Top 55 Inbound call center representative Jobs in Washington, Dc

Call Center Representative
Advantia Health —Washington, DC
- $19 - $23 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ob/Gyn
- Health savings account
- Paid holidays
Quick Apply
Patient Service Representative
Inova Health System —Fairfax, VA
- Full-time
- Remote
- Microsoft Excel
- Pediatrics
- Experience equivalent to degree accepted
- Wellness program
- Paid parental leave
Call Center Agent
National Charity Services —Washington, DC
- From $20 an hour
- Part-time
- Spanish
- Microsoft Excel
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
12d
Patient Contact Center Representative (Remote)
Mosaic Pharmacy —Sterling, VA
- $18 - $20 an hour
- Full-time
- Remote
- Background check
- Spanish
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
Sales Lead Coordinator / Dispatch
ARS-Rescue Rooter —Laurel, MD
- $21 - $25 an hour
- Full-time
- Computer literacy
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
Bilingual (English-Spanish) Customer Service Specialist
Addison Group —McLean, VA
- $25 - $26 an hour
- Monday to Friday
- Hybrid work
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12d
Customer Service Representative — Growth-Minded Home Service Company.
Rooftop Chimney Sweeps LLC —Alexandria, VA
- Full-time
- Customer service
- Computer literacy
- Administrative experience
Quick Apply
Member Service Representative I
STATE DEPARTMENT FEDERAL CREDIT UNION —Alexandria, VA
- $20 - $25 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- Analysis skills
- Paid holidays
- Health insurance
Digital Branch Customer Care Representative
EagleBank —Bethesda, MD
- $23.24 - $33.44 an hour
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- Office
- Health savings account
- 401(k) 4% Match
CUSTOMER CARE ASSOCIATE - A
Colonial Parking Inc —Washington, DC
- $19.20 an hour
- Weekends as needed
- Experience equivalent to degree accepted
- Associate's degree
- 2 years
Quick Apply
Remote Customer Service Representative/Dispatcher
Service Specialties, Inc. —Chantilly, VA
- Call employer
- Remote
- Residential
- Typing
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Member Services Specialist
Lafayette Federal Credit Union —Rockville, MD
- $42,612 - $49,500 a year
- Full-time
- Hybrid work
- 1 year
- Communication skills
- Entry level
- Commuter assistance
- Paid holidays
Customer Service Representative
HighPoint —Tysons Corner, VA
- $47,000 - $50,000 a year
- Full-time
- Writing skills
- Research
- Mid-level
- Flexible schedule
Customer Service Representative
ITCON Services —Vienna, VA
- Weekends as needed
- Remote
- Research
- Mid-level
- High school diploma or GED
Quick Apply
8d
Inbound Sales Representative
Hairclub —McLean, VA
- $41,200 - $110,000 a year
- High school diploma or GED
- Entry level
- Opportunities for advancement
Quick Apply
Call Center Representative
Home Genius Exteriors —Rockville, MD
- $17.50 an hour
- Weekends as needed
- Entry level
- Paid training
- Health insurance
Quick Apply
Contact Center Customer Service Representative
ITCON Services —Vienna, VA
- Weekends as needed
- Research
- High school diploma or GED
- 1 year
Quick Apply
Customer Service Representative
Suburban Propane —Waldorf, MD
- $17.40 - $21.80 an hour
- Full-time
- Mid-level
- Residential
- 3 years
- Disability insurance
- Health insurance
12d
Antwerpen Toyota Service Call Center
Antwerpen Clarksville Autopark —Clarksville, MD
- $15 - $22 a month
- Full-time
- Dealership
- High school diploma or GED
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Call Center Agent
Kargar Motors —Manassas, VA
- $3,000 - $5,000 a month
- Full-time
- Computer literacy
- Analysis skills
- In-person
Quick Apply
4d

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Call Center Representative

Advantia Health -
Washington, DC

Quick Apply

Job Details

Full-time
$19 - $23 an hour

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

In-person patient registration
Patient scheduling systems
Phone communication
High school diploma or GED
Customer support

Full Job Description

Reiter, Hill & Johnson is seeking a full-time Call Center Representative for our Chevy Chase, MD location. This role will be responsible for greeting, registering and scheduling patients while working closely with practice providers and staff to ensure an exceptional patient experience. Reiter, Hill & Johnson has 3 office locations in Chevy Chase, MD, Falls Church, VA, and Washington, D.C. The hours for this role would be a Monday-Friday position with the hours of 7:45 a.m.- 4:30 p.m.

Job Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

Serves patients by greeting and helping them on the telephone, scheduling appointments, and maintaining records and accounts.
Welcomes patients and visitors on the telephone; serves as the first touchpoint between the patient and the practice.
Performs all registration (or verifies mobile registration) for new patients and updates registration information for established patients.
Demonstrates effective handling of patient situations, including upset/dissatisfied customers, and works with other teams as needed to efficiently and effectively resolve customer needs.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone following established scheduling guidelines.
Comforts patients by anticipating patients' anxieties, and answering patients' questions.
Manages high volume of inbound and outbound calls in a timely manner.
Identifies customers' needs, clarifies information, researches issues and provides solutions and/or alternatives.
Maintains proper message documentation of patients' requests and forwards to the appropriate party.
Reads, understands and responds to all incoming Portal messages via Athena EMR system.
Reads and files all incoming referrals for potential new patients along with performing outreach calls to provide an appointment.
Builds sustainable relationships and engages customers by taking the extra mile.

Qualifications:

High school diploma or GED required; Associate's degree preferred.
Minimum two (2) years of experience in a customer support role held in a medical/clinical office setting.
Experience with EMR, computerized scheduling and registration systems including Athena, Greenway and Phreesia.
Strong phone and verbal communication skills along with active listening.
Customer focus and adaptability to different personality types.
Ability to multitask, set priorities, and manage time effectively.
Able to occasionally travel during the work week.

Benefits & Compensation:

Health, Dental, and Vision Insurance
Health Savings Account (HSA) and Flexible Savings Account (FSA) Option
401k Retirement Plan + company provided match after 1 year of employment
Life and Disability Insurances
Paid holidays & PTO
Compensation Range: $19.00-$23.00/hr

Please note compensation is based on years of experience.

About Reiter, Hill & Johnson:

Reiter, Hill & Johnson is a comprehensive obstetrics and gynecology practice with fourteen physicians, four nurse practitioners, a team of excellent sonographers, a large support staff, and the most-up-to-date equipment. For over forty years we have helped women in the Washington, DC metropolitan area deliver healthy babies and live healthier lives. Reiter, Hill & Johnson provides medical and surgical care focused on women's reproductive systems including preventative well woman care, pregnancy and prenatal care, childbirth, screening and treatment of disease, family planning, and menopause. Learn more at: www.rhjn-obgyn.com (http://www.rhjn-obgyn.com/).

About Advantia Health:

To provide the highest quality patient care available, Reiter, Hill & Johnson is partnered with Advantia Health. Advantia is transforming healthcare for all women – setting a higher standard of care and convenience while reducing unnecessary costs. Compassion and value inspire everything we do. We take time to listen, answer questions completely, and offer helpful technology between visits so that our patients are empowered and at ease. Alongside coordinated care, Advantia is pioneering care models that align incentives with the best interests of women and their families.

Please note: Advantia Health is dedicated to providing unparalleled healthcare to our customers by employing the most highly-qualified individuals. If you are selected for further consideration, you will be subject to a background investigation. COVID-19 and Flu vaccination is a required condition of employment.

Advantia Health is an Equal Opportunity Employer that is committed to global diversity: It is a place where good people want to work, and customers want to continue to engage in EOE M/F/D/V.

Quick Apply

Refine Your Search

inbound call center representative jobs in washington, dc

Call Center Representative

Patient Service Representative

Call Center Agent

Patient Contact Center Representative (Remote)

Sales Lead Coordinator / Dispatch

Bilingual (English-Spanish) Customer Service Specialist

Customer Service Representative — Growth-Minded Home Service Company.

Member Service Representative I

Digital Branch Customer Care Representative

CUSTOMER CARE ASSOCIATE - A

Remote Customer Service Representative/Dispatcher

Member Services Specialist

Customer Service Representative

Customer Service Representative

Inbound Sales Representative

Call Center Representative

Contact Center Customer Service Representative

Customer Service Representative

Antwerpen Toyota Service Call Center

Call Center Agent

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