Top 62 Leader ii Jobs in Washington, Dc

Tier 2 Lead
Unissant —Washington, DC
- Extended hours
- Remote
- Computer Science
- Up to 50% travel
- Office
Quick Apply
Help Desk Specialist II Lead (CRS)
Computer World Services —Washington, DC
- $69,000 - $81,000 a year
- Full-time
- Office
- Windows
- High school diploma or GED
Lead Two Year Old Teacher
Heaven Sent Early Learning Center —Upper Marlboro, MD
- $18 - $22 an hour
- Full-time
- Classroom
- In-person
- Associate's degree
- Paid holidays
- Health insurance
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9d
Tier 2 Shift Lead
SkyePoint Decisions —Beltsville, MD
- $100,000 - $124,000 a year
- Azure
- Master's degree
- Analysis skills
- Health savings account
- Disability insurance
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Youth & Teen Program Leader (Two Vacancies)
Arlington County, VA —Arlington, VA
- Full-time
- Experience working with individuals with disabilities
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
10d
Training Team Leader 2
Unissant —Washington, DC
- Extended hours
- Remote
- Up to 50% travel
- Mid-level
- Office
Quick Apply
Team Lead- Network Operations – Tier 2
CACI —Washington, DC
- $86,600 - $181,800 a year
- Full-time
- 5 years
- Bachelor's degree
- Travel
- Health insurance
District Leader, Front Store - Washington, DC (Division 2, Region 17)
CVS Health —Washington, DC
- $100,000 - $231,540 a year
- Full-time
- Bachelor of Science
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
IT Service Desk Lead - Operations Analyst II
OTJ Architects, Inc. —Washington, DC
- Extended hours
- Hybrid work
- Mid-level
- Office
- Microsoft Office
Quick Apply
Recreation Leader II or Facility Leader II (Recreation Assistant V, Grade S5)
Montgomery County Government —Wheaton, MD
- From $20 an hour
- Temporary
- Maintenance
- Mid-level
- Military encouraged
- Wellness program
- Paid parental leave
14d
Incident Responder Shift Lead - Tier 2
Evans & Chambers Technology —Fort Meade, MD
- $130,000 - $158,000 a year
- On call
- Computer science
- Computer Science
- Mid-level
Quick Apply
Recreation Program Leader II - Childcare Director
CITY OF TAKOMA PARK —Takoma Park, MD
- $21.73 - $22.94 an hour
- Part-time
- CPR Certification
- Management
- Mid-level
Project Lead II – Hacking for Defense/Problem Sourcing Operations
BMNT —Washington, DC
- Hybrid work
- Bilingual
- Research
- Office
Quick Apply
Program Financial Analyst II Lead
PEOPLE TECHNOLOGY AND PROCESSES LLC —Arlington, VA
- Full-time
- 7 years
- Office
- Microsoft Office
Quick Apply
Tier II Helpdesk Lead Central Area Business (CAB) Manager for Tech Control
Competitive Range Solutions, LLC —Arlington, VA
- Full-time
- 5 years
- Bachelor's degree
- Senior level
Quick Apply
Lead Program Financial Analyst II
One Federal Solution —Arlington, VA
- 7 years
- Office
- Finance
Quick Apply
6d
Senior Staff II - Fraud Analytics and Knowledge Transfer Lead (Consulting Manager)
Guidehouse Digital, LLC —Arlington, VA
- Full-time
- 6 years
- Computer Science
- Office
- Commuter assistance
- Health savings account
Project Leader 2
M.C. Dean, Inc —Tysons, VA
- $150,080 - $187,600 a year
- Full-time
- Construction site
- 5 years
- Bachelor of Science
Project Leader 2 - Tysons, VA
M.C. Dean, Inc —Tysons, VA
- $150,080 - $187,600 a year
- Full-time
- 7 years
- Writing skills
- Engineering
- Paid parental leave
- Disability insurance
Lead Developer 2
HarmonyTech —Fairfax, VA
- Full-time
- Computer science
- Azure
- Computer Science
- AD&D insurance
- Paid holidays
Quick Apply

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leader ii jobs near washington, dc

Tier 2 Lead

Unissant -
Washington, DC

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Job Details

Full-time

Qualifications

Customer communication
Bachelor's degree

Full Job Description

Unissant, Inc. delivers innovative capabilities to the agencies that keep our nation healthy and safe. We apply our domain expertise, data acumen, and technology know-how to achieve breakthrough results for our clients. Working collaboratively, we advance missions and careers through a focus on honesty, integrity, and dependability. We continuously look for talent, excited to join that effort. To learn more about our exciting organization, please visit us at www.unissant.com.

We are seeking a Tier 2 Lead to join our team and support our client. The ideal candidate is a service-oriented technical leader with strong deskside support experience and a commitment to delivering a high-touch customer experience. This individual is comfortable leading support teams, resolving escalations, and improving the end-user experience across dynamic enterprise environments, including executive support settings.

Essential Duties and Responsibilities:

Lead Tier 2 deskside and executive support activities in alignment with customer expectations, service objectives, and operational priorities.
Coordinate technical support for incidents, service requests, IMAC activities, hardware lifecycle efforts, and customer-facing support needs.
Promote outstanding customer interaction skills together with strong technical knowledge across enterprise support services.
Support escalations, issue resolution, and service continuity for both standard deskside and white glove executive support services.
Collaborate with service teams, stakeholders, and leadership to improve performance, customer satisfaction, and responsiveness.
Contribute to process improvements, documentation updates, and operational reporting that strengthen Tier 2 service delivery.

Work Experience and Job Skills:

Strong experience supporting deskside IT operations, executive support services, or enterprise endpoint support environments.
Ability to manage competing priorities and maintain high-quality customer support in fast-paced operational settings.
Excellent interpersonal, communication, and troubleshooting skills.
Experience with hardware lifecycle support, core builds and deployments, IMAC processes, and customer administration activities.
Ability to support new and emerging technology requirements while maintaining continuity of service.

Education:

Bachelor's Degree is required. Preferred field of study in Computer Science, Information Technology, Information Systems, Operations Management, or related field of study.
MBA/Master's Degree in a relevant field of study preferred.

Certificates, Licenses and Registrations:

Desired certifications may include ITIL, HDI, Microsoft, or other enterprise support certifications aligned with end-user computing and service delivery.

Communication Skills:

Excellent verbal and written skills, ability to present proposals and performance data, comfortable interfacing all levels of organization.
Ability to write clear and concise creative content in a highly confidential manner.

Clearance Requirements:

Ability to obtain and maintain a Public Trust clearance.

Travel:

Local travel within a 50-mile radius of NIH Bethesda, Maryland is not reimbursable.
On occasion, travel may be required of Contractor personnel and, if approved in advance by the Contracting Officer, may be reimbursed in accordance with Federal Travel Regulations.
Work may be performed at Government facilities, remote locations, or approved employee work locations in support of Government operations.

Environmental Requirements:

Mainly a routine office environment.
May be required to lift up to ten (10) pounds
Flexible in working extended hours

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Unissant management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, where applicable and available, reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions of this position.

Please note: Candidate(s) will be required to go through pre-employment screening.

Unissant, Inc. is a proud Equal Opportunity Employer! (EOE; M/F/Disability/Vets)

Quick Apply

Refine Your Search

leader ii jobs in washington, dc

Tier 2 Lead

Help Desk Specialist II Lead (CRS)

Lead Two Year Old Teacher

Tier 2 Shift Lead

Youth & Teen Program Leader (Two Vacancies)

Training Team Leader 2

Team Lead- Network Operations – Tier 2

District Leader, Front Store - Washington, DC (Division 2, Region 17)

IT Service Desk Lead - Operations Analyst II

Recreation Leader II or Facility Leader II (Recreation Assistant V, Grade S5)

Incident Responder Shift Lead - Tier 2

Recreation Program Leader II - Childcare Director

Project Lead II – Hacking for Defense/Problem Sourcing Operations

Program Financial Analyst II Lead

Tier II Helpdesk Lead Central Area Business (CAB) Manager for Tech Control

Lead Program Financial Analyst II

Senior Staff II - Fraud Analytics and Knowledge Transfer Lead (Consulting Manager)

Project Leader 2

Project Leader 2 - Tysons, VA

Lead Developer 2

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