Top 29 Customer success manager remote Jobs in Washington, Dc

Customer Success Operations Manager
Meazure Learning —Vienna, VA
- Full-time
- Remote
- Google Workspace
- 5 years
- Senior level
- Dental insurance
- Vision insurance
Client Success Manager
Trivium —Washington, DC
- $70,000 - $120,000 a year
- Full-time
- Remote
- Mentoring
- Senior level
- Paid time off
Quick Apply
Customer Success Operations Manager
ProctorU Inc. —Vienna, VA
- Full-time
- Remote
- Google Workspace
- 5 years
- Senior level
- Dental insurance
- Vision insurance
Quick Apply
Customer Success Manager
Energy Exemplar —Washington, DC
- Remote
- Bachelor of Science
- 3 years
- Analysis skills
Quick Apply
Customer Success Manager, US ( NAVY / USMC)
Dataminr —Arlington, VA
- $91,886 - $135,429 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Travel
- Paid time off
- Professional development assistance
Customer Success Manager
Medisolv Inc —Clarksville, MD
- Full-time
- Remote
- Background check
- US work authorization
- Senior level
Quick Apply
8d
Customer Success Manager (Ophthalmology) - OptymEdge
Emmes Group —Rockville, MD
- Full-time
- Remote
- Bachelor's degree
- Senior level
- Communication skills
- Health insurance
- 401(k)
Enterprise Customer Success Manager, Federal
Invicti Security —Washington, DC
- Full-time
- Remote
- Mid-level
- Travel
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
TRM Labs —Washington, DC
- Weekends as needed
- Remote
- Salesforce
- Senior level
Quick Apply
Customer Success Manager
VanishID —Washington, DC
- Full-time
- Remote
- PMP
- Writing skills
- Mid-level
- Paid parental leave
- Health savings account
3h
Principal Customer Success Manager - Veza
ServiceNow —Washington, DC
- $148,400 - $259,700 a year
- Online Application
- Remote
- Residential
- Fair chance
- Senior level
- Employee stock purchase plan
- Health insurance
Quick Apply
8d
Customer Success Manager
IOTAP Inc. —Reston, VA
- Full-time
- Remote
- Mid-level
- Analysis skills
- Project management
Quick Apply
Customer Success Manager II
DealerOn —Rockville, MD
- $62,500 a year
- Weekends as needed
- Remote
- Background check
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
SLED Account Manager
Nutanix —Washington, DC
- $201,600 - $302,400 a year
- Full-time
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Paid time off
- Parental leave
Udacity LearnVantage Mid-Market Account Success Management Associate Manager
Accenture —Arlington, VA
- $68,300 - $126,100 a year
- Full-time
- Remote
- 5 years
- Presentation skills
- US work authorization
- Paid holidays
- Disability insurance
Account Manager, Healthcare
ID.me —McLean, VA
- $233,125 - $300,000 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Office
Quick Apply
Account Manager, Public Sector
Atlassian —Washington, DC
- $111,600 - $175,075 a year
- Remote
- Mid-level
- Analysis skills
- Health insurance
7d
Account Manager
PerformYard —Arlington, VA
- Full-time
- Remote
- Public speaking
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Strategic Account Manager
Health Evolution —Washington, DC
- $80,000 - $90,000 a year
- Full-time
- Remote
- Business development
- Bachelor's degree
- Travel
- Health insurance
- Paid time off
Quick Apply
Technical Account Manager
Kion —Columbia, MD
- $118,000 - $128,000 a year
- Full-time
- Remote
- Azure
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply

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Customer Success Operations Manager

Meazure Learning -
Vienna, VA

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Job Details

Full-time

Benefits

Dental insurance
Vision insurance

Qualifications

Customer communication

Full Job Description

At Meazure Learning, we aim to empower open-minded, inquisitive, and driven individuals. Every team member brings something new to our culture, and together, we make a meaningful impact on the lives of millions of test-takers around the world. Our shared purpose is rooted in a single vision:

To provide life-long learners across the globe the freedom to pursue their academic dreams and career aspirations safely, securely, and conveniently.

Our values—Hungry, Humble, and Smart—guide everything we do. We’re looking for individuals who bring curiosity, emotional intelligence, and team-first thinking to their work. If that sounds like you, let’s talk.

The Role:

The Customer Success Operations Manager has primary responsibility for long-term success and retention of current partnerships by utilizing scaled customer success tactics to provide customer service to Meazure Learning’s customers. To accomplish this, the Manager Customer Success - Operations will develop strategies for engaging customers to optimize customer experience and help them achieve successful outcomes with Meazure Learning via CRM tools, data tracking, and scaled service with the Account Services Team.

The Responsibilities:

Manage customer success model with Account Services Team to improve customer retention, satisfaction, and product adoption across low- and mid-tier customer segments.
Lead the Customer Education Team with a focus on developing proactive, value-added educational resources and enablement assets for both internal teams and customers.
Own and manage customer health tracking, engagement activities, and customer success workflows within Totango.
Work on strategic initiatives that support the OneMeazure strategy to standardize and streamline operations across the entire Customer Success organization.
Oversee key customer success metrics including retention, adoption, customer satisfaction, engagement, and operational performance.
Provide data-driven insights and recommendations to leadership teams to improve customer outcomes and operational effectiveness.
Support the continued evolution of customer experience frameworks, including onboarding, lifecycle management, customer health scoring, and risk management strategies.

The Desired Attributes:

Approximately 5+ years of experience in Customer Success, Customer Operations, or a related customer-facing role.
Strong written and verbal communication skills with the ability to engage effectively across teams and customer audiences.
Technical aptitude with proficiency in web-based applications, Google Workspace, and Microsoft Office Suite.
Strong organizational and prioritization skills with the ability to manage multiple initiatives, customer relationships, and operational responsibilities simultaneously.
Strong execution mindset with the ability to develop scalable solutions and operational strategies.
Comfortable using data and metrics to drive decisions, measure impact, and communicate recommendations.
Skilled at troubleshooting and problem-solving using a logical and systematic approach.
Demonstrated professionalism, empathy, patience, and strong interpersonal judgment.

Preferred Attributes:

Totango, Salesforce, and PowerBI knowledge, experience or expertise
Zendesk knowledge and ticket management

The Benefits:

Competitive base salary
Generous 401(k) plan with immediate vesting (100% of first 3%, 50% of next 2%)
BCBS Health, Dental & Vision Insurance with substantial employer contributions
Flexible time off policy
Ongoing professional development opportunities
Remote and hybrid-first work environment
A mission-driven culture with supportive, high-performing colleagues

Learn more at www.meazurelearning.com

Meazure Learning is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Meazure Learning is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Meazure Learning are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Meazure Learning will not tolerate discrimination or harassment based on any of these characteristics.

Apply Now

Refine Your Search

customer success manager remote jobs in washington, dc

Customer Success Operations Manager

Client Success Manager

Customer Success Operations Manager

Customer Success Manager

Customer Success Manager, US ( NAVY / USMC)

Customer Success Manager

Customer Success Manager (Ophthalmology) - OptymEdge

Enterprise Customer Success Manager, Federal

Customer Success Manager

Customer Success Manager

Principal Customer Success Manager - Veza

Customer Success Manager

Customer Success Manager II

SLED Account Manager

Udacity LearnVantage Mid-Market Account Success Management Associate Manager

Account Manager, Healthcare

Account Manager, Public Sector

Account Manager

Strategic Account Manager

Technical Account Manager

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