Top 171 Museum Jobs in Washington, Dc

Assistant Manager of Visitor Experience
Glenstone Museum —Potomac, MD
- $72,000 - $79,600 a year
- Full-time
- Ability to walk for extended periods
- 5 years
- Mid-level
- AD&D insurance
- Disability insurance
Security EMT
Glenstone Museum —Potomac, MD
- $25 - $28 an hour
- Weekends as needed
- CPR Certification
- BLS Certification
- Pass drug screening
- AD&D insurance
- Disability insurance
Museum Assistant
HILLWOOD MUSEUM —Washington, DC
- $20.18 an hour
- Full-time
- Hybrid work
- Computer literacy
- Ability to climb stairs
- Computer skills
- Free parking
- Commuter assistance
Quick Apply
Museum Assistant
Hillwood Estate, Museum & Gardens —Washington, DC
- $20.18 an hour
- Full-time
- Computer literacy
- Ability to climb stairs
- Computer skills
- Commuter assistance
Visitor Services Associate - DAR Museum
Daughters of the American Revolution —Washington, DC
- $18.75 - $21.00 a year
- Part-time
- Public speaking
- High school diploma or GED
- Bachelor's degree
- Health savings account
- AD&D insurance
Quick Apply
7d
Museum Ambassador & Guest Experience Specialist
Museum —Washington, DC
- $18 - $22 an hour
- Part-time
- Hospitality
- Public speaking
- Presentation skills
- Paid training
- Employee discount
Quick Apply
3d
Museum Specialist (General)
Smithsonian Institution —Washington, DC
- $70,623 - $91,815 a year
- Online Application
- Hybrid work
- Background check
- Ability to walk for extended periods
- Pass drug screening
- Flexible spending account
- Life insurance
10d
Staff Assistant IS-0301-07
Smithsonian Institution —Washington, DC
- $57,736 - $61,586 a year
- Full-time
- Background check
- Microsoft Outlook
- English
- Commuter assistance
- AD&D insurance
13h
Museum Specialist (General)
US Smithsonian Institution —Washington, DC
- $70,623 - $91,815 a year
- Online Application
- Hybrid work
- Background check
- Ability to walk for extended periods
- Pass drug screening
- Health insurance
- Flexible spending account
10d
Staff Assistant IS-0301-07
Smithsonian Associates —Washington, DC
- $57,736 - $61,586 a year
- Full-time
- Background check
- Microsoft Outlook
- English
- Commuter assistance
- AD&D insurance
16h
Program Assistant (IS-0303-06)
Smithsonian Institution —Washington, DC
- $51,957 - $55,420 a year
- Full-time
- Background check
- Office
- Administrative experience
- Commuter assistance
- AD&D insurance
13h
Museum Security Associate
HILLWOOD MUSEUM —Washington, DC
- $22 an hour
- Weekends as needed
- CPR Certification
- Computer literacy
- Ability to climb stairs
Quick Apply
12d
Museum Associate
National Inventors Hall of Fame —Alexandria, VA
- Part-time
- Microsoft Outlook
- Inventory management
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Registrar
Smithsonian Institution —Washington, DC
- $70,623 - $91,815 a year
- Online Application
- Up to 50% travel
- Pass drug screening
- Master's degree
- Flexible spending account
- Life insurance
5d
Archives Technician
Library Systems & Services LLC —Washington, DC
- $22 - $29 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Data entry
- AD&D insurance
- Disability insurance
Quick Apply
7d
Management Support Specialist
Smithsonian Institution —Washington, DC
- $70,623 - $91,815 a year
- Online Application
- Pass drug screening
- Mid-level
- Office
- Flexible spending account
- Life insurance
19h
Museum Specialist (Exhibit Preparator)
Daughters of the American Revolution —Washington, DC
- $58,000 - $65,000 a year
- Full-time
- Mid-level
- Project management
- Organizational skills
- Health savings account
- AD&D insurance
Quick Apply
Museum Store Associate - Full time
Museum of the Bible —Washington, DC
- $17.95 an hour
- Weekends as needed
- Merchandising
- High school diploma or GED
- 1 year
Quick Apply
Administrative Officer
US Smithsonian Institution —Washington, DC
- $70,623 - $111,087 a year
- Online Application
- Hybrid work
- Background check
- Writing skills
- ERP systems
- Health insurance
- Flexible spending account
11d
Guest Services Manager
International Spy Museum —Washington, DC
- $70,000 - $75,000 a year
- Weekends as needed
- 5 years
- Mid-level
- High school diploma or GED
Quick Apply
5d

I want to receive the latest job alert for museum in washington, dc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

museum jobs near washington, dc

Service Associate jobs in Washington, DC

Guest Service Agent jobs in Washington, DC

Staff Assistant jobs in Washington, DC

Security Officer jobs in Washington, DC

Administrative Officer jobs in Washington, DC

Retail Sales Associate jobs in Washington, DC

Registrar jobs in Washington, DC

Support Specialist jobs in Washington, DC

Service Technician jobs in Washington, DC

Program Assistant jobs in Washington, DC

Service Associate jobs in Boston, MA

Service Associate jobs in Diamond Bar, CA

Victim Service Coordinator jobs in Texas

Service Associate jobs in West Warwick, RI

Region 4 Education Service Center jobs in Houston, TX

Service Associate jobs in Old Lyme, CT

Work From Home Customer Service No Experience jobs in Florida

Guest Service Agent jobs in Edwardsville, IL

Guest Service Agent jobs in Kapolei, HI

Guest Service Agent jobs in Columbia, SC

Assistant Manager of Visitor Experience

Glenstone Museum -
Potomac, MD

Apply Now

Job Details

Full-time
$72,000 - $79,600 a year

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Driver's License

Full Job Description

Position
Assistant Manager of Visitor Experience

Reports To
Manager of Visitor Experience Operations

Schedule
Wednesday through Sunday

An Introduction to Glenstone Museum
Founded with the mission to seamlessly integrate art, architecture, and nature, Glenstone is a world-class contemporary art museum in Potomac, Maryland. Opened in 2006 and expanded in 2018, the museum welcomes visitors to a unique experience of indoor and outdoor spaces enveloped by 300 acres of organically maintained meadow and woodlands. Admission is always free.

The work culture at Glenstone is dynamic and team oriented. As a mission-driven nonprofit, we are proud to foster a workplace where associates feel valued, respected, and accepted. We leverage our collaborative and enriching culture to provide abundant opportunities for all associates to develop new skills, feel connected to our mission, and actively participate in advancing their careers.

Position Overview
The Assistant Manager of Visitor Experience is a member of the Visitor Experience (VEXP) management team responsible for overseeing daily visitor-facing functions and members of the Guide team, ensuring Glenstone delivers a positive and meaningful experience. Reporting to the Manager of Visitor Experience Operations, the role will encourage high performance, visitor centric practices and work closely with all members of the management team to improve and innovate visitor operations.

As an Assistant Manager managing a team of Guides, daily functions include managing work schedules, performance management, hiring, training, onboarding, and ensuring the Guide team is equipped with the resources needed to fulfil their role. The Assistant Manager of VEXP will actively engage with visitors regularly and work closely with other visitor-facing roles in Security, Grounds, Facilities, and Café to ensure organizational consistency and a seamless experience.

The ideal candidate possesses...

a strong desire to serve others in a genuine manner.
a sincere enthusiasm for engaging with diverse associates and visitors.
a desire to be part of a team that takes initiative in the best interest of the visitor and the organization.
an appreciation for art, architecture, nature, and sustainability.
the ability to supervise a diverse group of Guides and provide performance feedback in the moment.
an effective and clear communication style and excellent organizational skills.
a dependable, flexible, self-motivated approach to their work.
a positive, optimistic attitude even in the face of adversity.
the ability to collaborate with peers, other staff associates and external professionals, both as an individual and team member.
the ability to quickly learn about Glenstone’s collection, regenerative practices, architecture, history, and operating procedures.
experience managing in a union environment.

Key Responsibilities

Daily management of the Guide team and visitor operations.
Monitor and approve payroll and making daily schedule changes
Monitor Guide performance by providing clear expectations and accountability.
Provide positive and constructive feedback and coaching, in the moment and in regular meetings with direct reports.
Adhere to performance management and progressive discipline policies.
Write and administer annual associate performance reviews for members of the Guide team.
Review applications, conduct interviews, and promote and hire Guides.
Assist Manager of Visitor Experience Operations in budgeting and resource allocation.
Perform daily show readiness walks.
Make numerous daily rounds to engage with Guides, fellow associates, and visitors to model meaningful visitor experience engagements.
Achieve proficiency in training related to Glenstone’s mission, history, collections, and campus.
Assist in training and onboarding new Guides.
Support ongoing learning and development of Guides.
Ensure all Guides adhere to the exceptional visitor experience standards that are a hallmark of Glenstone.
Perform Leader on Duty (LOD) responsibilities as needed or when scheduled, including supervising guides on the floor, providing break coverage and overall support.
Act as Manager on Duty (MOD) including leading morning meetings, listening to and responding to radio transmissions, and being the site point of contact for fellow associates from various departments during operating hours.
Respond to emails and answer phone calls from the public in a timely manner.
Respond to associate and visitor situations that require management assistance or oversight.
Assist in the success of special events and programming.
Learn and maintain proficiency in all software platforms utilized by the Visitor Experience department.
Participate in on-going training with other supervisors and managers at Glenstone.
Collaborate with the Curatorial department to anticipate exhibition changes and plan training sessions accordingly.

Required Skills and Experience

COVID-19 vaccination.
Bachelor’s degree or equivalent work experience.
Minimum of five years of managerial experience leading large diverse teams in a service-oriented environment.
Experience in customer service or hospitality
Previous experience working at the museum, attraction, cultural institution or other related service or hospitality-oriented industry.
Demonstrated ability to remain positive and optimistic even during trying occasions.
Impeccable organizational and time-management skills.
Attention to detail and high-quality standards.
Ability to walk long distances and stand for long periods of time, at times outdoors and in varying weather conditions and all seasons.
Ability to work Summer Evening Hours.
Valid driver’s license to drive our electric carts.

Salary and Benefits
This is a full-time, exempt position. Glenstone offers a competitive salary commensurate with experience and provides a total benefits package that helps you manage your health, protect your income, and prepare for the future. Benefits include medical, dental, and vision insurance; life, long-term disability and AD&D insurance, a Flexible Spending Account (FSA); a 401(k)-retirement account with a matching contribution; an Employee Assistance Program (EAP); and tuition reimbursement.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Salary Range: $72,000 - $79,600

Apply Now

Refine Your Search

museum jobs in washington, dc

Assistant Manager of Visitor Experience

Security EMT

Museum Assistant

Museum Assistant

Visitor Services Associate - DAR Museum

Museum Ambassador & Guest Experience Specialist

Museum Specialist (General)

Staff Assistant IS-0301-07

Museum Specialist (General)

Staff Assistant IS-0301-07

Program Assistant (IS-0303-06)

Museum Security Associate

Museum Associate

Registrar

Archives Technician

Management Support Specialist

Museum Specialist (Exhibit Preparator)

Museum Store Associate - Full time

Administrative Officer

Guest Services Manager

I want to receive the latest job alert for museum in washington, dc

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected