Top 113 Patient access director Jobs in Washington, Dc

Sr Director, Patient Access
George Washington University- Medical Faculty Associates —Washington, DC
- $149,900 - $180,000 a year
- Hybrid work
- 5 years
- Office
- Windows
Quick Apply
Director of Patient Services
Center for Vein Restoration —Greenbelt, MD
- $110,000 - $125,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Organizational skills
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Patient Access Associate
Luminis Health —Lanham, MD
- 8 hour shift
- Hospital
- HIPAA
- High school diploma or GED
- AD&D insurance
- Paid holidays
Senior Director, Clinic Operations
Pharmacy First Health —Washington, DC
- Full-time
- Hybrid work
- Urgent Care
- Clinic experience
- 3 years
Quick Apply
Medical Director
AIDS Healthcare Foundation —Washington, DC
- No weekends
- CPR Certification
- Medicine
- BLS Certification
- Relocation assistance
- Health insurance
Quick Apply
2d
Hospice Physician Designee
Gentiva —Beltsville, MD
- Per diem
- CPR Certification
- Medicine
- BLS Certification
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Perianesthesia RN Manager
Reston Hospital Center —Reston, VA
- $71,156.80 - $99,611.20 a year
- Full-time
- 5 years
- Perioperative Care
- Senior level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Physician Leader in Springfield, VA
HarmonyCares —Springfield, VA
- Full-time
- CPR Certification
- Clean driving record
- Medicine
- Paid training
- Paid holidays
10d
Director of Nursing (RN) Operating Room - Abdominal Transplant, Robotics, Urology, General and Pediatrics
MedStar Health —Washington, DC
- $120,702 - $238,222 a year
- Full-time
- Nursing
- Surgery
- RN License
- Free parking
- Relocation assistance
Director of Call Center Operations
Center for Vein Restoration —Greenbelt, MD
- $110,000 - $125,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Organizational skills
Quick Apply
Patient Access Coordinator
Luminis Health —Lanham, MD
- $18 - $25 an hour
- Part-time
- Hospital
- HIPAA
- High school diploma or GED
- AD&D insurance
- Paid holidays
Referral Coordinator-Part Time-DC JAIL
Unity Health Care. —Washington, DC
- $49,770 - $55,300 a year
- Part-time
- Spanish
- English
- Mid-level
Quick Apply
Director of Operations - Plastic & Reconstructive Surgery
MedStar Health —Washington, DC
- $114,004 - $219,960 a year
- Full-time
- Surgery
- 5 years
- Master's degree
Director, Clinic Operations Management, Pediatric Specialties
Inova Health System —Fairfax, VA
- Full-time
- 3 years
- Clinic
- Bachelor's degree
- Wellness program
- Paid parental leave
12d
Practice Manager - Primary Care West Alexandria
VHC Health —Alexandria, VA
- $70,886.40 - $126,942.40 a year
- Full-time
- Primary Care
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Regional Director
AIDS Healthcare Foundation —Washington, DC
- Mentoring
- Construction experience
- Senior level
- Health insurance
Quick Apply
Division Director - Heart & Vascular
VHC Health —Arlington, VA
- $123,260.80 - $234,145.60 a year
- Full-time
- 7 years
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance
Practice Manager - Physician Services Operating
VHC Health —Arlington, VA
- $70,886.40 - $126,942.40 a year
- Full-time
- Mid-level
- Bachelor's degree
- Business Administration
- Health insurance
- Dental insurance
Director of Reimbursement and Market Access
NeuroPace —Washington, DC
- Remote
- Bachelor's degree
- Fair chance
- Senior level
- Wellness program
- Commuter assistance
Associate, Clinic Operations
Pharmacy First Health —Washington, DC
- Full-time
- Hybrid work
- Clinic experience
- Mid-level
- Office
Quick Apply

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Sr Director, Patient Access

George Washington University- Medical Faculty Associates -
Washington, DC

Quick Apply

Job Details

$149,900 - $180,000 a year

Qualifications

Team leadership
Windows
Team development
Task prioritization
Computer skills
Epic Certification
Training
Achieving project delivery timelines
Task assignment
Senior leadership
Staff development
Analytics

Full Job Description

Position Summary

The Sr. Director of the Patient Access is responsible for all operations and outcomes of Patient Access initiatives and strategies across the organization. Oversight includes the Patient Access Optimization, Capacity Management, Referral Center and Patient Access Center teams. As such, the Sr. Director is expected to provide operational and strategic direction, vision, leadership and tactical implementation of plans and systems to optimize patient access while delivering a seamless patient experience.

The Sr. Director is considered an expert in their field and stays abreast of industry best practices and trends. This role has a direct impact on the patient experience by influencing the workflows that assure the right patient, the right doctor, at the right time.

This leader fosters and promotes a culture of excellence in customer service to internal and external clients. They build trust and collaboration across the team by enhancing employee engagement, addressing performance results and providing coaching and mentoring.

Essential Duties and Responsibilities include the following.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

Operational oversight and performance management of a centralized, multi-specialty call center.
Leads and develops the organization’s Patient Access strategies; including but not limited to clinician standards, EHR optimization, technology integration, telehealth, and more.
Plans, develops, and implements policies and procedures to ensure maximum access for patients, while maintaining a high level of satisfaction in the delivery of customer service to patients and families.
Develops, implements and analyzes key dashboards and reporting to provide regular and consistent feedback and holds all teams accountable for performance measures.
Effectively interprets and communicates metrics and patient feedback to the appropriate departments to enhance customer service, as well as identify areas for service improvements and changes in procedures.
Works collaboratively with physician leaders/chairs and clinical management team regarding process improvements, technology enhancements, and other operational recommendations.
Promotes a service-oriented culture by developing initiatives to improve the quality of service to better meet patient, family and internal client needs and expectations.
Serves as a content expert for best practices that contribute to best practice models of patient access.
Maintains Epic certification in Cadence and understands integration with other Epic applications and third-party systems.
Works closely with Patient Experience, Information Services and operational stakeholders to prioritize projects, requests and system enhancements.
Responsible for performance management, employee discipline, and staff development.
Coordinates system enhancements and modifications with IT and Telecommunication staff as needed.
Oversees an effective, cost-conscious budget, including staff payroll, recruitment of new staff, and ordering of supplies.

Minimum Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

Bachelor’s degree or equivalent work experience required
Master’s degree preferred

Experience

5 - 10 years’ experience in an ambulatory patient access leadership role
Epic Cadence certified
Strong organizational and problem-solving skills

Competencies

Demonstrated leadership qualities and abilities
Strong organizational skills with the ability to lead and complete multiple, complex projects on time with high quality results
Appreciation of timeliness with resolving issues and determining priorities. Strong planning and delegation skills, including ability to develop and cross-train staff
Strong knowledge of performance evaluation techniques and customer service metrics

Excellent verbal and written communication skills with strong interpersonal skills
Strong problem-solving ability and analytical skills
Ability to work effectively in a demanding, team-oriented, and fast-paced environment
Experience working with Microsoft Windows applications

Typical Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequent mobility and/or sitting required for extended periods of time. Requires manual dexterity to operate computer keyboard, calculator, copier machine, and other office equipment

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About GW MFA

MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers, preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH), which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.

The GW MFA’s leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

patient access director jobs in washington, dc

Sr Director, Patient Access

Director of Patient Services

Patient Access Associate

Senior Director, Clinic Operations

Medical Director

Hospice Physician Designee

Perianesthesia RN Manager

Physician Leader in Springfield, VA

Director of Nursing (RN) Operating Room - Abdominal Transplant, Robotics, Urology, General and Pediatrics

Director of Call Center Operations

Patient Access Coordinator

Referral Coordinator-Part Time-DC JAIL

Director of Operations - Plastic & Reconstructive Surgery

Director, Clinic Operations Management, Pediatric Specialties

Practice Manager - Primary Care West Alexandria

Regional Director

Division Director - Heart & Vascular

Practice Manager - Physician Services Operating

Director of Reimbursement and Market Access

Associate, Clinic Operations

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