Top 398 Hotel general Jobs in Washington, Dc

Lobby Host (Front Desk Agent) - Arlo Hotels
Arlo DC —Washington, DC
- $23 an hour
- Full-time
- Inventory management
- Hotel
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
The Watergate Hotel —Washington, DC
- $25 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Bachelor's degree
Quick Apply
7d
Guest Services Coordinator - Washington Hilton
Hilton —Washington, DC
- $31.95 an hour
- Full-time
- Word processing
- Hotel
- Data entry
- Paid parental leave
- Employee stock purchase plan
Front Office Agent
Hamilton Hotel —Washington, DC
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid parental leave
- AD&D insurance
Quick Apply
Guest Service/Front Desk Agent - Hotel Washington
Schulte Boutique + Lifestyle —Washington, DC
- $22.69 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
12d
Hotel General Accounting Clerk
Donohoe Hospitality - Accounting Clerk —Washington, DC
- $19 - $22 an hour
- Microsoft Word
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
5d
Guest Service Aide
Marriott International, Inc —Washington, DC
- $28.48 - $37.98 an hour
- Full-time
- Health insurance
- Paid time off
Front Desk Agent
Hotel Nell —Washington, DC
- $19.00 - $19.75 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
Spa Receptionist - Hotel Washington
Schulte Boutique + Lifestyle —Washington, DC
- $24 an hour
- Weekends as needed
- Background check
- Basic math
- Pass drug screening
- Paid parental leave
- Paid holidays
Quick Apply
Guest Service Agent
Kimpton Hotels & Restaurants —Washington, DC
- $30.42 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
1d
Front Office Agent
Embassy Suites Georgetown —Washington, DC
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid parental leave
- AD&D insurance
Quick Apply
9d
Night Auditor - Full Time - Holiday Inn National Airport ($24/hr)
B.F. Saul Company Hospitality Group —Arlington, VA
- $24 an hour
- Weekends as needed
- Sales
- Computer literacy
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Guest Services Representative, The Quincy Hotel, Washington DC
The Quincy Hotel, Washington DC —Washington, DC
- $20 - $22 an hour
- Weekends as needed
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
6d
Restaurant A Host/Hostess
Westin Washington National Harbor —Oxon Hill, MD
- $25.00 - $25.55 an hour
- Full-time
- Hotel
- High school diploma or GED
- Restaurant
- Health insurance
- Paid time off
Quick Apply
Bellman/Doorman - Hotel Washington
Schulte Boutique + Lifestyle —Washington, DC
- $22.31 an hour
- Background check
- Pass drug screening
- Hotel
- Paid holidays
- Health insurance
Quick Apply
10d
Assistant Front Office Manager
Sonesta —Washington, DC
- $30.00 - $32.50 an hour
- Full-time
- Mid-level
- Resort
- Paid parental leave
- Health savings account
General Runner
Marriott International, Inc —Washington, DC
- $25.47 an hour
- Part-time
- Disability insurance
- Health insurance
Sales Coordinator
Washington Marriott Capitol Hill —Washington, DC
- $24 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to sit for extended periods
- Wellness program
- Commuter assistance
Host / Hostess, Peacock Alley - Waldorf Astoria Washington DC
Hilton —Washington, DC
- $30.25 an hour
- Full-time
- Hotel
- Restaurant
- Entry level
- Paid parental leave
- Employee stock purchase plan
12d
Guest Service Agent
Ritchie Station Residence Inn by Marriott —Capitol Heights, MD
- $16 - $18 an hour
- Full-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply

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hotel general jobs near washington, dc

Lobby Host (Front Desk Agent) - Arlo Hotels

Arlo DC
Washington, DC

Quick Apply

Job Details

Full-time
$23 an hour

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Vision insurance

Qualifications

Moving
Typing

Full Job Description

Arlo Washington DC is now seeking a dynamic Lobby Host!

In the lifestyle hospitality industry, people make the difference. Arlo Hotels is committed to being a great place to work, providing exceptional service for our guests through our unique approach to the independent lifestyle hotel segment. Here at Arlo we ask all our team members to be themselves and embrace it! Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more\"......

The Lobby Host is responsible for welcoming and assisting in setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs.

Benefits

Medical, Dental, Vision
401K - after one year
Tuition Reimbursement

Responsibilities

Always treat guests with courtesy and respect in a variety of situations.
Honesty & Integrity.
Connects with guests on a daily basis, provides exceptional customer service and creates memorable experiences.
Responds to guest complaints promptly and professionally.
Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager.
Establishes and develops long term customer relationships providing value and profitability.
Enhances our guests’ stay by creating an inviting atmosphere.
Coordinates and multi-tasks job duties in an active environment.
Assists with summoning the third-party valet service to park guests’ vehicles.
Assists with summoning cabs for guests and clients.
Maintains eye contact with guests.
Usage of Guest’s name during conversation.
Always greets guests in a friendly manner.
Speaks in clear and discreet sentences.
Positions self at the main entrance to open and hold the door for all guests entering and leaving the building.
Opens vehicle doors and greet guests.
Uses the guest’s name whenever possible and maintains a professional demeanor at all times.

Check In and Check Out Services

Assists guests with kiosk check-in.
Enters information such as arrival alerts and messages.
Corrects inaccuracies and discrepancies on guest accounts.
Posts charges to guest accounts.
Completes daily high balance checks.
Checks groups and tours in and out.
Confidently sells the hotel to prospective guests by showing familiarity with guest rooms, facilities and amenities.
Updates all guest profiles with correct billing information, preferences, special requests, etc.

Luggage Assistance

Assist arriving guests with luggage upon entering and exiting the building.
Escort guests to their room and handles luggage.
Secure and stores luggage for guests.
Retrieve luggage for departing guests.
Lifts luggage and uses bell carts to assist guests.

Arrival and Room Moves

Escort guests to their room with luggage.
Familiarize guests with in-room facilities, TV, Thermostat, lighting, and features in the room.
Conduct guest’s orientation of outlets, fitness center, general area attractions, etc.
Coordinate with Front Desk in regards to room moves.

Guest Interactions

Maintains good posture when interacting and greeting guests.
Assists and coordinates with Front Desk for any special requests.
Familiarizes themselves with all VIPs and Arrivals
Assists with guest requests, errands, deliveries, etc.

Guest Store

General Store maintenance.
Conduct sales within the General Store.
Understand the product within the General Store and have the ability to speak to the product.
Report inventory monthly on all stock/product.

Guest Service Relations

Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s)
Provides Concierge services to guests.
Investigates guest charges to resolve guest complaints.
Checks messages and mail.
Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts.
Up-sell rooms where possible according to established procedures to maximize revenues.
Assists with guest luggage to and from the room when needed.
Deliver packages (mail, faxes etc.) to guest room when needed.
Assists in calling and retrieving cabs for guests upon request.
Any other requests of duties from management.

Reconciliation

Balance cash daily.
Deposit received cash in safe and return personal and/ or individual floating bank to issued safety deposit box.
Ensure all billing and paperwork is done in accordance with Accounting standards.
Proper handling of sensitive and confidential guest material and information understood and held in a professional manner.

Cash Handling

Accept advance deposits for guests and posts the advance to guests’ accounts.
Makes change and balances the personal and/or individual floating bank.

Requirements

Minimum of Hospitality, Retail or Services related industries experience preferred
Must be able to stand for periods of time (Up to 6 hours)
Efficient in Computer and Typing Skills.
Ability to lift 50lbs

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Refine Your Search

hotel general jobs in washington, dc

Lobby Host (Front Desk Agent) - Arlo Hotels

Guest Service Agent

Guest Services Coordinator - Washington Hilton

Front Office Agent

Guest Service/Front Desk Agent - Hotel Washington

Hotel General Accounting Clerk

Guest Service Aide

Front Desk Agent

Spa Receptionist - Hotel Washington

Guest Service Agent

Front Office Agent

Night Auditor - Full Time - Holiday Inn National Airport ($24/hr)

Guest Services Representative, The Quincy Hotel, Washington DC

Restaurant A Host/Hostess

Bellman/Doorman - Hotel Washington

Assistant Front Office Manager

General Runner

Sales Coordinator

Host / Hostess, Peacock Alley - Waldorf Astoria Washington DC

Guest Service Agent

I want to receive the latest job alert for hotel general in washington, dc

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