Top 3336 Customer service supervisor Jobs in Washington, Dc

Team Lead
Veterinary Practice Partners —Arlington, VA
- $25 - $30 an hour
- Full-time
- Mid-level
- Administrative experience
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Entry-Level Customer Service Assistant
Impactia Corp —Washington, DC
- $18 - $28 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Paid training
- Wellness program
Quick Apply
Healthcare Customer Service Team Lead (Remote)
Patient Accounting Service Center, LLC —Washington, DC
- $20 - $21 an hour
- Full-time
- Remote
- Bilingual
- HIPAA
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Customer Care Service Support Coord
Johnson Controls —Capitol Heights, MD
- $29.80 - $38.00 an hour
- Full-time
- Microsoft Excel
- 5 years
- Mid-level
- Paid training
- Wellness program
Front Desk Supervisor
Hilton Washington DC Nat'l Mall Wharf —Washington, DC
- $32.73 an hour
- Bar
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
CryptoGex —Washington, DC
- $18.50 - $28.50 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
10d
Customer Service Advocate II (In-Office)
CareFirst BlueCross BlueShield —Washington, DC
- $39,240 - $71,940 a year
- Full-time
- Research
- Mid-level
- 3 years
- 401(k)
Customer Support Manager
Kalibri Labs —Washington, DC
- $95,000 - $110,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
Call Center Customer Service Manager
Transdev —New Carrollton, MD
- $75,000 - $90,000 a year
- Full-time
- Background check
- 7 years
- Microsoft Outlook
- Paid holidays
- Disability insurance
4d
Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
- $23 an hour
- Night shift
- Writing skills
- Administrative experience
- High school diploma or GED
Quick Apply
Front Office Supervisor
Hyatt Place Washington DC NoMa —Washington, DC
- $24 - $25 an hour
- Full-time
- Mid-level
- Hotel
- Mentoring
- Wellness program
- Commuter assistance
Supervisor Call Center
MedStar Health —Washington, DC
- $49,192 - $87,422 a year
- Weekends as needed
- Mid-level
- Databases
- High school diploma or GED
14d
Guest Services Supervisor
MedStar Health —Washington, DC
- $28.76 - $48.96 an hour
- Full-time
- 5 years
- Computer literacy
- English
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
Whole Foods Market —Washington, DC
- $21.55 - $35.00 an hour
- 8 hour shift
- Inventory management
- Writing skills
- Mid-level
- Store discount
- Paid time off
Guest Services Manager
International Spy Museum —Washington, DC
- $70,000 - $75,000 a year
- Weekends as needed
- 5 years
- Mid-level
- High school diploma or GED
Quick Apply
Contact Center Supervisor
La Clinica Del Pueblo Inc —Hyattsville, MD
- $28.00 - $31.74 an hour
- Full-time
- Microsoft Excel
- HIPAA
- Mid-level
Quick Apply
Customer Service Supervisor
Wawa, Inc. —Hyattsville, MD
- $22.50 - $30.50 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health insurance
2d
Operations Supervisor
Hyatt Place Washington DC Georgetown —Washington, DC
- From $25.80 an hour
- Weekends as needed
- Mid-level
- Hotel
- Recruiting
- Wellness program
- Commuter assistance
8d
Call Center Agent
Sparkbit 360 —Washington, DC
- $16 - $26 an hour
- Full-time
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
Specialist, Customer Service - Chapter Support
DELTA SIGMA THETA SORORITY INC —Washington, DC
- $65,000 - $75,000 a year
- Full-time
- 5 years
- Research
- Office
- Disability insurance
- Health insurance
Quick Apply

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Team Lead

Veterinary Practice Partners -
Arlington, VA

Quick Apply

Job Details

Full-time
$25 - $30 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer communication
Staff supervision
Managing teams in a customer support role
Administrative experience

Full Job Description

Team Lead

Caring Hands Arlington is seeking a skilled and compassionate Team lead to serve as the primary point of contact for our clients and their pets while guiding and supporting our front desk team. This position plays an integral role in the overall client experience, requiring a professional who can balance administrative precision with genuine warmth across a wide range of interactions — including those of a sensitive or emotionally complex nature — while also mentoring staff and helping ensure smooth day-to-day front office operations.

Qualified candidates will bring demonstrated experience managing high-volume front desk operations, a calm and composed presence under pressure, prior experience training or leading team members, and a commitment to delivering consistent, high-quality customer service in a clinical setting

What to Expect

As you join our mission, expect to be supported in your work and home life with:

A comprehensive benefits package, including medical, dental, and vision insurance
Paid time off and a 401(k) plan for full-time employees
Professional development opportunities

Salary: $25.00-$30.00 Hourly, dependent on skills and experience

Schedule: Monday- Friday 7:30AM-8PM, Saturdays 8AM-4PM

Key Responsibilities

Client Service Excellence
Team Leadership & Training
Operational Coordination
Financial Administration

Essential Functions

Perform all duties of a high level Client Care Specialist, including greeting clients, appointment schedule management, managing patient records, and handling client inquiries.
Process client payments, manage financial transactions, and perform end-of-day reconciliation hand-offs.
Prepare statements for rescue organizations and delinquent clients.
Address client financial issues in a thoughtful and supportive manner, discussing payment options and policies.

Ensure adherence to safety protocols and emergency preparedness plans.
Actively participate in rounds and case discussions, providing guidance and support to the team.
Ensure maintenance, cleanliness, sanitation, and organization of the reception area and the lobby to ensure a professional, clean environment.

Operational Management

Coordinate daily CCS workflow and staffing assignments to ensure efficient patient care and task completion.
Oversee the implementation of clinical protocols, ensuring compliance with health, safety, and sterilization procedures in all clinical areas.
Monitor and ensure completion of assigned duties, follow-up tasks, and hospital protocols by the CCS team.
Oversee CCS follow-up processes and reminder calls.
Identify workflow inefficiencies and implement process improvements.

Practice Partnership

Partner with the Practice Manager on strategic goals, financial performance, and budget for the practice.

Collaborate with veterinarians and other leads to optimize patient flow and reception efficiency.

Support the Practice Manager in developing and implementing training programs
Provide feedback and recommendations to the Practice Manager regarding team performance and development.

Communication Responsibilities

Lead by example in terms of punctuality, appearance, work ethic, and attention to detail.
Maintain a positive and professional demeanor, even during challenging times, influencing team morale.
Present as a united leadership team, especially when there are disagreements.
Maintain open, consistent, and proactive communication with the PM, providing regular updates on operations, team performance, financial administration, and all other emerging challenges or opportunities.

Communicate with veterinarians regarding appointment availability, workflow needs, and scheduling changes.
Address performance or behavioral issues within the team directly and supportively, fostering growth and accountability.
Supervise, train, and mentor the team, providing constructive feedback and actively listening to their needs for skill enhancement.
Provide regular updates to the leadership team and participate in weekly Leadership meetings.
Act as a first point of escalation for client inquiries, complaints, and concerns, resolving them with professionalism and empathy.

About Caring Hands Arlington

From the moment you arrive, you and your pet are welcomed with warmth and compassion. Our team takes time to understand your pet's history and your goals for the visit. Every care plan is personalized and explained with clarity because informed pet parents make the best decisions. Together, we'll build a foundation of trust for a healthier, happier life.

Our hospital is trusted by pet parents who rely on experienced veterinarians for Dog and Cat care. As one of the leading animal clinics in Arlington, VA, we provide compassionate service for every pet.

#CSR

Quick Apply

Refine Your Search

customer service supervisor jobs in washington, dc

Team Lead

Entry-Level Customer Service Assistant

Healthcare Customer Service Team Lead (Remote)

Customer Care Service Support Coord

Front Desk Supervisor

Customer Service Representative

Customer Service Advocate II (In-Office)

Customer Support Manager

Call Center Customer Service Manager

Call Center Operator - All Shifts

Front Office Supervisor

Supervisor Call Center

Guest Services Supervisor

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

Guest Services Manager

Contact Center Supervisor

Customer Service Supervisor

Operations Supervisor

Call Center Agent

Specialist, Customer Service - Chapter Support

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