Top 41 Teller supervisor Jobs in Washington, Dc

Supervisor Call Center
MedStar Health —Washington, DC
- $49,192 - $87,422 a year
- Weekends as needed
- Mid-level
- Databases
- High school diploma or GED
6d
Contact Center Supervisor
La Clinica Del Pueblo Inc —Hyattsville, MD
- $28.00 - $31.74 an hour
- Full-time
- Microsoft Excel
- HIPAA
- Mid-level
Quick Apply
Custodial Supervisor- D.C. Convention Center
Aramark —Washington, DC
- $27 - $28 an hour
- Nights as needed
- Basic math
- Mid-level
- Mentoring
- Disability insurance
- Health insurance
shift supervisor - Store# 83610, UNION STATION DC_CENTER
Starbucks —Washington, DC
- $23.43 - $26.60 an hour
- Weekends as needed
- Mid-level
- Quick service & fast food restaurant
- Fair chance
- Paid parental leave
- Disability insurance
Call Center Supervisor (Management Analyst II)
Fairfax County Government —Fairfax, VA
- $70,149.87 - $122,762.22 a year
- Full-time
- Spanish
- Sales
- Word processing
- Paid holidays
- Disability insurance
6d
Program Supervisor - Tribal Victim Services Program Management (TVSPM) Support Center
Heartland Consulting —Washington, DC
- $70,000 - $100,000 a year
- Full-time
- Remote
- Management
- Mid-level
- Residential
Quick Apply
7d
Limited Service Call Center Supervisor
Maximus —Tysons, VA
- $54,000 a year
- Remote
- Data analysis skills
- HIPAA
- Mid-level
- Paid holidays
- Disability insurance
7d
Data Center Supervisor II
DSV —Sterling, VA
- $95,000 a year
- Overtime
- Microsoft Excel
- Writing skills
- English
- Flexible schedule
Contact Center Supervisor
Client Server Software Solutions —Alexandria, VA
- Remote
- 5 years
- Continuous improvement
- Senior level
- Continuing education credits
- Commuter assistance
Quick Apply
Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX(VE260805VA)
The Bowen Group - VEOCC —Chantilly, VA
- From $50,000 a year
- Full-time
- Remote
- Military
- Writing skills
- Research
- Paid holidays
- Disability insurance
Quick Apply
9d
Center Clinical Supervisor - BCBA
Blue Gems ABA —Columbia, MD
- From $80 an hour
- Full-time
- Mid-level
- Children
- In-person
- Travel reimbursement
- Paid training
Quick Apply
Contact Center Supervisor
Long Home Products —Savage, MD
- $48,000 - $55,000 a year
- Writing skills
- Mid-level
- Analysis skills
Quick Apply
Maintenance Supervisor - Pinnacle at Town Center R0189754 Pinnacle at Town Center Germantown, Maryland Full time
Greystar —Germantown, MD
- $41.00 - $43.26 an hour
- Weekends as needed
- Ability to walk for extended periods
- Word processing
- Basic math
- Paid parental leave
- Paid holidays
Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX (VE260805VA)
The Bowen Group Inc. —Chantilly, VA
- From $50,000 a year
- Full-time
- Remote
- Military
- Writing skills
- Research
- Paid holidays
- Disability insurance
Quick Apply
2d
Behavioral Health Call Center Supervisor (Hybrid)
Leidos —Washington, DC
- $82,550 - $149,225 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- English
- Employee assistance program
Contact Center Supervisor
Leader Communications Inc —Alexandria, VA
- Full-time
- Computer Science
- 5 years
- Bachelor of Science
Quick Apply
Center Supervisor
Proud Moments —Silver Spring, MD
- $28 - $30 an hour
- Full-time
- Management
- Mid-level
- Clinic
- Health insurance
- Dental insurance
9d
HSE Supervisor for Data Center (Sterling, Va) - Shift: 2PM-11:00PM (M-Fri)
CBRE —Sterling, VA
- $77,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Supervisor - Call Center (Temporary, Remote Lawrence, KS)
Maximus —Tysons, VA
- $46,000 a year
- Temporary
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Disability insurance
Corporate Security Incident Response Supervisor, Amazon Corporate Security, Business Assurance Center
Amazon.com Services LLC —Arlington, VA
- $60,700 - $106,100 a year
- Weekends as needed
- Mid-level
- 3 years
- Project management
- AD&D insurance
- Health insurance
7d

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Supervisor Call Center

MedStar Health -
Washington, DC

Apply Now

Job Details

Full-time
$49,192 - $87,422 a year
6 days ago

Qualifications

Customer communication
Team leadership
High school diploma or GED

Full Job Description

About this Job:

Our call center has a leadership opportunity located at MedStar Georgetown University Hospital. This role is responsible for overseeing Call Center operations at MedStar Health's Georgetown University Hospital (MGUH) ensuring the safe efficient and uninterrupted delivery of communication services across the hospital. This role provides leadership training and technical expertise related to communication systems and equipment ensuring staff are equipped to effectively manage daily operations and respond to emergent situations. Responsibilities include establishing and maintaining productivity standards managing and updating critical communication databases and providing administrative support for communication systems and workflows. The position is also responsible for the inventory management distribution and maintenance of telecommunications equipment including pagers and related communication devices. In addition, this role plays a critical part in the emergency preparedness and response functions of the Call Center helping ensure reliable communication during emergency events and hospital-wide incidents. Collaborates closely with the Department Director on the planning and implementation of both short- and long-term operational goals while supporting program development and process improvement initiatives.

Primary Duties and Responsibilities

Oversee the day-to-day operations of the Hospital Call Center to ensure safe efficient and uninterrupted communication services across the hospital 24/7.
Supervises Call Center associates providing daily leadership coaching performance feedback training and operational support to ensure high-quality service and accountability.
Serves as the frontline leader and primary escalation point for communication-related issues including urgent pager issues emergency codes service disruptions and customer service concerns.
Monitors staffing schedules call volume workflow and coverage needs to ensure appropriate staffing levels during peak periods weekends holidays and emergency situations.
Supports onboarding and training of new associates ensuring competency in call handling paging protocols emergency communication procedures downtime procedures and communication systems such as SPOK.
Provides technical expertise related to hospital communication systems including phones pagers on-call schedules directories code paging and emergency notification platforms.
Maintains and updates critical communication databases directories and escalation pathways to ensure timely and accurate communication.
Manages inventory activation deactivations distribution and tracking of telecommunication equipment including pagers and related devices.
Supports emergency preparedness and hospital incident response by ensuring the Call Center maintains operational readiness during emergencies disasters and system outages.
Participates in multidisciplinary and quality service improvement teams and maintains effective working relationships with other departments.
Assists the Department Director with administrative responsibilities reporting auditing productivity policy development and process improvement initiatives.
Ensures all operations are conducted in compliance with regulatory requirements and hospital policies procedures and service standards.
Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and is not to be considered as all inclusive.

Minimal Qualifications
Education

Bachelor's degree preferred
High School Diploma or GED required
One year of relevant education may be substituted for one year of required work experience.

Experience

1-2 years Customer Service and/or Call Center Operations Experience preferred
1-2 years Supervisory Experience preferred
One year of relevant professional-level work experience may be substituted for one year of required education.

Knowledge Skills and Abilities

Sound leadership management and organizational skills in.
Knowledge of healthcare telecommunications systems and related equipment.
Possess good written and verbal communication skills.
Ability to present information and justification with tact and sound reasoning.
Familiar with telecommunication systems equipment and operational effectiveness.
Knowledge of paging technologies and emergency procedures.
Knowledge of good customer communication practices and procedures.

This position has a hiring range of : USD $49,192.00 - USD $87,422.00 /Yr.

Apply Now

Refine Your Search

teller supervisor jobs in washington, dc

Supervisor Call Center

Contact Center Supervisor

Custodial Supervisor- D.C. Convention Center

shift supervisor - Store# 83610, UNION STATION DC_CENTER

Call Center Supervisor (Management Analyst II)

Program Supervisor - Tribal Victim Services Program Management (TVSPM) Support Center

Limited Service Call Center Supervisor

Data Center Supervisor II

Contact Center Supervisor

Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX(VE260805VA)

Center Clinical Supervisor - BCBA

Contact Center Supervisor

Maintenance Supervisor - Pinnacle at Town Center R0189754 Pinnacle at Town Center Germantown, Maryland Full time

Call Center Customer Service Supervisor, MD SC VA UT WV TN, TX (VE260805VA)

Behavioral Health Call Center Supervisor (Hybrid)

Contact Center Supervisor

Center Supervisor

HSE Supervisor for Data Center (Sterling, Va) - Shift: 2PM-11:00PM (M-Fri)

Supervisor - Call Center (Temporary, Remote Lawrence, KS)

Corporate Security Incident Response Supervisor, Amazon Corporate Security, Business Assurance Center

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