Top 9825 Customer experience manager Jobs in Washington Dc

Fine Jewelry Boutique Manager
Lagos, Inc. —Chevy Chase, MD
- $35 an hour
- Weekends as needed
- Inventory management
- 5 years
- Bachelor's degree
Quick Apply
Manager, DevOps Engineering
Airlines Reporting Corporation —Arlington, VA
- $123,800 - $188,600 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Office
- Work from home
Mission Critical Project Manager - Data Center
RF Services —Herndon, VA
- $165,000 - $180,000 a year
- Full-time
- Background check
- Construction site
- Mid-level
- Health savings account
- Health insurance
Quick Apply
7d
IT Project Manager
Optimal Networks, LLC —Rockville, MD
- $125,000 - $140,000 a year
- Full-time
- Hybrid work
- Background check
- Azure
- PMP
- Health insurance
- Dental insurance
Quick Apply
Spicewalla Retail Manager
Spicewalla —Washington, DC
- $60,000 - $65,000 a year
- Weekends as needed
- Merchandising
- Restaurant management
- Mid-level
Quick Apply
Sr. Manager, Customer Care (Call Center)
WSSC Water —Laurel, MD
- $139,786 - $238,014 a year
- Full-time
- Writing skills
- Residential
- Presentation skills
12d
Maintenance Supervisor - The Oliver (Student Living) R0197455 The Oliver (DC) Washington, District of Columbia Full time
Greystar —Washington, DC
- $35 - $40 an hour
- Email
- Mid-level
- Team management
- Apartments
- Paid parental leave
- Paid holidays
9d
General Manager Food & Beverage - Laurel Park
Aramark —Laurel, MD
- $115,000 - $130,000 a year
- Sales
- Analysis skills
- Bachelor's degree
- Disability insurance
- Health insurance
Community Manager (LIHTC) - R Street
Franklin Group —Washington, DC
- $53,586 - $100,000 a year
- Sales
- Inventory management
- Office
- Referral program
Quick Apply
6d
Customer Support Manager
Kalibri Labs —Washington, DC
- $95,000 - $110,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
Center Manager
Edenbridge Health Llc —Washington, DC
- $100,000 - $110,000 a year
- Full-time
- Microsoft Outlook
- Current TB test
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Housing Choice Voucher Manager
Housing Opportunity Com —Silver Spring, MD
- $76,579 - $127,574 a year
- Full-time
- Writing skills
- Office
- Driver's License
Quick Apply
Customer Onboarding Manager
ID.me —McLean, VA
- $175,000 - $205,000 a year
- Full-time
- Google Workspace
- Customer service
- 5 years
Quick Apply
Customer Care Manager -- Service
Comcast Corporation —Laurel, MD
- $71,932.48 - $107,898.72 a year
- Full-time
- Residential
- Bachelor's degree
- Senior level
- Paid time off
13d
Area Manager
Placemakr —Washington, DC
- $150,000 - $160,000 a year
- Full-time
- 18 years or older
- Customer service
- 3 years
- Paid parental leave
- Health insurance
Quick Apply
Program Manager
U.S. Customs and Border Protection —Washington, DC
- $169,279 - $197,200 a year
- Online Application
- Remote
- Psychiatry
- English
- Office
- Paid holidays
- Health insurance
1d
District Manager
Ross Stores —Washington, DC
- $128,100 - $198,700 a year
- Hybrid work
- Merchandising
- Office
- High school diploma or GED
Customer Service Account Manager
Eaton —Beltsville, MD
- $79,000 - $116,000 a year
- Hybrid work
- Background check
- Computer literacy
- Mid-level
- Retirement plan
Client Manager
Allied Universal —Washington, DC
- $90 an hour
- Full-time
- Military
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
10d
Contract Manager
Accenture Federal Services —Arlington, VA
- $95,700 - $211,700 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- US work authorization

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customer experience manager jobs near washington dc

Fine Jewelry Boutique Manager

Lagos, Inc.
Chevy Chase, MD

Quick Apply

Job Details

Full-time
$35 an hour

Qualifications

Retail industry sales team management experience
Customer relationship building
Client rapport building
Employee relationship building
Sales team management
Team development
Sales coaching
Business operations
Sales leadership

Full Job Description

About Us

Since 1977, LAGOS has been a pioneer in fine jewelry, combining precious materials and expert craftsmanship to offer modern, iconic styles for women and men. Founded by master jeweler, Steven Lagos, the brand’s signature Caviar collections offer bold, unique styles that encourage personal expression. Today, Steven’s daughter. Kate Lagos serves as Associate Designer and Brand Stylist, continuing the tradition of excellence and creativity that defines the brand’s iconic Caviar collections.

Role Purpose

The Boutique Manager is responsible for leading the day-to-day operations, sales performance, and client experience of a LAGOS retail boutique. The role develops high-performing teams, ensures operational excellence, and delivers a luxury customer experience that supports sales growth and brand standards.

This is a full-time Boutique Manager position at our LAGOS boutique in Bloomingdales in Chevy Chase, MD. The ideal candidate will be available to work a flexible retail schedule, including evenings, weekends, and holidays. This position offers an hourly rate, plus commission and a monthly performance-based bonus opportunity.

Key Responsibilities

Lead boutique sales, operations, and client experience.
Develop and coach boutique team members to achieve performance goals.
Drive sales productivity, customer engagement, and loyalty.
Ensure execution of brand, service, and operational standards.
Manage staffing, scheduling, inventory, and store resources.
Monitor boutique performance and implement improvement initiatives.
Build relationships with clients and the local community.
Foster a culture of accountability, teamwork, and service excellence.

Key Accountabilities

Sales and productivity performance
Client experience and customer satisfaction
Team leadership and development
Store operations and execution
Brand standards and presentation
Inventory management and loss prevention
Employee engagement and retention

Success Measures

Sales and profitability performance
Client satisfaction and loyalty
Boutique productivity and conversion
Team engagement and development
Brand and service standard execution
Inventory accuracy and operational compliance
Clienteling and repeat business growth
Leadership bench strength and succession readiness

Critical Skills

Client Experience
Sales Leadership
Coaching
Talent Development
Retail Operations
Relationship Building

Qualifications

Bachelor's degree preferred
5+ years related experience

Core Competencies

To thrive and grow with our company, you must possess and continue to develop the following competencies:

Customer Focus: Ensuring that the internal and external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers’ needs; promoting and operationalizing customer service as a value.

Driving for Results: Setting high goals for personal and group accomplishment; using measurement methods to monitor progress towards goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.

Building Trusting Relationships: Using appropriate interpersonal styles to establish relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.

Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make change successful.

Growth Orientation: Harnessing technical expertise, continuous learning, and commitment to improvement to optimize processes, address challenges, and achieve impactful results.

Equal Employment Opportunities

LAGOS is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin, or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

Other Duties

Please note this job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Core Competencies

To thrive and grow with our company, you must possess and continue to develop the following competencies:

Customer Focus: Ensuring that the internal and external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers’ needs; promoting and operationalizing customer service as a value.
Driving for Results: Setting high goals for personal and group accomplishment; using measurement methods to monitor progress towards goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.
Building Trusting Relationships: Using appropriate interpersonal styles to establish relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.
Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make change successful.
Growth Orientation: Harnessing technical expertise, continuous learning, and commitment to improvement to optimize processes, address challenges, and achieve impactful results.

Equal Employment Opportunities

Other Duties

The pay range for this role is:
35 - 35 USD per hour(Chevy Chase Bloomingdales )

Pay: $35.00 per hour

Quick Apply

Refine Your Search

customer experience manager jobs in washington dc

Fine Jewelry Boutique Manager

Manager, DevOps Engineering

Mission Critical Project Manager - Data Center

IT Project Manager

Spicewalla Retail Manager

Sr. Manager, Customer Care (Call Center)

Maintenance Supervisor - The Oliver (Student Living) R0197455 The Oliver (DC) Washington, District of Columbia Full time

General Manager Food & Beverage - Laurel Park

Community Manager (LIHTC) - R Street

Customer Support Manager

Center Manager

Housing Choice Voucher Manager

Customer Onboarding Manager

Customer Care Manager -- Service

Area Manager

Program Manager

District Manager

Customer Service Account Manager

Client Manager

Contract Manager

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