Top 64 Loan processing/servicing Jobs in Washington, Dc

Loan Servicing and Collections Specialist
DEPARTMENT OF LABOR FEDERAL CREDIT UNION —Washington, DC
- $23 - $26 an hour
- Hybrid work
- Research
- Mid-level
- Office
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Payments Manager (Card Processing and Servicing)
ARLINGTON COMMUNITY FEDERAL CREDIT UNION —Arlington, VA
- $100,236.76 - $117,925.60 a year
- Full-time
- Writing skills
- Basic math
- English
- Profit sharing
- Paid holidays
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Loan Servicing Specialist
FedChoice Federal Credit Union —Lanham, MD
- $46,000 - $51,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Senior Data Analyst
CGI Group, Inc. —Reston, VA
- $121,200 - $154,300 a year
- Computer Science
- Writing skills
- 8 years
- Paid parental leave
- Paid holidays
Quantitative Analytics Senior
Freddie Mac —McLean, VA
- $126,000 - $190,000 a year
- Full-time
- Office
- 3 years
- Finance
10d
Branch Operations Manager
Credit Union —Washington, DC
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
Loan Operations Specialist
EagleBank —Silver Spring, MD
- $31.21 - $48.01 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- 401(k) 4% Match
4d
Contact Center Representative
BANK FUND STAFF FEDERAL CREDIT UNION —Washington, DC
- $50,000 - $62,000 a year
- Overtime
- Hybrid work
- Mid-level
- Experience equivalent to degree accepted
- Computer skills
- Paid parental leave
- Health insurance
Universal Banker - Chevy Chase Circle Branch/ Washington DC
M&T Bank —Washington, DC
- $21.68 - $36.13 an hour
- Full-time
- Bilingual
- Computer literacy
- Office
Associate, CDFI Loan Operations - Community Finance
Capital One —McLean, VA
- Email
- Military
- Research
- Mid-level
- Health insurance
Loan Specialist
Chain Bridge Bank N.A —McLean, VA
- $50,000 - $70,000 a year
- Hybrid work
- Word processing
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Associate Banking Advisor
Northern Trust Corp. —Washington, DC
- $114,540 - $194,580 a year
- Full-time
- Mid-level
- Office
- Business development
- Health insurance
- Dental insurance
Loan Servicing Controls Analyst (Non-IT)
NASA Federal Credit Union —Upper Marlboro, MD
- $85,000 - $120,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- AD&D insurance
Quick Apply
Assistant Mortgage Servicer
Ullico —Bethesda, MD
- $56,000 - $82,000 a year
- Full-time
- Hybrid work
- Word processing
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
5d
Loan Closing Manager
Capital Bank —Rockville, MD
- $90,000 - $115,000 a year
- Hybrid work
- 7 years
- Microsoft Excel
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Relationship Specialist
Prince Georges Community Federal Credit Union —Bowie, MD
- $19.88 - $25.00 an hour
- Full-time
- Microsoft Word
- 18 years or older
- Clean driving record
Commercial Client Specialist I
Truist Bank —Washington, DC
- $63,670 - $117,400 a year
- Full-time
- Computer literacy
- English
- Research
- AD&D insurance
- Paid holidays
Mortgage Loan Officer I/II (Refinance and Equity)
Navy Federal Credit Union —Vienna, VA
- $22.55 - $38.85 an hour
- Online Application
- Word processing
- Mid-level
- Office
Loan Operations Manager
John Marshall Bank —Reston, VA
- $115,000 - $125,000 a year
- 5 years
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
Mortgage Member Services Specialist I
Navy Federal Credit Union —Vienna, VA
- $24.72 - $30.92 an hour
- Online Application
- Word processing
- Research
- Mid-level
- Employee discount
5d

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loan processing/servicing jobs near washington, dc

Loan Servicing and Collections Specialist

DEPARTMENT OF LABOR FEDERAL CREDIT UNION -
Washington, DC

Quick Apply

Job Details

$23 - $26 an hour

Qualifications

Customer communication
Spreadsheets
High school diploma or GED
Microsoft Teams
Productivity software
Cross-functional collaboration
Cross-functional communication

Full Job Description

Position Summary

The Loan Servicing and Collections Specialist is a cross‑functional role responsible for supporting loan servicing, quality control, and early‑stage consumer collections activities. This position ensures the accuracy and integrity of loan records, supports post‑closing and loan maintenance functions, assists with quality control reviews, and performs routine collection activities in accordance with credit union policy and applicable regulatory requirements.

This role provides operational flexibility by supporting both loan servicing and collections workflows, helping to ensure continuity, documentation accuracy, and consistent member experience.

Loan Servicing Support

Perform loan servicing activities including loan maintenance, post-closing reviews and system accuracy checks.
Assists with title tracking, collateral documentation, and resolution of post‑funding exceptions.
Review loan files and system records for completeness and accuracy in accordance with established procedures.
Research and respond to loan service requests related to consumer loan accounts.
Ensure loan documents and records are properly indexed, imaged, and maintained within core systems.

Quality Control Support

Assist with quality control reviews of loan files to ensure compliance with internal policies and regulatory requirements.
Identify documentation errors, missing information, or data discrepancies and escalate findings appropriately.
Support correction actions and follow‑up related to quality control findings.
Maintain quality control logs, tracking tools, and audit documentation and assigned.

Consumer Collections (Collector I Functions)

Perform early‑stage and routine collection activities on consumer loan accounts in accordance with policy and applicable laws.
Contacts members regarding past‑due accounts to discuss payment arrangements and resolution options.
Document all collection activity accurately and timely within designated systems.
Maintain a professional, respectful, and member‑focused approach during collection interactions.
Escalate complex or higher‑risk accounts to senior collections staff as appropriate.

Workflow Support & Cross‑Functional Collaboration

Prioritizes work assignments across loan servicing, quality control, and collections based on departmental needs.
Coordinate with underwriting, loan processing, servicing, and collections team members to resolve issues and ensure smooth handoffs.
Provide backup support across loan servicing and collections functions as needed.
Assist management with operational reporting or reconciliation tasks as assigned.

Compliance & Risk Management

Perform all duties in compliance with applicable laws, regulations, and credit union policies.
Comply with Bank Secrecy Act (BSA), Anti‑Money Laundering (AML), and OFAC requirements applicable to the role.
Maintain confidentiality and accuracy when handling sensitive member and loan information.

Position Requirements

High School Diploma or equivalent required; college coursework preferred.
Minimum of 2 years of experience in loan servicing, lending operations, member service, or consumer collections in a financial institution.
Basic understanding of consumer loan products and servicing processes.
Strong attention to detail and documentation accuracy.
Ability to manage multiple priorities in a structured, deadline‑driven environment.
Proficiency in Microsoft Excel, Word, and Teams.
Ability to communicate professionally and effectively with members and internal staff.

Interpersonal Skills

Strong member service and communication skills.
Ability to work collaboratively across departments.
Sound judgment, discretion, and accountability when handling sensitive information.
Adaptability and willingness to support multiple functional areas.

Work Environment:

This position is a hybrid position. Travel to onsite premises will be required.

This job description reflects the core responsibilities and expectations of the Loan Servicing and Collections Specialist role. The employee may be required to perform other job‑related duties as assigned, and the role may be adjusted as operational needs evolve.

Quick Apply

Refine Your Search

loan processing/servicing jobs in washington, dc

Loan Servicing and Collections Specialist

Payments Manager (Card Processing and Servicing)

Loan Servicing Specialist

Senior Data Analyst

Quantitative Analytics Senior

Branch Operations Manager

Loan Operations Specialist

Contact Center Representative

Universal Banker - Chevy Chase Circle Branch/ Washington DC

Associate, CDFI Loan Operations - Community Finance

Loan Specialist

Associate Banking Advisor

Loan Servicing Controls Analyst (Non-IT)

Assistant Mortgage Servicer

Loan Closing Manager

Relationship Specialist

Commercial Client Specialist I

Mortgage Loan Officer I/II (Refinance and Equity)

Loan Operations Manager

Mortgage Member Services Specialist I

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