Top 413 Reservations manager Jobs in Washington, Dc

Front Office Manager
Crescent Hotels & Resorts LLC —Washington, DC
- Holidays
- Word processing
- Mid-level
- Windows
- Health savings account
- AD&D insurance
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Seasonal Grounds Maintenance Assistant
Girl Scout Council of the Nation's Capital —Oakton, VA
- $17.95 an hour
- Part-time
- Carpentry
- Clean driving record
- Heavy equipment operation
Sales Manager, Luxury Senior Living
Corso Chevy Chase —Chevy Chase, MD
- Weekends as needed
- 3 years
- Bachelor's degree
- In-person
- Health savings account
- Health insurance
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Restaurant Manager - Makers Union (Reston)
Thompson Hospitality Corporation —Reston, VA
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Ability to stand for extended periods
- Disability insurance
- Health insurance
Front Office Manager
Donohoe Hospitality Services —Washington, DC
- $78,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Hotel
- Health insurance
- Dental insurance
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Booking Agent / Reservations Manager, US
AltoVita —Washington, DC
- Full-time
- In person
- Mid-level
- 3 years
- In-person
- Gym membership
- Opportunities for advancement
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Assistant Front Office Manager
Sonesta —Washington, DC
- $30.00 - $32.50 an hour
- Full-time
- Mid-level
- Resort
- Paid parental leave
- Health savings account
6d
Administrative Assistant
Akima, LLC —Washington, DC
- $44.29 an hour
- Spanish
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
5d
Program Operations Manager
Johns Hopkins Applied Physics Laboratory (APL) —Laurel, MD
- $62,900 - $180,300 a year
- Full-time
- Mid-level
- 3 years
- Finance
- Disability insurance
- Health insurance
12d
Member Relations & Guest Experience Manager
The Park at 14th —Washington, DC
- $80,000 - $130,000 a year
- Full-time
- Mid-level
- Databases
- Free parking
- Health insurance
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Senior Administrative Coordinator
Raytheon Technologies Corporate Headquarters —Arlington, VA
- $58,400 - $111,000 a year
- Full-time
- Microsoft Excel
- 6 years
- High school
- Paid parental leave
- Paid holidays
Guest Relations Manager
The Park at 14th —Washington, DC
- Weekends as needed
- Mid-level
- Conflict management
- Communication skills
General Manager
Stonebridge —Washington, DC
- $155,000 - $170,000 a year
- Weekends as needed
- Microsoft Excel
- Ability to walk for extended periods
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Front Desk Supervisor
Hilton Washington DC Nat'l Mall Wharf —Washington, DC
- $32.73 an hour
- Bar
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Club Reception
The Ned London —Washington, DC
- $26 an hour
- Weekends as needed
- Hotel
- US work authorization
- Organizational skills
- Disability insurance
- Health insurance
9d
Front Office Supervisor
AC Hotel Washington DC —Washington, DC
- Full-time
- Mid-level
- Hotel
- Travel
- Paid holidays
- Health insurance
Quick Apply
Club Reception
The Ned —Washington, DC
- $26 an hour
- Weekends as needed
- Hotel
- US work authorization
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
10d
Assistant Guest Experience Manager
Salamander Employer DC, LLC —Washington, DC
- $63,000 - $66,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
- Paid parental leave
- Health savings account
Quick Apply
14d
Front Desk Receptionist
Space Metrics —Washington, DC
- Background check
- Microsoft Excel
- Microsoft Outlook
Lobby Host (Front Desk Agent) - Arlo Hotels
Arlo DC —Washington, DC
- $23 an hour
- Full-time
- Inventory management
- Hotel
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply

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Front Office Manager

Crescent Hotels & Resorts LLC -
Washington, DC

Quick Apply

Job Details

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
401(k)
Flexible spending account
Tuition reimbursement
Employee assistance program
Paid sick time
Pet insurance

Qualifications

Word processing
Spreadsheets
Windows
Customer complaint resolution

Full Job Description

Here is what the job would look like:

The position will manage the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial and GSS goals.

REPORTS TO: General Manager / Director of Rooms

What are my essential job functions?

Implement the VEN programs and supervise the daily operations of the Front Office to comply with Crescent Hotels & Resorts and Marriott Tribute Portfolio’s Standard Operating Procedures, maximize revenues and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel guests.
Acts as Hotel Manager, Manager-on-Duty for the PM shift and holidays / 5 days in a week.
Runs PM daily communication during the PM shifts.
Develop and maintain the Front Office, Bell/Valet (as pertain to the property).
Write and revise ongoing front desk policies and procedures.
Communicates all information regarding property promotions to the necessary departments and to the Front Office staff.
Assist in maximizing revenue by monitoring inventory and increasing RevPAR.
Compute daily payroll, monitor overtime, schedules, and other reports. Analyze data and make decisions based on previous experience and knowledge of circumstances to prepare daily forecast of expected arrivals and departures.
Monitor and report on expenses (Payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top quality service.
Assist in hiring, training and supervises the Front Desk & Bell/Valet staff and conducts performance evaluations, coach and counsel associates when necessary.
Review group resumes, Guest VIPs, & daily reports and communicates all necessary information to the Front Office and other departments to communicates any special requests to the staff to ensure smooth daily operation.
Field Guest and Associate complaints, conducting thorough research to develop the most effective solutions. Plan and implement detailed steps by using experienced judgment and discretion.
Assist in regularly conducting Front Office staff meetings for the purpose of keeping the staff informed, providing training and creating a positive work environment.
Run necessary reports to monitor accuracy of data entry to avoid reservation duplications.
Assist in the supervision of the Front office and Bell/Valet staff, to include scheduling, enforcing service standards and in the training and motivation of the staff.
Prepare and complete the Front Desk Schedule for the following week every Tuesday for GM review.
When necessary performs the duties of his/her subordinates.
All other duties as assigned by the General Manager.

ONGOING + EVERYDAY TASKS:

Perform special projects and other responsibilities as assigned.
Participate in hotel committees, MOD program and task force assignments.
Assist in all areas requested and act in the GM's place during his/her absence.
Demonstrate a working knowledge of all hotel safety and security procedures as required maintaining a secure and safe environment for associates as well as guests.
Report any unusual occurrences and/or request to the General Manager.
Read and abide by all the regulations and rules of conduct stated in the associate handbook.

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in hotel work.
Must be proficient in Windows, Company approved spreadsheets and word processing.
Marriott experience preferred, but not required.
Knowledgeable in LightSpeed, and GXP is a plus.
Union experience is a plus.

What’s it like working for us?

At Crescent Hotels & Resorts, your career journey has countless possibilities. Crescent Hotels & Resorts, offers exciting positions across the company, from corporate roles to associates to property level leadership positions and internships. We offer dynamic work environments that inspire growth and curiosity. We are known as the employer of choice, and we encourage you to find your passion.

At Crescent, our differences are what make us great. That's why we are dedicated to creating an environment that encourages open conversations about diversity, race, equity and inclusion. We stand out because we believe in our people. Through education, recruiting and promoting diverse talent, we can strengthen our culture and community.

About the hotel

The Ven at Embassy Row, Washington, D.C., a Tribute Portfolio Hotel blends the neighborhood’s ambassadorial heritage with stylish and comfortable amenities. The Ven, Danish word for friend, welcomes guests to the hotel as we would welcome a friend to our home. The hotel is Scandinavian inspired. Our restaurant “Fred & Stilla” celebrates diplomacy by combining the Scandinavian word for its desired outcome—peace, or Fred— with a variation on the Scandinavian word for "style"— Stil becomes Stilla. At Fred & Stilla, we invite guests and travelers to connect with the world through the power of food. Our fare, like our space, is simple and modern—letting the natural beauty of globally inspired comfort foods shine through—but plated to impress.

Location

Our hotel is just steps from the Dupont Circle Metro stop and minutes from anywhere you want to be in DC, making our location the perfect home base for traveler’s weekend expedition.

Here are your perks if you work with us:

We are committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy, productive lives. You will be eligible to health insurance benefits on the first of the month on or after the date of hire. We also offer Health Savings Account (HSA), Flexible Spending Accounts, 401(k), Life and AD&D Insurance, Disability Insurance, Employee Assistance Program (EAP), Tuition Reimbursement, Travel Assistance Program, Hotel Discounts for Marriott Brand Hotels and/or any hotels under Crescent Hotels & Resorts Portfolio, Pet Insurance, Paid Holidays, Paid Sick Days, Paid Time Off.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

reservations manager jobs in washington, dc

Front Office Manager

Seasonal Grounds Maintenance Assistant

Sales Manager, Luxury Senior Living

Restaurant Manager - Makers Union (Reston)

Front Office Manager

Booking Agent / Reservations Manager, US

Assistant Front Office Manager

Administrative Assistant

Program Operations Manager

Member Relations & Guest Experience Manager

Senior Administrative Coordinator

Guest Relations Manager

General Manager

Front Desk Supervisor

Club Reception

Front Office Supervisor

Club Reception

Assistant Guest Experience Manager

Front Desk Receptionist

Lobby Host (Front Desk Agent) - Arlo Hotels

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