Top 142 Crm administrator Jobs in Washington Dc

CRM, Administrator
Washington Nationals Baseball Club —Washington, DC
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Mid-level
Quick Apply
3d
Application Administrator, CRM
Gonzaga University —Washington, DC
- $80,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
2d
Cloud Support Administrator (Odoo)
Rumble —Washington, DC
- $65,000 - $95,000 a year
- Mid-level
- AWS
- Ability to sit for extended periods
Quick Apply
Salesforce Systems Administrator
Share Our Strength —Washington, DC
- $91,000 - $98,000 a year
- Full-time
- Hybrid work
- Children
- Organizational skills
- Senior level
- Paid jury duty
- Health insurance
Quick Apply
Program Administrator, Membership
American Society of Clinical Oncology —Alexandria, VA
- $69,700 - $84,500 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health savings account
- Paid holidays
Salesforce Business Analyst / Administrator
Alpha Omega Integration —Arlington, VA
- $107,000 - $145,000 a year
- Remote
- Mid-level
- 3 years
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
Unanet Administrator
Business Management Associates, Inc. —Arlington, VA
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- 3 years
Quick Apply
Call Center Genesys Administrator
ITCON Services —Vienna, VA
- Hybrid work
- Computer science
- Computer Science
- 5 years
Quick Apply
Senior Financial Systems Administrator, Enterprise Applications (Deltek)
Akima, LLC —Herndon, VA
- $120,000 - $140,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Billing & Customer Service Associate
The Cancer Letter —Washington, DC
- $60,000 a year
- Full-time
- Remote
- Google Workspace
- Mid-level
- Administrative experience
- Paid parental leave
- Dental insurance
Quick Apply
2d
Systems Administrator
Anduril Industries —Reston, VA
- $86,000 - $114,000 a year
- Email
- Azure
- AWS
- Computer networking
Quick Apply
4d
Mortgage Systems Administrator
Capital Bank —Rockville, MD
- $90,000 - $120,000 a year
- Full-time
- 3 years
- Finance
- Bachelor's degree
- Paid parental leave
- Paid holidays
Quick Apply
DATABASE & SYSTEMS MANAGER
NATIONAL DOWN SYNDROME SOCIETY —Washington, DC
- $55,000 - $65,000 a year
- Full-time
- Computer science
- Computer Science
- 3 years
1d
Manager, Learning Management Systems
ISTE+ASCD —Arlington, VA
- Full-time
- Google Workspace
- Mid-level
- Office
Director of Enrollment Analytics and CRM
American University —Washington, DC
- $123,984 - $150,000 a year
- Full-time
- Background check
- Computer Science
- System design
2d
Classified System Administrator (Active Clearance), Intelligence Systems
Anduril Industries —Reston, VA
- $146,000 - $194,000 a year
- Email
- Mid-level
- Computer networking
- Commercial
Quick Apply
CRM Campaign Manager
First American Home Warranty —Washington, DC
- $97,700 - $130,300 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Analysis skills
- Employee stock purchase plan
- Health insurance
Quick Apply
Senior Portfolio Administrator - Institutional Asset Management
PNC Financial Services Group —Washington, DC
- $63,000 - $105,000 a year
- Full-time
- Research
- Office
- Business development
- Wellness program
- Health savings account
Growth Strategy Administrator
Leisnoi Government Solutions, LLC —Washington, DC
- Full-time
- PMP
- Marketing
- 5 years
- Health insurance
- Paid time off
Research Data Manager
American Academy of Physician Associates Inc —Alexandria, VA
- Full-time
- Computer Science
- 3 years
- Master's degree
Quick Apply

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CRM, Administrator

Washington Nationals Baseball Club -
Washington, DC

Quick Apply

Job Details

3 days ago

Qualifications

Performance dashboard reports
Dashboard development
Data visualization software proficiency
System administration
Sales analytics & reporting tools
Dashboard creation support
SQL
Salesforce Cloud
Bachelor's degree
Continuous improvement
Managing projects
CRM system proficiency
Cross-functional collaboration
Sales automation technologies
Data warehouse
Cross-functional communication
Database software proficiency

Full Job Description

The CRM Administrator will help the Washington Nationals better understand, engage and grow its fan and customer base through effective use of CRM tools, data and analytics. This role is responsible for supporting and enhancing our CRM environment, while maintaining data accuracy and consistency across key business teams.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Summary:

Reporting to the Director, CRM, the CRM Administrator will partner closely with Ticketing, Corporate Partnerships, Marketing, Nationals Park Events and other business stakeholders. The ideal candidate is analytical, detail-oriented, proactive and comfortable working across both systems administration and business analytics responsibilities.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

CRM Administration & User Support

Serve as a primary business owner and day-to-day support resource for the CRM platform, including user access, troubleshooting and routine admin functions.
Build and maintain reports, dashboards, list views, flows, validation rules, fields, page layouts and other system components.
Support new user onboarding, training and documentation to promote CRM adoption and best practices.

Campaigns, Lead Management & Cross-Functional Support

Build and maintain targeted lead lists and campaign segments to support sales, service, marketing and partnership initiatives.
Support lead assignment, campaign execution and pipeline management processes within the CRM platform.
Assist with business processes related to products, opportunities, renewals and other sales-supporting workflows as needed.

Reporting, Analytics & Business Insights

Analyze CRM, ticketing, marketing and partnership data to identify trends, evaluate performance and provide insights to improve revenue generation.

Support campaign measurement and performance analysis, including assessment of lead generation efforts, segmentation effectiveness and rep productivity.
Translate technical findings into clear written and verbal recommendations for business stakeholders and leadership.

Gather user feedback, identify pain points and recommend improvements that strengthen business processes.

Participate in special projects and other duties as assigned.

Experience

Required

- Gameday: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employees will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.
- Office: Working conditions are normal for an office environment. Position may require occasional weekend and/or evening work.
- Ability to handle multiple tasks simultaneously in fast-paced environment.
- Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead.
- Strong verbal and written communication skills – ability to communicate with staff and prepare written reports.
- Proactive and accountable, with a sense of ownership and continuous improvement.
- Ability to collaborate effectively with both technical and non-technical stakeholders.
- Strong project management, organization and time-management skills.
- Experience creating dashboards and reports in Salesforce and/or Tableau.
- Working knowledge of SQL and familiarity with relational databases and data warehousing concepts.
- Proficiency in Microsoft Excel and strong analytical skills.
- Strong understanding of CRM concepts, best practices, and the importance of maintaining accurate, actionable customer and sales data.
2 year(s): • 2+ years of experience working with Salesforce or a comparable CRM platform in an administration, operations, analytics or business support capacity.
- Experience supporting CRM processes tied to sales, marketing, ticketing, customer engagement or revenue operations workflows.
- Uphold Core Values: Innovation, Integrity, and Teamwork. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.
- Must successfully clear a background check.
- Must be authorized to work in the United States.

Preferred

- Salesforce Administrator certification is a plus.

Education

Required

Bachelors or better in Statistics or related field

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

crm administrator jobs in washington dc

CRM, Administrator

Application Administrator, CRM

Cloud Support Administrator (Odoo)

Salesforce Systems Administrator

Program Administrator, Membership

Salesforce Business Analyst / Administrator

Unanet Administrator

Call Center Genesys Administrator

Senior Financial Systems Administrator, Enterprise Applications (Deltek)

Billing & Customer Service Associate

Systems Administrator

Mortgage Systems Administrator

DATABASE & SYSTEMS MANAGER

Manager, Learning Management Systems

Director of Enrollment Analytics and CRM

Classified System Administrator (Active Clearance), Intelligence Systems

CRM Campaign Manager

Senior Portfolio Administrator - Institutional Asset Management

Growth Strategy Administrator

Research Data Manager

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