Top 1023 Services manager Jobs in Washington, Dc

Guest Services Manager
Evolution Parking & Guest Services —Washington, DC
- Weekends as needed
- Mid-level
- Organizational skills
- Communication skills
- Opportunities for advancement
Quick Apply
10d
Asset Manager Service Desk
ERP International, LLC —Washington, DC
- $70,000 - $85,000 a year
- Full-time
- Background check
- Mid-level
- Windows
- Health savings account
- Health insurance
Quick Apply
10d
Maintenance Manager
JBG SMITH —Washington, DC
- $80,000 - $95,000 a year
- Full-time
- 5 years
- High school diploma or GED
- Ability to lift 50 pounds
- Professional development assistance
- Opportunities for advancement
Associate Service Manager
Tesla —Rockville, MD
- $92,205 - $153,900 a year
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
Service Desk Manager
DMI —Washington, DC
- $109,525.50 - $119,023.50 a year
- Full-time
- Senior level
- Commercial
- Disability insurance
- Health insurance
Guest Services Manager
International Spy Museum —Washington, DC
- $70,000 - $75,000 a year
- Weekends as needed
- 5 years
- Mid-level
- High school diploma or GED
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Social Services Manager
Ascension —Washington, DC
- $109,850.23 - $129,235.57 a year
- Full-time
- Hospital
- Licensed Clinical Social Worker
- Mid-level
- Disability insurance
- Health insurance
Staffing Supervisor Support Services
MedStar Health —Washington, DC
- $65,062 - $117,291 a year
- Full-time
- Hospital
- Customer service
- Computer literacy
Resident Services Manager 2
UDR, Inc. —Washington, DC
- Weekends as needed
- Inventory management
- Word processing
- Mid-level
Quick Apply
12d
Patient Service Supervisor
MedStar Health —Washington, DC
- $59,820 - $101,836 a year
- Full-time
- HIPAA
- Mid-level
- Clinic
8d
Service Operations Manager
Kone —Washington, DC
- $159,800 - $209,790 a year
- Full-time
- 5 years
- Senior level
- Associate's degree
- Commuter assistance
- Health savings account
Remote Services Project Manager
Siemens —Arlington, VA
- $110,900 - $180,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Up to 50% travel
Service Desk Manager
Peraton —Washington, DC
- $112,000 - $179,000 a year
- Computer science
- Computer Science
- 5 years
- Health savings account
- Paid holidays
Service Desk Manager
The Heritage Foundation —Washington, DC
- $85,000 - $100,000 a year
- Full-time
- Azure
- Mid-level
- Office
- Dental insurance
- Paid time off
Support Services Supervisor
Fire & Emergency Medical Svs —Washington, DC
- $73,334 - $102,667 a year
- Full-time
- Management
- Office
- Accounting
3d
Manager - Global Business Services (GBS) - Strategy
Deloitte —Washington, DC
- $155,600 - $306,800 a year
- Full-time
- Up to 50% travel
- 3 years
- Analysis skills
Service Desk Manager
ICF —Washington, DC
- $89,261 - $151,744 a year
- Full-time
- Hybrid work
- Bachelor's degree
- US work authorization
- Fair chance
4d
Manager, Membership Services
(c) Management, Inc., (CMI) —Rockville, MD
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Free parking
- Health savings account
Consulting Services - Manager - Finance Strategy
Deloitte —Washington, DC
- $141,200 - $278,300 a year
- Full-time
- Oracle
- Management
- Up to 50% travel
Practice Manager - Physician Services Operating
VHC Health —Arlington, VA
- $70,886.40 - $126,942.40 a year
- Full-time
- Mid-level
- Bachelor's degree
- Business Administration
- Health insurance
- Dental insurance

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Guest Services Manager

Evolution Parking & Guest Services -
Washington, DC

Quick Apply

Job Details

10 days ago

Benefits

Opportunities for advancement

Qualifications

Mid-level
Organizational skills
Communication skills

Full Job Description

Job Summary

The Guest Services Manager will be responsible for overseeing all aspects of the parking operations including, but not limited to, valet parking operations, maintaining Forbes guest service standards, prioritizing client relationships, motivating, and managing team member performance, maintaining budget and revenue collection, systems management, guest and team member safety, training, staffing, payroll, and scheduling. Our Guest Service Managers have the responsibility to consistently maintain and foster our Luxury Guest Service oriented reputation and keep strong existing client relationships.

Essential Responsibilities

Ensure the valet ramp is always properly represented by an Evolution team member and never left unattended without a Supervisor or Manager.
Work with the Supervisor frequently to stay close to the operation.
Work at the busiest times including evenings, weekends, holidays while properly leading the team.
Track hotel parking validations for reimbursement and integrity purposes.
Understand and drives business metrics and performance measurements to ensure effectiveness, high performance, and compliance.
Demonstrate the ability to positively move the metrics for forecasting, productivity, claims, guest service and turnover.
Understand the contractual agreement with the hotel and recognize ways to maximize additional revenue opportunities for both Evolution and the client.
Understand the client’s service standards, motto, values, and hotel "lingo" while incorporating Evolution’s core values.
Develop cohesive working relationships with the client’s employees.
Understand what objectives are important to the client and ensures the entire team is focused on exceeding expectations.
Treat clients, team members and third-party vendors with courtesy, respect, and dignity.
Practice preventative safety procedures daily as set forth by Evolution and the client.
Report all claims, accidents, and incidents to HR (Human Resources) and the Area/Regional VP immediately, while handling appropriately, with urgency, care, and concern.
Meet the required Quality Assurance shop thresholds for completion and scores as outlined in the QA Performance policy and audit.
Manage uniform and ticket inventory.
Work with the Area/Regional VP to forecast and plan for seasonal variances in business to ensure proper staffing levels.
Adhere to Evolution’s employment and payroll policies and procedures to limit exposure to employment claims and litigation.
Review and submit completed and accurate payroll to Corporate on a bi-weekly basis and not to exceed 50% of weekly revenue.
Work with the Talent Acquisition team to recruit new talent that can be future leaders at Evolution.
Ensure that each new team member is fully onboarded in our HRIS and fully trained prior to working on the ramp.
Recognize exceptional performance and provides opportunities for top performers to learn and grow.
Identify high performing team members for Crescendo Academy and Crescendo Leadership developmental Programs.
Other duties as assigned.

Minimum Education Required

Associates Degree, High School Diploma or GED required, or relevant working experience.
Understanding of general business practices including accounting, human resources, and customer service.

Minimum Experience Required

Experience in valet parking.
Valid US Drivers License.
2+ years in a management position.
Experience with HRIS platforms, such as ADP.
Experience with Customer Service.

Skills Required

Strong customer service and client relationship skills.
Excellent oral and written communication skills.
Strong technology proficiency.
Strong organizational skills with a proven track record of meticulous attention to detail and accuracy.
Ability to collaborate effectively and work as part of a team.
Exceptional attention to detail and able to multitask in a fast paced, deadline driven environment.

Evolution Parking & Guest Services is proud to be an Equal Opportunity Employer with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

#135

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Refine Your Search

services manager jobs in washington, dc

Guest Services Manager

Asset Manager Service Desk

Maintenance Manager

Associate Service Manager

Service Desk Manager

Guest Services Manager

Social Services Manager

Staffing Supervisor Support Services

Resident Services Manager 2

Patient Service Supervisor

Service Operations Manager

Remote Services Project Manager

Service Desk Manager

Service Desk Manager

Support Services Supervisor

Manager - Global Business Services (GBS) - Strategy

Service Desk Manager

Manager, Membership Services

Consulting Services - Manager - Finance Strategy

Practice Manager - Physician Services Operating

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