Top 10 Crisis hotline Jobs in Washington Dc

Crisis Hotline Specialist (Part-Time & Full-Time)
Community Crisis Services —Hyattsville, MD
- $21.05 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- High school diploma or GED
- Paid holidays
- Disability insurance
National Sexual Assault Hotline (NSAH) Volunteer
1099Rape Abuse and Incest National Ntwrk —Washington, DC
- $0 an hour
- Part-time
- Remote
- 18 years or older
- Spanish
- Writing skills
- Employee assistance program
Quick Apply
4d
Information & Referral Specialist (Part-Time & Full-Time)
Community Crisis Services —Hyattsville, MD
- $21.05 an hour
- 12 hour shift
- Hybrid work
- Computer literacy
- English
- High school diploma or GED
- Paid holidays
- Disability insurance
Crisis Hotline Counselor (Afternoon/Evening)
EVERYMIND INC —Rockville, MD
- $23.43 - $30.03 an hour
- Full-time
- Writing skills
- Ability to climb stairs
- High school diploma or GED
- Paid training
- Paid holidays
Home Coordinator
DOORWAYS FOR WOMEN AND FAMILIES —Arlington, VA
- $27.30 an hour
- Full-time
- CPR Certification
- Computer literacy
- Sanitation
Quick Apply
7d
CPS Practitioner II (Family Safety Practitioner II)
Fairfax County Government —Fairfax, VA
- $70,149.87 - $122,762.22 a year
- Weekends as needed
- Writing skills
- Mid-level
- Driver's License
- Retirement plan
13d
Residential Coordinator, PT, 1-11
HopeWorks of Howard County Inc —Columbia, MD
- $20.60 an hour
- Part-time
- Bilingual
- CPR Certification
- Microsoft Excel
- Paid holidays
Quick Apply
Residential Coordinator, PT, 9-7
HopeWorks of Howard County Inc —Columbia, MD
- $20.60 an hour
- Part-time
- Bilingual
- CPR Certification
- Microsoft Excel
- Paid holidays
Quick Apply
Fair Ridge - Residential Coordinator (Sat-Sun, 8am-4pm)
Shelter House —Fairfax, VA
- $20 an hour
- Part-time
- CPR Certification
- Current TB test
- Mid-level
- 401(k) 4% Match
- 401(k) matching
Quick Apply
AHR 1 - Residential Coordinator (On-Call)
Shelter House —Fairfax, VA
- $20 an hour
- Part-time
- CPR Certification
- Current TB test
- Mid-level
- Paid holidays
- Health insurance
Quick Apply

Discover related jobs

Based on your search for crisis hotline jobs.

SY26-27 Special Education Teacher/Case Manager
Richard Wright Public Charter School —Washington, DC
-The ability to prove that he or she is a Highly Qualified Teacher, which, for DC charter schools, means either a valid DC Teaching License, proof of having…
$48,000 - $90,000 a year
Quick Apply
Case Manager - Hope Housing
The Montgomery County Coalition for the Homeless —Rockville, MD
Minimum of two to four years of experience in social and human services or related field. Hands-on experience in social and human services field dealing with…
$55,000 a year
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Shelter Advocate
Lutheran Social Services of Central Ohio —Columbus, OH
Backs up Admissions Specialists as needed on Crisis Hotline calls. 403(b) retirement plan with employer matched savings. PTO and 12 Paid Holidays.
$17 - $18 an hour
Quick Apply
988 Crisis Call Coordinator
North Central Mental Health Services, Inc. —Columbus, OH
May actively participate in training other Suicide & Lifeline employees or provide silent monitoring of calls during active sessions.
From $22 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for crisis hotline in washington dc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

crisis hotline jobs near washington dc

Family Medicine Physician jobs in Fairfax, VA

Residential Coordinator jobs in Fairfax, VA

Volunteer jobs in Washington, DC

Crisis Counselor jobs in Rockville, MD

Residential Coordinator jobs in Kingston, NY

Residential Coordinator jobs in Buffalo, NY

Residential Coordinator jobs in San Diego, CA

Health Program Coordinator jobs in Florida

Residential Coordinator jobs in Des Moines, IA

Equity Residential jobs in Los Angeles, CA

Residential Construction jobs in Tulsa, OK

Residential Porter jobs in New York, NY

Peer Support Specialist jobs in Indiana

Referral Specialist jobs in Hendersonville, TN

Remote Onboarding Specialist jobs in Texas

Referral Specialist jobs in Boise, ID

Intake Specialist jobs in Dallas, TX

Referral Specialist jobs in Washington, DC

Referral Specialist jobs in Las Vegas, NV

Inventory Specialist jobs in San Diego, CA

Crisis Hotline Specialist (Part-Time & Full-Time)

Community Crisis Services -
Hyattsville, MD

Apply Now

Job Details

Part-time
$21.05 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Referral program

Qualifications

Computer operation
Serving clients
Phone communication
English
High school diploma or GED
Computer skills

Full Job Description

Community Crisis Services, Inc. seeks Hotline Specialists to staff our 24/7 hotline serving callers in need from Prince George’s County, the state of Maryland, and across the nation. Hotline Specialists serve those needing access to homeless shelters, information about health and human service agencies, support in times of emotional distress, or even help staying safe through thoughts of suicide through contracts with several government and non-profit agencies. CCSI’s hotline program provides a variety of services.

Hotline Specialists will receive 40 total hours of training related to active listening skills, suicide prevention practices, and the utilization of agency resources to match callers with needed information. Specialists are needed to be warm, compassionate, patient, calm in crisis situations, and open to continued growth and development. The position has the potential to be mostly performed remotely, as this is a hybrid position. Staff must reside in either the District of Columbia, Maryland or Virginia.

Candidates must be able to participate in and complete mandatory in-person orientation and training during the first 6 weeks of employment.

Available shifts

Full-time and Part-time positions
Weekdays and weekends
Multiple Shifts:
- Day (8am-4pm)
- Evening (4pm-12am)
- Overnight (12am-8am)

Qualifications

Successful completion of Initial Crisis Intervention Training.
Completes ASIST Training
Must listen and communicate well, be non-judgmental, have self-initiative and work well as a team member.
Successful use of Language Line and TTD services.
High School Diploma/GED
Must have a computer/laptop, high-speed internet and a quiet workspace

Responsibilities

Have the ability to work in a highly stressful environment that deals with callers in crisis.
Provide counseling, information and referrals to callers.
Assess each caller’s presenting problem, support systems, coping skills and level of emergency to determine appropriate intervention.
Thoroughly and accurately complete a statistics sheet on each call. Completes homeless forms, protective services forms, suicide forms, regular caller forms, etc. when required.
Maintains confidentiality of callers and agency.
Keeps updated by reading the communication log and other data available.
Completes clerical work as needed.
Communicate problems to supervisors when necessary.
Abides by all hotline policies and procedures, uses Language Line as needed, has good communication skills, shows empathy to all callers/clients
Attend in-services and meetings as scheduled
Does not leave the phones unattended under any circumstances (leaving work location).
Must be available to work holidays as needed and help maintain 24/7 shift coverage.
Hotline specialists are classified as essential personnel and are required to report for duty accordingly.
Acknowledges receipt of the Standards for Excellence: An Ethics and Accountability Code for the Nonprofit Sector
Performs other duties as requested from time to time that are not specifically listed but are consistent with the position and skills of the incumbent and necessary for the efficient and effective operation of CCSI.

Required Skills and Abilities:

Demonstrates maturity and empathy, consistently providing attentive, courteous, and informative service.
Demonstrates exceptionally strong written and verbal communication skills.
Excellent oral and written communication skills in English to convey information and ideas effectively.
Gives full attention to others, asks appropriate questions, and actively listens to ensure understanding.
Maintains a positive outlook, rebounds quickly from frustrations, and keeps a friendly demeanor in stressful situations.
Confidently works independently while effectively collaborating as part of a professional team.
Demonstrates a systematic approach to tasks and assignments.
Possesses strong analytical and problem-solving skills, identifying and addressing issues by following proper procedures.
Reliable and punctual, with a strong ability to adhere to schedules based on call center needs.
Consistently follows call center program policies and procedures.
Proficient in using technology, including telephones, computers (PC), laptops, software, and email.
Manages multiple tasks simultaneously, maintaining accuracy and composure in distracting and urgent situation.

Work Conditions

Holidays, Evening and weekend coverage required, depending on scheduled shifts.
Hours are flexible to meet program needs.
Potential exposure to highly emotional and stressful situations, potential exposure to aggressive encounters via telephone.

Benefits

Health & Vision Insurance (FT Status)
Dental Insurance (FT Status)
Life & Disability Insurance (FT Status)
401(k) Retirement Services
Employee Assistance Program
Flexible Spending Account
Holiday Premium Pay
Paid Time Off
Referral Program
Perks at Work

Equal Employment Opportunity

Community Crisis Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To learn more about Community Crisis Services Inc. and other exciting and fulfilling career opportunities, please visit us at: https://tinyurl.com/CCSIMD-Careers.

Apply Now

Refine Your Search

crisis hotline jobs in washington dc

Crisis Hotline Specialist (Part-Time & Full-Time)

National Sexual Assault Hotline (NSAH) Volunteer

Information & Referral Specialist (Part-Time & Full-Time)

Crisis Hotline Counselor (Afternoon/Evening)

Home Coordinator

CPS Practitioner II (Family Safety Practitioner II)

Residential Coordinator, PT, 1-11

Residential Coordinator, PT, 9-7

Fair Ridge - Residential Coordinator (Sat-Sun, 8am-4pm)

AHR 1 - Residential Coordinator (On-Call)

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for crisis hotline in washington dc

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected