Top 2281 Patient services manager Jobs in Washington, Dc

Program Manager - Patient Support Services
Kikiktagruk Inupiat Corporation —Bethesda, MD
- $110,000 - $155,000 a year
- Extended hours
- 5 years
- Bachelor's degree
- Business Administration
- AD&D insurance
- Paid holidays
Quick Apply
Patient Access Representative
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Mid-level
- Commuter assistance
- AD&D insurance
Patient Access Representative (Part-time | 12 Hours Per Week)
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Part-time
- Microsoft Excel
- Computer literacy
- HIPAA
2d
Patient Access Rep
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- HIPAA
10d
Director of Patient Services
Center for Vein Restoration —Greenbelt, MD
- $110,000 - $125,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Organizational skills
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Patient Registration Associate
MedStar Health —Washington, DC
- $18.70 - $32.72 an hour
- Full-time
- HIPAA
- High school diploma or GED
- 1 year
6d
Pre-Registration Specialist, Per Diem
Samaritan —Washington, DC
- $21.10 - $26.26 an hour
- Part-time
- Remote
- Mid-level
- High school diploma or GED
- Mentoring
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Senior Patient Access Representative (Part-time | 16 Hours Per Week | May Include Rotating Holidays & Weekends)
Children's National Hospital —Washington, DC
- $21.17 - $42.35 an hour
- Part-time
- Microsoft Excel
- Computer literacy
- Inpatient
- Commuter assistance
- AD&D insurance
Practice Manager - Physician Services Operating
VHC Health —Arlington, VA
- $70,886.40 - $126,942.40 a year
- Full-time
- Mid-level
- Bachelor's degree
- Business Administration
- Health insurance
- Dental insurance
Patient Coordinator II
MedStar Radiology Network - Washington, D.C. & Maryland —Washington, DC
- Full-time
- Inventory management
- Customer service
- Mid-level
- Paid holidays
- Disability insurance
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Patient Access Representative (PRN | As Needed)
Children's National Hospital —Prince George's County, MD
- $20.75 - $40.99 an hour
- PRN
- Microsoft Excel
- Computer literacy
- HIPAA
Inventory Manager, Cardiovascular OR
MedStar Health —Washington, DC
- $82,617 - $157,352 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Surgery
Director of Call Center Operations
Center for Vein Restoration —Greenbelt, MD
- $110,000 - $125,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Organizational skills
Quick Apply
Practice Manager - Primary Care West Alexandria
VHC Health —Alexandria, VA
- $70,886.40 - $126,942.40 a year
- Full-time
- Primary Care
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Medicare/Medicaid Revenue Cycle Manager
Barrow Wise Consulting —Rockville, MD
- $90,000 - $150,000 a year
- Full-time
- Remote
- 7 years
- Bachelor's degree
- Mentoring
- Health insurance
- 401(k)
Quick Apply
Patient Registration Coordinator
Behavioral Health Group —Washington, DC
- $21 - $24 an hour
- No nights
- Addiction Medicine
- Word processing
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
10d
Clinic Operations Representative
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- In person
- Microsoft Excel
- HIPAA
- High school diploma or GED
- Commuter assistance
- AD&D insurance
Senior Patient Access Representative
Children's National Hospital —Prince George's County, MD
- $21.17 - $42.35 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Inpatient
- Commuter assistance
- AD&D insurance
Patient Care Representative
VHC Health —Arlington, VA
- $17.42 - $26.82 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Clinic Operations Representative - Takoma Theater (Washington, DC)
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- In person
- Microsoft Excel
- HIPAA
- High school diploma or GED
- Commuter assistance
- AD&D insurance

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Program Manager - Patient Support Services

Kikiktagruk Inupiat Corporation -
Bethesda, MD

Quick Apply

Job Details

Full-time
$110,000 - $155,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount

Qualifications

Program management
Inpatient experience
Electronic health records (EHR) management
Productivity software
Hospital experience

Full Job Description

Job Title: Program Manager - Patient Support Services
Location: Bethesda, MD
Status: Full-Time
Salary Range: $110,000 - $155,000

Position Summary:

The Program Manager is responsible for the comprehensive management and oversight of Medical Support Assistant (MSA) services supporting the Patient Support Services Division (PSSD) at the NIH Clinical Center. The Program Manager serves as the primary point of contact with leadership and is accountable for staffing, performance, compliance, and continuous improvement in a complex clinical research environment. This position is contingent upon contract award.

Duties and Responsibilities:

Direct all contract operations supporting admissions, outpatient/inpatient units, and patient support service areas.
Ensure consistent, uninterrupted administrative support aligned with clinical research priorities.
Oversee staff deployment, including cross-coverage ("floating") to meet dynamic operational needs.
Recruit, pre-screen, and deliver qualified candidates within required timelines.
Oversee onboarding, credentialing, and required training for all staff.
Maintain full staffing coverage across all shifts, including weekends, holidays, and surge needs.
Ensure availability of trained personnel for absences.
Establish and enforce high standards for patient-centered services.
Ensure MSA staff effectively manage patient interactions involving scheduling challenges, wait times, and complex care coordination.
Address escalated concerns and ensure timely resolution while maintaining professionalism and compassion.
Ensure effective execution of all MSA functions.
Monitor patient flow and administrative processes to support timely clinical research activities.
Ensure adherence to all contract requirements, Clinical Center policies, and federal regulations.
Coordinate staff scheduling, leave approvals, and coverage plans.
Lead corrective action plans when performance standards are not met.
Produce and deliver required operational and performance reports.
Ensure staff proficiency in office systems and electronic medical records.
Other duties as assigned.

Minimum Requirements:

Bachelor's degree in Healthcare Administration, Business Administration, or related field (or equivalent experience).
5+ years of program or operations management experience in a healthcare setting.
Experience managing large, 24 hours a day/7 day a week/ 365 days a year, multi-shift teams in a clinical or hospital environment.
Knowledge of patient access functions (scheduling, admissions, registration).
Experience supporting federal or government healthcare contracts preferred.
Proven ability to adapt quickly and perform in a fast-paced clinical research environment.
Proficiency in Microsoft Office and healthcare information systems.
Demonstrated critical thinking, sound judgment, and effective decision-making skills.
Strong verbal and written communication skills, with the ability to convey complex information clearly and effectively.

Work Environment:

Located within a clinical research hospital environment at the NIH Clinical Center.
Requires coordination across multiple departments supporting complex research protocols.
Flexibility is essential; role may require extended hours or schedule adjustments to support patient care and research priorities.
Expected to remain available and able to report for duty as needed, including during inclement weather, holidays, or emergency situations.
Hours of Operations - 24 hours a day, 7 days a week, 365 days a year.

Benefits:

KIC offers a comprehensive benefits package to eligible full-time employees including Medical, Dental, and Vision Insurance, 401k with Match, Life and ADD Coverage, Short- and Long-Term Disability, Paid Time Off and Holidays, Education Assistance/Tuition Reimbursement, Employee Assistance Program, Employee Discount Program, and more!

Apply online at our website: https://kikiktagruk.applicantpool.com/

Disclaimer:

This is not to be an exclusive list of all responsibilities, duties, and skills required of the person in this job. KIC is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities. Pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, Kikiktagruk Inupiat Corporation may legally grant certain preference in employment opportunities to KIC Shareholders and their Descendants. Successful candidates must adhere to KIC's Drug and Alcohol policy/testing requirements and may be required to pass a background and/or Motor Vehicle Records check. The salary range for this position is based on several factors, including relevant experience, education, skills, and current market conditions.

Quick Apply

Refine Your Search

patient services manager jobs in washington, dc

Program Manager - Patient Support Services

Patient Access Representative

Patient Access Representative (Part-time | 12 Hours Per Week)

Patient Access Rep

Director of Patient Services

Patient Registration Associate

Pre-Registration Specialist, Per Diem

Senior Patient Access Representative (Part-time | 16 Hours Per Week | May Include Rotating Holidays & Weekends)

Practice Manager - Physician Services Operating

Patient Coordinator II

Patient Access Representative (PRN | As Needed)

Inventory Manager, Cardiovascular OR

Director of Call Center Operations

Practice Manager - Primary Care West Alexandria

Medicare/Medicaid Revenue Cycle Manager

Patient Registration Coordinator

Clinic Operations Representative

Senior Patient Access Representative

Patient Care Representative

Clinic Operations Representative - Takoma Theater (Washington, DC)

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