Top 253 Tourism Jobs in Washington, Dc

FRONT DESK AGENT
Donohoe Hospitality Services, LLC —Washington, DC
- Hotel
- Ability to stand for extended periods
- Communication skills
- Health insurance
- Dental insurance
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Front Desk Agent
Donohoe Hospitality Services —Washington, DC
- $22 an hour
- Full-time
- Hotel
- Ability to lift 50 pounds
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
12d
Front Desk Agent
Hyatt House Washington DC Convention Center —Washington, DC
- $20 an hour
- Hotel
- Ability to stand for extended periods
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Full Time Overnight Mon - Fri 11pm-7am
GUARDIAN SECURITY SERVICES —Washington, DC
- $21 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Residential
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Floater Open Availability
GUARDIAN SECURITY SERVICES —Washington, DC
- $23 - $25 an hour
- Part-time
- Computer literacy
- Mid-level
- Residential
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Concierge / Package Room
GUARDIAN SECURITY SERVICES —Washington, DC
- $22 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Residential
Quick Apply
Lead Concierge Full Time
GUARDIAN SECURITY SERVICES —Washington, DC
- $22 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Residential
Quick Apply
Concierge Full Time Sun - Thur
GUARDIAN SECURITY SERVICES —Washington, DC
- $21 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Residential
Quick Apply
EXPERIENCED Front Desk Agent
Donohoe Hospitality Featured —Washington, DC
- $19 an hour
- Part-time
- Residential
- Hotel
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Copy of Concierge - Full Time - 3-11pm
GUARDIAN SECURITY SERVICES —Washington, DC
- $19 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Residential
Quick Apply
Copy of Concierge - Thur through Sun - [DC-002]
GUARDIAN SECURITY SERVICES —Washington, DC
- $19 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Residential
Quick Apply
Washington Tour Guide
US Ghost Adventures —Washington, DC
- $33 - $80 an hour
- Part-time
- Public speaking
- Entry level
- Flexible schedule
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13d
Building Receptionist / Tour Guide
SemperServe —Washington, DC
- $18 - $25 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- On-the-job training
Quick Apply
Concierge Full Time Overnight Sun - Thur 11pm-7am
GUARDIAN SECURITY SERVICES —Washington, DC
- $21 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Residential
Quick Apply
Concierge Full Time Overnight Thur - Mon 11pm-7am
GUARDIAN SECURITY SERVICES —Washington, DC
- $20 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Residential
Quick Apply
Full Time Overnight
GUARDIAN SECURITY SERVICES —Washington, DC
- $20 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Residential
Quick Apply
Full Time Overnight Sat-Tue 11pm-7am
GUARDIAN SECURITY SERVICES —Washington, DC
- $21 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Residential
Quick Apply
Trolley Driver/Tour Guide - CDL
Old Town Trolley Tours of Washington DC —Hyattsville, MD
- Up to $32 an hour
- Full-time
- CDL B
- Background check
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
Concierge Fri - Mon [DC-015]
GUARDIAN SECURITY SERVICES —Washington, DC
- $20 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Residential
Quick Apply
Concierge Fri - Mon
GUARDIAN SECURITY SERVICES —Washington, DC
- $20 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Residential
Quick Apply

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FRONT DESK AGENT

Donohoe Hospitality Services, LLC -
Washington, DC

Quick Apply

Job Details

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Retirement plan

Qualifications

Hotel and accommodations payment processing
Operator switchboards
Hotel policy compliance
Maintaining an organized workspace
Phone communication
Greeting customers
Client inquiry handling
Answering guest questions
Cash register operations
Hotel emergency procedures
Telephone systems
Hotel and accommodations guest complaints handling
Clean workspace maintenance
Hotel safety procedures
Communication skills
Entry level
Office phone management

Full Job Description

Front Desk Agent

Compensation -

Position Summary

As a part of our front desk team, you are the heart of our hotel, where most guest interactions occur. Your role is vital in shaping our guests' overall experience. As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a warm and welcoming experience from the moment they arrive. Your role is pivotal in creating a positive impression and providing exceptional customer service. You will handle guest check-ins and check-outs, manage reservations, and address any inquiries or concerns with professionalism and courtesy.

Essential Functions:

Guest Check-In/Out: Efficiently check guests in and out in accordance with hotel and brand standards.
Guest Information: Inform guests about hotel facilities, policies, and procedures. Provide local tourist information.
Phone Management: Operate the hotel phone system, transfer calls, and accurately take messages.
Reservations: Manage guestroom reservations, including taking, modifying, and canceling bookings.
Guest Inquiries: Address guest inquiries, requests, and complaints, coordinating with other departments as needed.
Cashier Duties: Handle cashier tasks and post charges to guest accounts.
Maintenance Coordination: Notify housekeeping and maintenance of any reported issues with guestrooms or hotel grounds.
Security Procedures: Follow in-house procedures to ensure the security of guests and employees, and be familiar with emergency procedures.
Front Office Cleanliness: Maintain the cleanliness and organization of the Front Office area.

Additional Responsibilities:

Flexible Scheduling: The hotel operates 24/7. Employees may need to work shifts outside their preferred or usual hours to meet business demands.
Policy Adherence: Adhere to all work rules, procedures, and policies established by the hotel, including those in the employee handbook.

Skills and Abilities:

Communication: Strong communication and interpersonal skills.
Stamina: Ability to stand for extended periods.
Adaptability: Ability to work in a fast-paced environment.
Composure: Maintain control and exhibit good judgment in difficult situations

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that enhance their quality of life at work and beyond. *minimum 32 hours/week to qualify

We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.

If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

tourism jobs in washington, dc

FRONT DESK AGENT

Front Desk Agent

Front Desk Agent

Full Time Overnight Mon - Fri 11pm-7am

Floater Open Availability

Concierge / Package Room

Lead Concierge Full Time

Concierge Full Time Sun - Thur

EXPERIENCED Front Desk Agent

Copy of Concierge - Full Time - 3-11pm

Copy of Concierge - Thur through Sun - [DC-002]

Washington Tour Guide

Building Receptionist / Tour Guide

Concierge Full Time Overnight Sun - Thur 11pm-7am

Concierge Full Time Overnight Thur - Mon 11pm-7am

Full Time Overnight

Full Time Overnight Sat-Tue 11pm-7am

Trolley Driver/Tour Guide - CDL

Concierge Fri - Mon [DC-015]

Concierge Fri - Mon

I want to receive the latest job alert for tourism in washington, dc

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