Top 5424 Customer specialist Jobs in Washington, Dc

Regional Certification Specialist (Mid-Atlantic Region)
WinnCompanies —Washington, DC
- $33.21 - $41.66 an hour
- Weekends as needed
- Customer service
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
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IT Support Center Specialist (Tier 1)
Optimal Networks, LLC —Rockville, MD
- $25 - $28 an hour
- Full-time
- Hybrid work
- Background check
- Customer service
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Online Chat support
Qureos Inc —Washington, DC
- $25 - $34 an hour
- Full-time
- Computer literacy
- Typing
- Communication skills
11d
Call Center Agent
Qureos Inc —Washington, DC
- $25 - $45 an hour
- Full-time
- High school diploma or GED
- Business
- Communication skills
7d
Customer Support Specialist
InfoTrack US —Washington, DC
- $40,160 - $60,000 a year
- Full-time
- Remote
- Fair chance
- Communication skills
- Entry level
- AD&D insurance
- Paid holidays
Quick Apply
Customer Support Specialist
Nevly Holdings Corp. —Washington, DC
- $60,000 - $85,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Training & development
- Paid parental leave
- Health insurance
Customer Care Specialist
Serenity Mental Health Centers —Bethesda, MD
- $25 - $30 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Communications Specialist II
Astrion —Washington, DC
- From $90,000 a year
- Full-time
- Office
- High school diploma or GED
- Analysis skills
Office Management Secretarial Support - Office of EUR/ACE
Cayuse Holdings —Washington, DC
- $39.97 - $43.27 an hour
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Health insurance
Quick Apply
3d
Admin Support Specialist
Seneca Holdings —Washington, DC
- $75,000 - $80,000 a year
- Full-time
- Background check
- Oracle
- Data analysis skills
- Free parking
- Health insurance
Quick Apply
Route Specialist (4-Day Workweek)
Cintas —Alexandria, VA
- $27.12 - $33.90 an hour
- Full-time
- Sales
- Military
- Maintenance
- Profit sharing
- AD&D insurance
Administrative and Customer Support Specialist (Part-Time/On-Call)
BETAH Associates —Washington, DC
- Part-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Document Control Clerk
Herzog —Washington, DC
- $110,000 - $135,000 a year
- Background check
- Microsoft Excel
- Pass drug screening
- Health insurance
- Dental insurance
Customer Service Specialist
EMD-Merck US —Washington, DC
- Full-time
- Oracle
- English
- Mid-level
Quick Apply
Receptionist/Data Entry
Seabury Resources for Aging —Washington, DC
- Part-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Admissions and Student Engagement Specialist
Howard University —Washington, DC
- $25 - $28 an hour
- Full-time
- Microsoft Excel
- High school
- Mid-level
- 403(b) matching
- Commuter assistance
Office Management Secretarial Support - Office of EUR/ERA
Cayuse Holdings —Washington, DC
- $39.97 - $43.27 an hour
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Health insurance
Quick Apply
3d
Resident Service Specialist
UDR, Inc. —Washington, DC
- Evenings as needed
- Computer literacy
- Office
- Administrative experience
Quick Apply
5d
Specialist, Customer Service - Chapter Support
DELTA SIGMA THETA SORORITY INC —Washington, DC
- $65,000 - $75,000 a year
- Full-time
- 5 years
- Research
- Office
- Disability insurance
- Health insurance
Quick Apply
Rent Collection Specialist
Morgan Properties —Largo, MD
- $25 - $28 an hour
- Full-time
- Sales
- High school diploma or GED
- Communication skills
- AD&D insurance
- Paid holidays

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Regional Certification Specialist (Mid-Atlantic Region)

WinnCompanies -
Washington, DC

Quick Apply

Job Details

Full-time
$33.21 - $41.66 an hour

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Gym membership
Life insurance
Paid sick time

Qualifications

Customer communication
Customer service
High school diploma or GED
Driver's License
Affordable housing management
Property management company experience
Productivity software

Full Job Description

WinnCompanies is looking for a Regional Certification Specialist to join our team to assist multiple properties throughout the Mid-Atlantic region.
In this role, you will be responsible for leading efforts to complete initial, interim, and annual Tax Credit and other affordable housing programs certifications/recertifications, at assigned properties within the region. The properties will have both single and multilayered affordable housing programs. These responsibilities can occur during both initial lease-ups and stabilized operations.
The pay range for this role is $33.21-$41.66 per hour. The final pay rate will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. The selected candidate will adhere to the following schedule: Monday through Friday from 8:00AM to 5:00PM EST with the ability to work weekends as needed.

Responsibilities:

Process initial, interim and annual recertifications.
Notify residents of their impending recertifications using notices supplied by Property Management Software.
Conduct the recertification interviews with residents.
Review each recertification to ensure that all checklist items are complete.
Send recertification verification forms to the appropriate agencies (e.g., Social Security Administration, place of employment, welfare agency, Veterans Administration) relevant banks, and other organizations (e.g., drug stores).
Complete recertification worksheets necessary to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority, which includes ensuring that the resident signs the recertification (HUD sites only).
Ensure EIV reports are ran and issues are resolved in a timely manner.
Complete the recertification worksheet so that the annual Tax Credit reports (Tenant Income Certification TIC) may be prepared for the state compliance agency, which includes having the resident sign all applicable paperwork.
Ensure all information is accurate and entered in the Property Management Software.
Comply with company policies regarding the proper treatment of Tax Credit and Resident files.
Ensure that files comply with the regulations of all funding/regulatory agencies, such as HOME and HIF.
Act as a point of contact for third party file reviewers.
Ensure the proper treatment of residents' personal/private information and maintaining such records in accordance with local, state and/or federal law.
Lead file review and all preparation efforts for MOR, Tax Credit, regulatory agency, auditor inspections, as necessary.
Perform special assignments as necessary.

Requirements:

High school diploma or GED equivalent.
1-3 years of relevant property management experience.
1-3 years of Low Income Housing Tax Credit and Project-Based Section 8 affordable housing program experience.
A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
Experience with computer systems, particularly Microsoft Office.
Outstanding verbal and written communication skills.
Excellent customer service skills.
Ability to travel and be on-site 100% of the time.
Ability to manage multiple assignments and tasks.
Ability to work with a diverse group of people and personalities.

Preferred Qualifications:

Associate's degree.
HUD, Project-based Section 8, LIHTC, HOME experience.
SHCM certification.
Certified Professional of Occupancy (CPO) certification.
RealPage or OneSite property management software experience.

Our Benefits:
Regular full-time US employees are eligible to participate in the following benefits:

Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
401(k) plan options with a company match
Various Comprehensive Medical, Dental, & Vision plan options
Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
Tuition Reimbursement program and continuous training and development opportunities
Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
Employee Corporate Discount Programs
Flexible and/or Hybrid schedules are available for certain roles
Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
To learn more, visit winnbenefits.com

Why WinnCompanies?
A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.
A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.
A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.
A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

About Us:
WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.

If you are a California Resident, please see our Notice of Collection here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Internal candidates, please apply here: Internal Careers Hub

Quick Apply

Refine Your Search

customer specialist jobs in washington, dc

Regional Certification Specialist (Mid-Atlantic Region)

IT Support Center Specialist (Tier 1)

Online Chat support

Call Center Agent

Customer Support Specialist

Customer Support Specialist

Customer Care Specialist

Communications Specialist II

Office Management Secretarial Support - Office of EUR/ACE

Admin Support Specialist

Route Specialist (4-Day Workweek)

Administrative and Customer Support Specialist (Part-Time/On-Call)

Document Control Clerk

Customer Service Specialist

Receptionist/Data Entry

Admissions and Student Engagement Specialist

Office Management Secretarial Support - Office of EUR/ERA

Resident Service Specialist

Specialist, Customer Service - Chapter Support

Rent Collection Specialist

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