Job Description:
Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
WHERE YOUR CAREER IS A FORCE GOOD:
Key Responsibilities:
Assist in developing and supporting established strategic direction for recruitment efforts of assigned district to ensure achievement of assigned collection goals and organizational objectives.
Ensure collection calendar is developed and maintained to meet the needs of the region and the budgeted collection goal.
Oversees the implementation of recruitment plans and programs among assigned staff to ensure achievement of collection goals.
Working with department and regional leadership, plan overall recruitment methodology for assigned district to assure effective donor group and volunteer development and chapter support with input from recruitment staff, participating chapters, and Board and Committee members.
Ensure the implementation of region, division and national recruitment programs designed to meet particular needs (e.g., blood type distribution, holidays, etc.) to ensure the availability of blood products when and where they are needed.
Ensure the timely implementation of region, division and national directives and adherence to standard operating procedures, including appropriate staff training, to comply with national, federal or other regulatory requirements.
Monitors, evaluates and adjusts donor scheduling, donor flow and customer service issues in collections operations in collaboration with Collections District Manager to enhance the donor experience to contribute to achievement of organizational goals.
Performs periodic operational audits to assigned area to assess efficiency and effectiveness of current methods to improve productivity in support of organizational goals. Assists region management with budget planning and monitoring to assure sufficiency and efficiency utilization of financial resources to achieve stated collections goals.
Develop and supervise assigned staff in accordance with human resources policies, including performance evaluations, disciplinary actions, and hiring and firing decisions, to enhance success of operations and minimize turnover.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified.
WHAT YOU NEED TO SUCCEED:
Bachelor's degree in marketing, sales, communications, or equivalent combination of related education and experience required.
Minimum five years related experience including three years management experience required.
Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is required.
Excellent organizational skills and the ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement appropriate solutions are required.
Must have the ability to work independently while developing a functioning team among subordinates.
Excellent verbal and written communication skills, including training, presentation, and negotiating skills is required.
A current valid driver's license and good driving record is required. Ability to work on a team.
May be required to travel to sites throughout the Red Cross organization.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE:
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting at 15 days a year; based on type of job and tenure
- Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
