilities:

Administrative Support: Assist the Reservations Manager in administrative tasks, ensuring that attendance and performance goals are met, tracking individual attendance and performance, sending notifications to employees regarding attendance and performance, and ensuring scheduling requirements are efficiently managed.
Monitoring: Monitor the performance of reservationists, working closely with the Reservationists to identify and address any performance issues, ensuring compliance with policies and procedures.
Staff Development and Promotion: Contribute to the training, coaching, and supervision of reservationists, fostering a positive working environment and ensuring that best practices in customer service and leadership are upheld. Implement corrective actions to address performance issues and ensure adherence to standards. Play a vital role in the promotion process, providing recommendations to senior management.
Communication and Conflict Resolution: Maintain regular communication with the Reservations Manager and Reservationists, ensuring alignment in reservations operations and addressing immediate customer-facing issues. Act as a mediator in minor employee disagreements, using active listening skills to understand and resolve conflict.
Scheduling Oversight: Assist in managing reservations schedules, ensuring adequate staffing levels and schedule adherence while maintaining a commitment to high-quality service.
Quality Assurance: Support the Reservations Department in assuring the quality of reservations operations, including monitoring and coaching reservationists to resolve performance issues.
Backup Support: Provide backup support to reservations duties as needed without compromising primary administrative responsibilities.
Continuous Improvement: Contribute to ongoing efforts to optimize reservationist operations, enhance service quality, and ensure compliance with relevant regulations and standards.
Meeting Participation: Attend periodic meetings with stakeholders, representing the reservations team and potentially taking the lead on meetings in the absence of the Reservations Manager.
Issue Escalation and Reporting: Proactively identify and escalate issues outside normal operating parameters to the Reservations Manager or appropriate parties, ensuring timely resolution and minimizing impact on service quality. Report any violations of company policies to HR for investigation.
Cross-departmental support: Assist other departments as needed, demonstrating flexibility and a collaborative spirit to ensure overall organizational success.

Qualifications:

A high school diploma or equivalent, such as GED, required.
Experience, Skills, and Knowledge Preferred
Minimum of 2 years of customer service and call center experience, with a preference for experience in an administrative or supervisory role.
Strong administrative, organizational, conflict resolution, and communication skills.
Ability to work closely with and support the Lead Reservationists in day-to-day operations.
Proficiency in Microsoft Office and familiarity with paratransit scheduling software.
Knowledge of Trapeze preferred.

Physical Requirements:

The essential functions of this position require the ability to:

Work is accomplished indoors in air conditioned or well-ventilated facilities
Sit, type, and look at a computer for extended periods (up to 6–9 hours per day)
Must be able to communicate effectively in person, by phone, and in written correspondence
Work is accomplished in an office or in a cubicle space equipped with a telephone and computer
Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]

Transdev maintains a drug-free workplace. Applicants must:

Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.

California applicants: Please Click Here for CA Employee Privacy Policy

Job Category: Administrative / Clerical / Payroll / HR / Accounting

Job Type: Full Time

Req ID: 7348

Pay Group: QQP

Cost Center: 454

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

Pay: $24.00 - $25.50 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Education:

High school or equivalent (Required)

Experience:

customer service and call center: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer representative jobs in washington, dc

Reservations Supervisor

Client Support Associate

Sales Representative

Patient Service Representative

Route Service Representative - UniFirst

Call Center Operator - All Shifts

Seasonal Customer Support Representative

Part Time Customer Care Representative (West Coast Preferred)

Customer Service Representative-AOG

Client Success Representative (Remote)

Admin I Customer Care Representative

Customer Service Representative - DC/MD/VA

Patient Contact Center Representative (Remote)

Patient Enrollment Representative (Remote)

CUSTOMER SERVICE REPRESENTATIVE

Customer Service Representative

Call Center Service Representative 3 (SCA)

Member Service Representative - Contact Center

Customer Service Representative

Reservationist/CSR (Part-Time)

I want to receive the latest job alert for customer representative in washington, dc

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected