Top 84 Help desk level 1 Jobs in Washington, Dc

Systems Network Administrator I/Service Desk Support
Leidos —Laurel, MD
- $59,150 - $106,925 a year
- Full-time
- 5 years
- Office
- Windows
- Paid parental leave
- Employee stock purchase plan
Information Technology Associate I (Junior)
PEOPLE TECHNOLOGY AND PROCESSES LLC —Washington, DC
- $63,500 - $71,500 a year
- Full-time
- Office
- Computer networking
- Entry level
Quick Apply
Help Desk Specialist I (Copyright)
Computer World Services —Washington, DC
- $50,000 - $59,000 a year
- Full-time
- Research
- Mid-level
- High school diploma or GED
Help Desk System Specialist 1 - Washington, DC
M.C. Dean, Inc —Washington, DC
- $75,520 - $94,400 a year
- Full-time
- Office
- High school diploma or GED
- Organizational skills
- Paid parental leave
- Disability insurance
3d
Desktop Support Technician I
Cape Fox Shared Services —Chantilly, VA
- $26 - $31 an hour
- Microsoft Outlook
- Computer Science
- Computer literacy
- Paid holidays
- Disability insurance
13d
NOC Technician Tier 1
Koniag Government Services —Washington, DC
- $55,000 - $75,000 a year
- Weekends as needed
- Hybrid work
- Spanish
- Microsoft Excel
- Azure
- Paid holidays
- Health insurance
IT Support Technician I
Grossberg Company LLP —Bethesda, MD
- $50,000 - $75,000 a year
- Online Application
- Office
- Windows
- High school diploma or GED
Quick Apply
Information Technology Generalist I
PEOPLE TECHNOLOGY AND PROCESSES LLC —Washington, DC
- $78,000 - $85,500 a year
- Full-time
- Customer service
- Mid-level
- Under 1 year
Quick Apply
Help Desk Specialist I
NuAxis Innovations —Washington, DC
- Online Application
- Microsoft Word
- Computer science
- Microsoft Outlook
Helpdesk Technician - Tier I
CELESTIAL INNOVATIONS GROUP LLC —Washington, DC
- $50,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Writing skills
- Windows
- Health insurance
- Dental insurance
Quick Apply
10d
Tier 1 Helpdesk Technician
HUMAN TOUCH LLC —Silver Spring, MD
- $17.50 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Windows
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician I
Empower AI Inc. —Washington, DC
- Full-time
- Hybrid work
- Microsoft Outlook
- Up to 50% travel
- Windows
Junior Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required
General Dynamics Information Technology —Washington, DC
- $30.44 - $41.18 an hour
- Monday to Friday
- English
- Office
- Windows
Associate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required
General Dynamics Information Technology —Washington, DC
- $26.44 - $35.78 an hour
- Monday to Friday
- Computer literacy
- English
- Office
Tech Specialist 1 (Helpdesk Technician) -Tysons, VA
M.C. Dean, Inc —Tysons, VA
- $75,520 - $94,400 a year
- Full-time
- 6 years
- Mid-level
- High school diploma or GED
- Paid parental leave
- Disability insurance
Technical Support Representative Level I
Datawatch Systems, Inc —Bethesda, MD
- $20 - $22 an hour
- Full-time
- Computer literacy
- Pass drug screening
- High school diploma or GED
- Free parking
- Commuter assistance
Service Desk Technician I
Terrestris Global Solutions —Washington, DC
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- 1 year
- Tuition reimbursement
- Retirement plan
Quick Apply
Tier I Service Desk Specialist
National Capitol Contracting LLC —Washington, DC
- $50,000 - $55,000 a year
- Email
- Computer Science
- Mid-level
- Bachelor's degree
Quick Apply
Service Desk Agents – Tier 1, Washington DC (GT26080915PL)
GTSC —Washington, DC
- $45,000 - $60,000 a year
- Online Application
- Background check
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Quick Apply
4d
Desktop Support Technician I - Junior
TekSynap —Washington, DC
- $50,000 - $55,000 a year
- 8 hour shift
- Background check
- Pass drug screening
- Windows
- Disability insurance
- Health insurance
Quick Apply
10d

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Systems Network Administrator I/Service Desk Support

Leidos -
Laurel, MD

Apply Now

Job Details

Full-time
$59,150 - $106,925 a year

Benefits

Paid parental leave
Employee stock purchase plan
Paid holidays
Paid time off
Parental leave
401(k) 6% Match
401(k) matching
Flexible schedule

Qualifications

MCSA
MCITP
MTA
TS/SCI with Polygraph
CompTIA Security+

Full Job Description

Description

Systems Network Administrator (TS/SCI w/ Poly)

Leidos – National Security Sector | Cyber & Analytics Business Area (CABA)

Make a Difference in National Security

Leidos has an exciting opportunity for a Systems Network Administrator to join our National Security Sector’s Cyber & Analytics Business Area (CABA). Our team is at the cutting edge of Security Engineering, Computer Network Operations (CNO), Mission Software, SIGINT, and advanced analytics—delivering solutions that directly support critical national security missions.

If you’re looking for meaningful work, a collaborative team environment, and opportunities to grow your technical skills, this is the role for you.

Why Join Leidos?

We believe in supporting our employees both professionally and personally. That’s why we offer:

401(k) with 6% company match + immediate vesting
Generous PTO + 11 paid holidays
Flexible work schedules
Paid parental leave
Technical upskilling, training, and education support
Employee stock purchase plan
And much more

What You’ll Do

In this role, you’ll be a key part of a small, high-performing team supporting enterprise IT systems and end users. You’ll:

Support the implementation, troubleshooting, and maintenance of IT systems
Manage and monitor client/server, storage, and network environments
Provide Tier 1 (Help Desk) and Tier 2 (escalation) support
Troubleshoot system issues and apply patches, updates, and configuration changes
Manage user accounts, password resets, VPN access, and PKI-related tasks
Configure and maintain Windows, Linux, and UNIX systems
Support virtualized and storage environments
Document processes, SOPs, and troubleshooting procedures
Contribute to reports and technical deliverables
Use ticketing systems and internal tools to track and resolve issues

You’ll also provide hands-on support to users both at headquarters and across the enterprise—delivering excellent customer service while managing multiple priorities.

Work Environment

On-site support: Monday–Friday, 8:00 AM – 4:00 PM
Small team environment (<10 people) with strong collaboration
Direct interaction with end users and mission stakeholders

What You Bring

You’re a problem-solver who enjoys working in dynamic environments and supporting mission-critical systems.

Basic Qualifications

5+ years of experience as a Systems Administrator (or similar role)
Bachelor’s degree in a technical field. Experience can be used in lieu of degree
Active TS/SCI with Polygraph (required)
CompTIA Security+ (current)

Accepted Certifications (one required)

CompTIA Security+
Microsoft Technology Associate (MTA-IT Infrastructure)
MCSA – Desktop (Windows 7 or Windows 8)
MCITP – Windows Client (Desktop Support or Desktop Administrator)

Why This Role Stands Out

At Leidos, you won’t just be another administrator—you’ll be part of a mission-driven team where your work has real impact. We provide challenging assignments, modern technologies, and a clear path for career growth.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

April 28, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $59,150.00 - $106,925.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Apply Now

Refine Your Search

help desk level 1 jobs in washington, dc

Systems Network Administrator I/Service Desk Support

Information Technology Associate I (Junior)

Help Desk Specialist I (Copyright)

Help Desk System Specialist 1 - Washington, DC

Desktop Support Technician I

NOC Technician Tier 1

IT Support Technician I

Information Technology Generalist I

Help Desk Specialist I

Helpdesk Technician - Tier I

Tier 1 Helpdesk Technician

Desktop Support Technician I

Junior Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required

Associate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required

Tech Specialist 1 (Helpdesk Technician) -Tysons, VA

Technical Support Representative Level I

Service Desk Technician I

Tier I Service Desk Specialist

Service Desk Agents – Tier 1, Washington DC (GT26080915PL)

Desktop Support Technician I - Junior

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