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OFFENDER PROCESSING SPECIALIST

US Court Services and Offender Supervision Agency for DC - Agency Wide
Washington, DC

Apply Now

Job Details

Part-time | Full-time
$65,435 - $94,169 a year
13 days ago

Qualifications

Case documentation in social services
Court record maintenance
Database systems
Customer service
Filing
Client file management
Research
Administrative experience
Investigative data analysis
Research report preparation
Law enforcement software
Quality data entry
Data extraction
Correctional setting experience
Customer data entry

Full Job Description

Summary

The position serves as the Offender Processing Specialist, located in the Office of Community Supervision and Intervention Services within Court Services and Offender Supervision Agency for the District of Columbia (CSOSA). CSOSA provides community supervision of adult offenders released by the DC Superior Court or the United States Parole Commission on probation, parole and supervised release in the District of Columbia.

Learn more about this agency

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Career transition (CTAP, ICTAP, RPL)

Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

Veterans

Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference

Clarification from the agency

U.S. Citizens

Duties

The Offender Processing Specialist processes offenders who are referred by a releasing authority including U.S. Parole Commission and DC Superior Court.
The work of the Offender Processing Specialist is critical to the effective supervision of the offender and results in the documentation of required tracking and releasing authority documentation.
Reviews the offender's criminal and social history to make an accurate assignment to a supervision or investigation team.
Independently carries out established protocols to review offenders' release conditions and to assign to the appropriate unit.
Conducts review of Judgment and Commitment Orders from DC Superior Court and follow-up by maintaining communication with judicial support staff and other Court Staff on as needed basis.
Enters data of community supervision into the Supervision Management Automation Record Tracking system.
Conducts reviews of parole/supervised release plans from Bureau of Prisons and enters information in the Supervision Management Automation Record Tracking system pertaining to docket numbers, charges, special conditions, and period of supervision.
Analyzes charges and warrants and determines supervision status. Conducts extensive research on cases to uncover unusual background material for Community Supervision Officers.
Conducts research and queries using local and federal criminal justice information systems.
Initiates queries and analyzes the local and federal criminal justice databases to determine (when applicable) whether DNA is on record and/or to determine appropriateness of assignment to special supervision team.
Reviews and analyzes reports, probation orders, supervised release orders and other related documents pertaining to supervision, to begin initial referrals to appropriate agency units.
Assists Community Supervision Officers by responding to requests for information. Explains resources, services, referrals, and team assignments to inquiries and/or make recommendations to appropriate Community Supervision Officer.
Carries out established protocols to review offenders' release conditions and to assign to the appropriate unit.
The developmental grades for this position are GL-0101-07 and GL-0101-09. The full performance level (FPL) for this position is GS-0101-11.

Requirements

Conditions of employment

Must be a U.S. Citizen or National
Males born after 12-31-59 must be registered for Selective Service, if applicable
Background security investigation, drug test, and favorable adjudication
May be required to successfully complete a one year probationary period (unless already completed).
This position is covered under federal law enforcement retirement provisions, Public Law 100-238.
This is NOT a virtual or remote position; you must live within or be willing to relocate within a commutable distance of the duty location which is Washington D.C. (District of Columbia).
This position falls under law enforcement retirement rules. Candidates must be appointed before age 37 unless they currently serve, have previously served in a federal law-enforcement retirement-covered position, or qualify for veteran preference.
All Federal employees are required to have Federal salary payments directly deposited into a financial institution of their choosing.
Position is Mission Essential and is not subject to administrative dismissal in emergencies based on inclement weather conditions, or other emergency situations, as appropriate.

Qualifications

To minimally qualify for the Offender Processing Specialist position as a GL-07, you must meet all of the following requirements listed below.

This position has a positive education (or years of related experience) requirement. To initially qualify for this position, you must meet one of the Basic Requirements described below:
1. Basic Education or Four-year Experience Requirement for both GL-07 and GL-09 positions
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree that includes a major field of study directly related to behavioral or social science, or related disciplines appropriate to the position.
or
Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
or
Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

2. Specialized Experience - GL-07
In addition to meeting the Basic Requirement, qualified applicants must possess one year of Specialized Experience equivalent to the next lower grade (GS/GL-05) in the Federal service, which demonstrates the ability to perform the duties of the position.

Specialized experience is defined as working in or with a criminal justice system organization, agency, or law enforcement agency (local, state, federal, or U.S. military) processing, monitoring, or assisting criminal offenders and/or parolees released from prison/incarceration or on probation. This includes all of the following:

Managing files and/or records for various purposes such as personnel files or updating client information for a business, organization, or agency.
Maintaining and entering data or information into a database using an application software program.
Experience using computers and related application software to create various documents and reports.
Experience using computers and computer systems (including hardware and application software programs) to enter data, collect or extract data or information, or to process information for a business, organization, agency, or an institute of higher education (such as a university or college).
Experience conducting research to find needed information or data using sources as the Internet, organizational manuals, statistical data reports, miscellaneous related reports, or other available resources to obtain valid data or information to create research reports or findings.
Experience entering and extracting information or data using an automated system for a business, organization, or agency.
Demonstrating strong Interpersonal skills required to interact and communicate effectively with others.
Customer service experience.

OR
SUBSTITUTION OF EDUCATION FOR GS(GL)-07 SPECIALIZED EXPERIENCE: One full year of graduate (Masters) level education or have a bachelor's degree from an accredited college or university with an accomplishing Superior Academic Achievement (Grade point average of a 2.95 or higher on a 4.0 scale or class standing in the upper third of the graduating class or major subdivision) or membership in a national scholastic honor society may be substituted to meet the specialized experience requirement.
Note: Copies of official transcripts and supporting documents to include honor society membership if inducted. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements.

To minimally qualify for the Offender Processing Specialist position as a GL-09, you must meet all of the following requirements listed below.

2. Specialized Experience - GL-09
In addition to meeting the Basic Requirement as stated above, qualified applicants must possess one year of Specialized Experience equivalent to the next lower grade (GS/GL-07) in the Federal service, which demonstrates the ability to perform the duties of the position.

Specialized experience is defined as experience working in or with a criminal justice system organization, agency, court system, or law enforcement agency (local, state, federal, or U.S. military) processing, monitoring, or assisting criminal offenders and/or parolees released from prison/incarceration or on probation. This includes all the following:

Experience (legally authorized) using law enforcement or other criminal justice systems database to conduct research or inquiries.
Experience analyzing data or Information in order to Identify the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Experience preparing and maintaining case files for criminal offenders and/or parolees.
Experience using computers and computer systems (including hardware and application software programs) to enter data, collect or extract data or information, or to process information for a business, organization, agency, or an institute of higher education (such as a university or college).
Experience using computers and related application software to create various documents and reports.
Experience conducting research to find needed information or data using sources as the Internet, organizational manuals, statistical data reports, miscellaneous related reports, or other available resources to obtain valid data or information to create research reports or findings.
Demonstrating strong Interpersonal skills required to interact and communicate effectively with others.
Managing files and records for various purposes such as entering data or information to update personnel files.
Maintaining and entering data or information into a database using an application software program.

OR
SUBSTITUTION OF EDUCATION FOR GS(GL)-09 SPECIALIZED EXPERIENCE: Two full years of progressively higher-level graduate education OR a Master's or equivalent graduate degree, may be substituted to meet the specialized experience requirement. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements.
If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.
PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.
GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

If you are an eligible Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) applicant, you may apply for special selection over other applicants for this position. Individuals who have special priority selection rights under the CTAP or ICTAP must be well qualified for the position. To be well qualified, applicants must satisfy all qualification requirements for the vacant position and meet the mid-level (scoring between 85 and 89) of the rating criteria for all factors or the established cutoff score. CTAP/ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Additional information about ICTAP and CTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

This vacancy announcement may be used to fill future vacancies for identical positions within the next year.

Relocation expenses are not authorized.

Bargaining Unit Status: Eligible (This position is represented by American Federation of Government Employees, Local 0727)

Only experience and education obtained by the closing date of this announcement will be considered.

You must meet all qualification requirements within 30 days after the closing date of this announcement and before placement in the position.

CSOSA is an Equal Opportunity Employer.

CSOSA uses E-Verify, if you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system.

If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

Attention to Detail
Customer Service
Flexibility
Influencing/Negotiating
Integrity/Honesty
Interpersonal Skills
Learning
Reading Comprehension
Self-Management
Stress Tolerance
Teamwork

The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Required Documents

You must submit a complete Application Package which includes:

Your responses to the Online Occupational Questionnaire (This is completed automatically during the apply online process).To apply for this position,

Your

resume' showing work schedule, hours worked per week, dates of employment and duties performed.

Other

supporting documents:

Cover Letter, optional

College transcript(s), if qualifying based on education

Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service)

DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities.

If you are a veteran with preference eligibility and are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference visit:

Noncompetitive appointment authority documentation, if applicable

Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:

Click the Apply Online button.

Answer the questions presented in the application and attach all necessary supporting documentation.

Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.

If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.

Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.

Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.

Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.

Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us.

To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.

To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Agency contact information

Dwayne Jenkins

Phone

202 220-5449

[email protected]

Address

CSOSA
800 North Capitol Street NW Suite 701
Washington DC, DC 20002
US

Next steps

Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement.

You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Rehabilitation Act of 1973 as amended.Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency-Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information)

Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.

To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.

Overview

Accepting applications

Posted this month · Apply in 1 day

Due by 11:59 p.m. ET on July 27, 2026

Location

3 vacancies in the following location:

Washington, DC

No matching locations found.

Work site options

Telework eligible

Remote job

Relocation expenses reimbursed

Salary

$65,435 - $94,169 per year

Pay scale & grade

GL 7 - 9

Promotion potential

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule

Full-time

Travel Required

Occasional travel - You may be expected to travel for this position.

Appointment type

Permanent

Occupations and job series

0101 Social Science

Supervisory status

Federal service type

This job is in the Competitive Service

Represented by a union

Yes

Drug test

Yes

Security clearance

Other

Position sensitivity and risk

Moderate Risk (MR)

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

Credentialing
Suitability/Fitness

Financial disclosure required

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number

OC-26-13001608-DEU-DJ

Control number

876357200

Apply Now

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customer support & client services occupations jobs in washington, dc

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Summary

This job is open to

The public

Career transition (CTAP, ICTAP, RPL)

Veterans

Clarification from the agency

Duties

Requirements

Conditions of employment

Qualifications

Education

Additional information

Benefits

How you will be evaluated

Required Documents

If you are relying on your education to meet qualification requirements:

How to Apply

Agency contact information

Next steps

Overview