Top 20 Phone operator Jobs in Washington, Dc

Communications Center Customer Service Rep
MedStar Health —Washington, DC
- $22.21 - $33.79 an hour
- Overnight shift
- Hospital
- Basic math
- High school diploma or GED
3d
Telecommunications Operator (20 hours)
MedStar Health —Washington, DC
- $18.40 - $29.74 an hour
- Part-time
- Writing skills
- High school diploma or GED
- Trade school
2d
Communications Operator (Part-time Weekends)
MedStar Health —Washington, DC
- $18.00 - $29.74 an hour
- Part-time
- High school diploma or GED
- Typing
- Communication skills
9d
Communications Operator
MedStar Health —Washington, DC
- $18.40 - $29.74 an hour
- Full-time
- High school diploma or GED
- Typing
- Communication skills
Telecommunication Assistant
Johns Hopkins Medical Management Corporation —Washington, DC
- $22 an hour
- Part-time
- Hospital
- Writing skills
- High school diploma or GED
Quick Apply
12d
Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
- $23 an hour
- Night shift
- Writing skills
- Administrative experience
- High school diploma or GED
Quick Apply
Communications Specialist (Evening Shift)
VHC Health —Arlington, VA
- Part-time
- Hospital
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
3d
Communications Specialist (Night Shift)
VHC Health —Arlington, VA
- $19.17 - $29.90 an hour
- Full-time
- Hospital
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Call Center Operator - Overnights
ITCON Services —Bethesda, MD
- Overnight shift
- Dedicated
- Mid-level
- High school diploma or GED
Quick Apply
Cashier / Phone Operator
Beyer Volvo of Falls Church —Falls Church, VA
- Weekends as needed
- Dealership
- High school diploma or GED
- Communication skills
Quick Apply
Cashier / Phone Operator / Full Time
Beyer Volvo of Falls Church —Falls Church, VA
- Weekends as needed
- Dealership
- High school diploma or GED
- Communication skills
Quick Apply
Cashier / Phone Operator / Part Time
Beyer Volvo of Falls Church —Falls Church, VA
- Part-time
- Dealership
- High school diploma or GED
- Communication skills
Quick Apply
RECEPTIONIST
The Rockmont Motor Company —Rockville, MD
- Part-time
- Dealership
- Reliable transportation
- Entry level
PBX Operator - The Watermark Hotel
B.F. Saul Company Hospitality Group —Tysons, VA
- $24.50 an hour
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
Hospital Communications Operator PRN/CPT LHDCMC
Luminis Health —Lanham, MD
- $17.50 - $21.68 an hour
- Weekends as needed
- High school diploma or GED
- Typing
- Epic
- AD&D insurance
- Paid holidays
1d
Switchboard PBX Operator PRN
Reston Hospital Center —Reston, VA
- $14.25 - $17.10 an hour
- PRN
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
15h
Switchboard PBX Operator
Reston Hospital Center —Reston, VA
- $14.25 - $17.10 an hour
- Full-time
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
15h

More jobs to discover

Find similar jobs that you might be interested in.

Telecommunications Operator (20 hours)
MedStar Health —Washington, DC
Relays incoming outgoing and interoffice telephone calls in a timely professional manner. The incumbent in this roleensures that incoming calls are being routed…
$18.40 - $29.74 an hour
2d
Hospital Communications Operator PRN/CPT LHDCMC
Luminis Health —Lanham, MD
Prioritizes calls, takes messages or page as appropriate; relays calls by making telephone connections; records information; transmits information to clients…
$17.50 - $21.68 an hour
1d

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Inbound Answering Service Operator
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Answers inbound calls from a variety of industries. Serves callers by following client direction and reference FAQ pages to answer questions.
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Hyatt Regency Columbus —Columbus, OH
Responsible for answering incoming calls to the Hyatt Regency Columbus and must have good typing skills, a positive attitude and excellent phone demeanor.

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Communications Center Customer Service Rep

MedStar Health -
Washington, DC

Apply Now

Job Details

Full-time
$22.21 - $33.79 an hour
3 days ago

Qualifications

Phone communication
Basic math
High school diploma or GED
Telephone systems
Typing
Grammar Experience

Full Job Description

About this Job:

Status: Full-time, 40 hours per week

Schedule: Rotating day/evening/overnight shifts with every other weekend required

This Full-Time position will be represented by the Service Employees International Union (SEIU) Local 722.

General Summary of Position
Supports the hub of communication at MedStar Washington Hospital Center (MWHC). Provides the initial contact and impression for callers to the hospital and assists customers with incoming and outgoing services. Acts as the point of contact for the activation of in-house emergency response systems. Executes requests to page clinical and non-clinical associates. Answers questions relative to patient information in accordance with MWHC policy. Provide information in response to inquiries about products and services and to handle and resolve complaints.

Primary Duties and Responsibilities

Responds to calls made to MWHC employing great customer service skills in order to provide a positive experience.
Receives and processes service requests from patients guests physicians and MWHC associates. Responds to customer inquiries and concerns. Follows up with customers as appropriate to ensure customer satisfaction.
Generates and dispatches service request work orders for completion by vendors.
Assists patients by confirming appointment times through MedConnect.
Receives and processes requests for emergency and non-emergency calls for patients physicians departments and services of MedStar Washington Hospital Center. Answers incoming MWHC calls and routes or assists callers in locating patients guests physicians or employees. Answers questions regarding patient information as appropriate.
Activates and dispatches all stat calls pages and code teams in emergent situations including Code Blue Code Yellow Code Orange Code Pink Code Stork Code Heart Code One Code Rapid Response Code Critical Airway Code StarPort Code Red Code BERT Code Black Code Green Code Purple Code Gray Code Silver Code White Stat EKG and Anesthesia Stat.
Monitors the emergency alarm system and maintains appropriate alarm log in the communications system data base.
Maintains the Communication Center as a base station for emergency security fire and engineering calls. Monitors emergency alarm(s) on computer screen. Updates Computer Maintenance Management System (CMMS) customer service database and spreadsheets as needed with updated service information.
Assists with the training of new hires and temporary employees on Computer Maintenance Management System (CMMS) customer service database email Live chat and Call Center procedures.
Provides informal assistance such as technical guidance and/or training to co-workers.
Provides Call Center services. Documents/relays messages received for clients per established procedures to include: Physicians house staff and other WHC personnel. Requests for engineering services and other appropriate MWHC departments.
Completes data entry in multiple systems including: Intellides Everbridge Physician On-call schedule
Tracks updates and edits changes to physician on-call schedule. Contacts physician and other providers using on-call schedules and paging or other text messaging systems.
Acts as the point of contact for pager distribution.
Makes public address announcements.
Assists patients guests physicians and MWHC staff in placing external and long-distance calls.
Conducts testing of overhead page system and code groups as necessary.
Coordinates disaster communications during hospital disasters as appropriate.
Participates in on-going education quality assurance tasks and other projects as assigned.

Minimal Qualifications
Education

High School Diploma or GED required
May require up to l year of technical or other specialized training.

Experience

6 to 12 months experience such as in a customer service environment (e.g.: telemarketing or telephone operator) where keyboarding is required

Knowledge Skills and Abilities

Requires the ability to read and write; and knowledge of grammar and arithmetic including fractions and decimals.
May require the use of standard office/medical equipment (i.e. typewriter personal computer data terminal on-line printer calculator telephone facsimile copier comparison or checking of reports records and related data. Job requires extensive keyboarding hand writing and use of telephone equipment.

This position has a hiring range of : USD $22.21 - USD $33.79 /Hr.

Apply Now

Refine Your Search

phone operator jobs in washington, dc

Communications Center Customer Service Rep

Telecommunications Operator (20 hours)

Communications Operator (Part-time Weekends)

Communications Operator

Telecommunication Assistant

Call Center Operator - All Shifts

Communications Specialist (Evening Shift)

Communications Specialist (Night Shift)

Call Center Operator - Overnights

Cashier / Phone Operator

Cashier / Phone Operator / Full Time

Cashier / Phone Operator / Part Time

RECEPTIONIST

PBX Operator - The Watermark Hotel

Hospital Communications Operator PRN/CPT LHDCMC

Switchboard PBX Operator PRN

Switchboard PBX Operator

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