Top 251 Front of house shift leader Jobs in Washington, Dc

Guest Services Agent
Viceroy Washington DC —Washington, DC
- $20 - $25 an hour
- Computer literacy
- Hotel
- High school diploma or GED
Front Waiter
The Hamilton —Washington, DC
- $1,000 - $1,500 a week
- Part-time
- Serving
- US work authorization
- Restaurant
- Health insurance
- Dental insurance
Quick Apply
8d
Front Waiter
Cordelia Fishbar —Washington, DC
- $1,000 - $1,500 a week
- Part-time
- Serving
- US work authorization
- Restaurant
- Health insurance
- Dental insurance
Quick Apply
8d
Guest Service Agent I
The Potomac Hotel —Washington, DC
- $25 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
8d
Front Waiter
1789 Restaurant —Washington, DC
- $1,000 - $1,500 a week
- Part-time
- Serving
- US work authorization
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
11d
Front of House Team Member - West End
Call Your Mother Deli —Washington, DC
- $18.40 - $28.00 an hour
- Full-time
- Ability to lift 50 pounds
- Quick service & fast food restaurant
- Entry level
- Dental insurance
- Paid time off
Quick Apply
Front of House Team Member - Logan Circle
Call Your Mother Deli —Washington, DC
- $18.40 - $28.00 an hour
- Part-time
- Ability to lift 50 pounds
- Quick service & fast food restaurant
- Entry level
- Dental insurance
- Paid time off
Quick Apply
Front of House Team Member - Morning Shift
Chick-fil-A —Washington, DC
- From $19 an hour
- 8 hour shift
- Serving
- Quick service & fast food restaurant
- Cleaning
- Paid training
- Health insurance
Quick Apply
Front of House (FOH) PM Shift Leader
Cane & Coconut —Washington, DC
- $21 - $25 an hour
- 1 year
- Communication skills
- Entry level
Quick Apply
Host
450 K Street - Busboys and Poets —Washington, DC
- $17.95 - $18.00 an hour
- Part-time
- Restaurant
- Entry level
- Paid parental leave
- Health insurance
Quick Apply
Front of House Team Member - Night Shift
Chick-fil-A —Washington, DC
- From $19 an hour
- 8 hour shift
- Serving
- Quick service & fast food restaurant
- In-person
- Paid training
- Health insurance
Quick Apply
Front of House Team Member (AM Shift: 5am-5pm OR PM Shift: 2pm-11pm)
Chick-fil-A —Washington, DC
- $18.39 - $18.55 an hour
- Part-time
- Clean driving record
- No education required
- Driver's License
Quick Apply
Front Waiter
Clydes of Chevy Chase —Chevy Chase, MD
- $700 - $1,200 a week
- Part-time
- Serving
- Local
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
2d
Busser
Cordelia Fishbar —Washington, DC
- $500 - $800 a week
- Part-time
- Serving
- Bar
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Front Waiter
Clydes Tower Oaks Lodge —Rockville, MD
- $1,000 - $1,500 a week
- Weekends as needed
- Serving
- Local
- US work authorization
- Free parking
- Health insurance
Quick Apply
Front of House Team Member
Chick-fil-A —Washington, DC
- Full-time
- Quick service & fast food restaurant
- Entry level
- Health insurance
Dual-Guest Service Agent (Front Desk Agent)
Baywood Hotels Inc —Washington, DC
- Full-time
- Spanish
- English
- Hotel
- On-the-job training
Quick Apply
City Cruises DC - Host/Hostess
Hornblower —Washington, DC
- $18.40 an hour
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- Sanitation
Quick Apply
Assistant Front Office Manager
Courtyard/Residence Inn Washington Downtown —Washington, DC
- $58,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Host
Brookland - Busboys and Poets —Washington, DC
- $17.95 an hour
- Part-time
- Restaurant
- Entry level
- Paid parental leave
- Health insurance
Quick Apply

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Guest Services Agent

Viceroy Washington DC -
Washington, DC

Apply Now

Job Details

$20 - $25 an hour

Qualifications

Computer operation
Confidential information handling
Hotel policy compliance
Computer literacy
Client rapport building
Client inquiry handling
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Viceroy Hotels:

Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.

Location:

Viceroy Washington DC personifies the eclectic Logan Circle neighborhood as home to a diverse and genuine collection of artists and urban innovators. Located off the vibrant 14th Street Corridor, steps from unique shops, galleries, bars, and restaurants, Viceroy Washington DC is poised to act as a thoughtful host among the city’s liveliest and artful locations.

Overview:

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

Refine Your Search

front of house shift leader jobs in washington, dc

Guest Services Agent

Front Waiter

Front Waiter

Guest Service Agent I

Front Waiter

Front of House Team Member - West End

Front of House Team Member - Logan Circle

Front of House Team Member - Morning Shift

Front of House (FOH) PM Shift Leader

Host

Front of House Team Member - Night Shift

Front of House Team Member (AM Shift: 5am-5pm OR PM Shift: 2pm-11pm)

Front Waiter

Busser

Front Waiter

Front of House Team Member

Dual-Guest Service Agent (Front Desk Agent)

City Cruises DC - Host/Hostess

Assistant Front Office Manager

Host

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