Top 2564 Patient experience manager Jobs in Washington, Dc

Patient Services Manager 1
Sodexo —Washington, DC
- $67,405 - $87,230 a year
- Full-time
- Hospital
- Mid-level
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
2d
Patient Access Manager
AstraZeneca —Gaithersburg, MD
- $118,000 - $177,000 a year
- Online Application
- Hybrid work
- 5 years
- HIPAA
- Mid-level
- Paid holidays
- Health insurance
4d
JHSCS Patient Services Supervisor
Johns Hopkins Bayview Medical Center —Bethesda, MD
- Full-time
- Hospital
- Mid-level
- Clinic
6d
Patient Access Representative (Part-time | 12 Hours Per Week)
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Part-time
- Microsoft Excel
- Computer literacy
- HIPAA
13d
Patient Access Rep
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- HIPAA
Guest Services Supervisor
MedStar Health —Washington, DC
- $28.76 - $48.96 an hour
- Full-time
- 5 years
- Computer literacy
- English
Patient Access Representative
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Mid-level
- Commuter assistance
- AD&D insurance
Social Services Manager
Ascension —Washington, DC
- $109,850.23 - $129,235.57 a year
- Full-time
- Hospital
- Licensed Clinical Social Worker
- Mid-level
- Disability insurance
- Health insurance
Unit Communications Associate - 7 East - Full-time
Children's National Hospital —Washington, DC
- $21.37 - $42.22 an hour
- Full-time
- In person
- Microsoft Word
- Computer literacy
- Basic math
3d
Program Manager - Patient Support Services
Kikiktagruk Inupiat Corporation —Bethesda, MD
- $110,000 - $155,000 a year
- Extended hours
- 5 years
- Bachelor's degree
- Business Administration
- AD&D insurance
- Paid holidays
Quick Apply
Program Analysis Officer
Health Benefit Exchange Author —Washington, DC
- $99,513 - $139,318 a year
- Full-time
- Office
- Supervising experience
- Criminal background check
Customer Experience, Program Manager | Northeast Region
iRhythm Technologies, Inc. —Washington, DC
- $115,000 - $149,000 a year
- Full-time
- Remote
- Up to 50% travel
- Master's degree
- Bachelor's degree
Quick Apply
13d
Inventory Manager, Cardiovascular OR
MedStar Health —Washington, DC
- $82,617 - $157,352 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Surgery
Housing Liaison
PRESTIGE HEALTHCARE RESOURCES INC —Washington, DC
- $45 an hour
- Mid-level
- Residential
- High school diploma or GED
Quick Apply
9d
Managing Veterinarian - 14th St
Small Door Veterinary —Washington, DC
- Full-time
- Management
- 8 years
- Senior level
- Commuter assistance
- Paid holidays
Quick Apply
Diagnostic Technologist I + Sign On Bonus
MedStar Radiology Network - Washington, D.C. & Maryland —Washington, DC
- Full-time
- Anatomy knowledge
- Inventory management
- Mid-level
Quick Apply
9d
Dual Breast Imaging Specialist
Unified Women's Healthcare —Silver Spring, MD
- Full-time
- Microsoft Word
- Anatomy knowledge
- Microsoft Excel
- Commuter assistance
- Paid parental leave
Hospice RN Case Manager (10k Sign on bonus)
Goodwin Living —Alexandria, VA
- Up to $48 an hour
- Full-time
- Nursing
- RN License
- Mid-level
- Loan repayment program
- Dental insurance
Quick Apply
Territory Sales Manager
NIXON MEDICAL —Beltsville, MD
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Physical Therapist
Potomac Healthcare Solutions —Fort Meade, MD
- Full-time
- Doctoral degree
- Surgery
- High school
- Wellness program
- Health savings account
Quick Apply

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Patient Services Manager 1

Sodexo -
Washington, DC

Apply Now

Job Details

Full-time
$67,405 - $87,230 a year
2 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Nutrition
Kitchen health and safety standards
Employee onboarding
Staff performance monitoring
Staff supervision
Food service health code compliance
Managing teams in a customer support role
Quality of care (regulatory compliance area)
Team leadership
Workflow management (operations management method)
Staff scheduling
Hospital quality control
Team scheduling
Mid-level
Food sanitation practices
Frontline customer support management
Quality improvement leadership
Inclusive leadership practices
Hiring
Patient experience leadership
Hospitality industry experience
Mail management
Quality compliance management
Healthcare team management
Mail processing
Hospital compliance
Patient services management
Managing food service teams
Onboarding process management
Associate's degree

Full Job Description

Sodexo is seeking a Patient Services Manager 1 at Washington Hospital Center in Washington, DC. Lead patient dining services in a fast-paced, high-volume hospital while supporting your team and delivering exceptional service and patient satisfaction.

Join Sodexo at MedStar Washington Hospital Center, a 900-bed hospital known for patient-first care, compassion, and clinical excellence. Bring your leadership skills to a team focused on service, quality, and patient satisfaction.

About the job

Join a role that blends operational leadership with service excellence in a healthcare setting. You’ll oversee mailroom services alongside patient dining operations, ensuring efficient workflows, regulatory compliance, and a consistently positive experience for patients, staff, and visitors.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range: $67405 per year - $87230 per year

What’s in it for you

Lead two essential service areas that directly support patient experience and hospital operations.
Make a visible impact by shaping service quality, safety, and satisfaction outcomes.
Grow professionally through hands-on leadership of frontline teams in a complex environment.
Foster an inclusive, hospitality-driven culture that values compassion and accountability.
Gain exposure to healthcare service standards, compliance practices, and operational best practices.

What you’ll bring

Experience guiding frontline teams within service-driven operations such as mailroom, dining, or healthcare support services.
Knowledge of patient dining workflows, food safety, sanitation, and clinical nutrition standards.
Background in staff scheduling, onboarding, and day-to-day operational coordination.
Commitment to service excellence through patient engagement, rounding, and quality monitoring.
Organizational skills that support workflow management, performance standards, and continuous improvement.

Requirements

Education Requirement: Associate degree or equivalent experience

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Apply Now

Refine Your Search

patient experience manager jobs in washington, dc

Patient Services Manager 1

Patient Access Manager

JHSCS Patient Services Supervisor

Patient Access Representative (Part-time | 12 Hours Per Week)

Patient Access Rep

Guest Services Supervisor

Patient Access Representative

Social Services Manager

Unit Communications Associate - 7 East - Full-time

Program Manager - Patient Support Services

Program Analysis Officer

Customer Experience, Program Manager | Northeast Region

Inventory Manager, Cardiovascular OR

Housing Liaison

Managing Veterinarian - 14th St

Diagnostic Technologist I + Sign On Bonus

Dual Breast Imaging Specialist

Hospice RN Case Manager (10k Sign on bonus)

Territory Sales Manager

Physical Therapist

I want to receive the latest job alert for patient experience manager in washington, dc

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