Top 3330 Customer service supervisor Jobs in Washington Dc

Supervisor (Monday-Friday 2:30pm-11:00pm)
Chimes International LTD —Washington, DC
- $24.73 an hour
- Online Application
- CPR Certification
- Clean driving record
- High school
- 403(b) matching
- AD&D insurance
Direct Support Program Supervisor
Sevita —Laurel, MD
- Full-time
- 18 years or older
- Management
- Mid-level
- Paid holidays
- Paid time off
Direct Support Program Supervisor
Sevita —Kettering, MD
- Overtime
- 18 years or older
- Computer literacy
- Mid-level
- Flexible schedule
Customer Care Service Support Coord
Johnson Controls —Capitol Heights, MD
- $29.80 - $38.00 an hour
- Full-time
- Microsoft Excel
- 5 years
- Mid-level
- Paid training
- Wellness program
Healthcare Customer Service Team Lead (Remote)
Patient Accounting Service Center, LLC —Washington, DC
- $20 - $21 an hour
- Full-time
- Remote
- Bilingual
- HIPAA
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Call Center Customer Service Manager
Transdev —New Carrollton, MD
- $75,000 - $90,000 a year
- Full-time
- Background check
- 7 years
- Microsoft Outlook
- Paid holidays
- Disability insurance
5d
Customer Support Manager
Kalibri Labs —Washington, DC
- $95,000 - $110,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Supervisor
Hilton Washington DC Nat'l Mall Wharf —Washington, DC
- $32.73 an hour
- Bar
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Entry-Level Customer Service Assistant
Impactia Corp —Washington, DC
- $18 - $28 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Paid training
- Wellness program
Quick Apply
Customer Service Representative
CryptoGex —Washington, DC
- $18.50 - $28.50 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
10d
Customer Service Specialist
Amentum —McLean, VA
- $34.12 an hour
- 8 hour shift
- Computer literacy
- Writing skills
- Research
- Employee stock purchase plan
- Paid holidays
2d
Customer Service Advocate II (In-Office)
CareFirst BlueCross BlueShield —Washington, DC
- $39,240 - $71,940 a year
- Full-time
- Research
- Mid-level
- 3 years
- 401(k)
Supervisor Call Center
MedStar Health —Washington, DC
- $49,192 - $87,422 a year
- Weekends as needed
- Mid-level
- Databases
- High school diploma or GED
Operations Supervisor
Hyatt Place Washington DC Georgetown —Washington, DC
- From $25.80 an hour
- Weekends as needed
- Mid-level
- Hotel
- Recruiting
- Wellness program
- Commuter assistance
8d
Intake and Case Initiation Supervisor
ICF —Fairfax, VA
- $74,090 - $125,954 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
5d
Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
- $23 an hour
- Night shift
- Writing skills
- Administrative experience
- High school diploma or GED
Quick Apply
Contact Center Supervisor
La Clinica Del Pueblo Inc —Hyattsville, MD
- $28.00 - $31.74 an hour
- Full-time
- Microsoft Excel
- HIPAA
- Mid-level
Quick Apply
Guest Services Supervisor
MedStar Health —Washington, DC
- $28.76 - $48.96 an hour
- Full-time
- 5 years
- Computer literacy
- English
Customer Service Manager (Client Experience)
National Board for Certification in Occupational Therapy, Inc —Gaithersburg, MD
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- High school diploma or GED
- Ability to lift 50 pounds
- Quality control
- Profit sharing
- Disability insurance
Quick Apply
Customer Service Supervisor
Wawa, Inc. —Hyattsville, MD
- $22.50 - $30.50 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health insurance
2d

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Supervisor (Monday-Friday 2:30pm-11:00pm)

Chimes International LTD -
Washington, DC

Apply Now

Job Details

$24.73 an hour

Benefits

403(b) matching
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Paid time off
403(b)
Life insurance
Referral program

Qualifications

Customer communication
Managing commercial facilities cleaning teams
Staff supervision
Floor cleaning chemicals
High school diploma or GED
Driver's License
Van driving

Full Job Description

Set Pay Rate: $24.73

Shift time: 2:30pm - 11:00 pm (Monday - Friday)

Job Summary:
Responsible for ensuring that Custodians and Lead Workers perform cleaning and building services according to contract specifications and company directives. Supervise cleaning and floor care services operations and logistics; interact as a company representative between crew leaders and customers; ensure contract tasks are completed to standards; enforce quality plans and practices within the operational teams. Position requires strong leadership, management, and interpersonal skills with clear compassion and respect for employees and persons with disabilities.

Essential Functions:

Complies with all Agency policies and procedures and follows contract specifications
Keeps up with contract changes, modifications, and provisions
Reads, writes, and speaks (communicate and relate information) English
Oversees all aspects of cleaning of assigned areas
Trains employees in proper cleaning procedures
Acts as mentor to newly hired custodians
Assigns general cleaning, maintenance, and floor care service duties
Ensures all work is performed to contract specifications or company directives
Promptly answer/respond to all calls or messages from APM, PM or representatives
Ensures all work follows Chimes DC Quality Control Program and OSHA guidelines
Inspects scheduled work, keeps daily log of cleaning discrepancies and make corrections
Signs inspection reports and other correspondence on behalf of Chimes DC
Ensures completion of special cleaning requests as assigned by Managers
Ensures assigned custodial workers and lead workers follow work & time schedules
Maintains daily time and attendance records for assigned staff
Verifies acceptability of leave requests and return to work documentation
Ensures compliance with dress code and personal hygiene standards for self and staff
Implements safety policies and procedures
Ensures compliance with safety and security procedures for self and staff
Assists in keeping and accounting for SDS book current and chemical list updated
Reports malfunctioning fixtures and necessary building repairs
Completes time studies and appraisals according to established guidelines (not all sites)
Evaluates, disciplines, supervises, and provides feedback to assigned staff
Account and order supply inventories and supplies orders with approval of APM/PM/CA
Ensures accountability, care and maintenance of property, chemicals and equipment
Passes and complies with CPR/First Aid training and OSHA training
Attends meetings and training programs and relates information to employees
Attends work regularly and remains on site for scheduled shift
Passes and complies with all building and security requirements and procedures

Secondary Functions:

Assists with completion of new hire paperwork
Acts as APM in absence of the APM if required
Works with outside agency staff and job coaches to aid Chimes employees
Ensures customer satisfaction/communication according to the statement of work
Performs other duties, tasks, and special projects as required

Duties, responsibilities, and tasks may change at any time with or without notice

Other requirements:

Valid driver’s license from state of residence and ability to drive, if applicable for site
License must have been valid for at least 3 years
Acceptable driving record as determined by Agency’s insurance carrier and by Chimes DC policies and procedures
If driving 15 passenger van, must be at least 25 years old

Essential Personnel:

This position is designated as essential. This means that when the facility is faced with an institutional emergency, employees in this position may be required to remain at their work location or to report to work to protect, recover, and continue operations at the facility.

Education:

High School diploma or equivalent preferred
Valid CPR/FR certification preferred
Knowledge of regulatory standards

Experience:

Two (2) years of supervisory experience within the past four (4) years in directing cleaning type operations for buildings of the approximate size of the building(s) to be cleaned under this contract
Demonstrated ability and knowledge of building service management relevant equipment, chemicals, and their application

Why You’ll Love Working Here:

Medical insurance plans starting at just $6.90/month — one of the lowest employee rates you’ll find
Employer-paid Life Insurance + AD&D
Employer-provided Long-Term Disability coverage for financial protection
403(b) retirement plan with employer match
10 paid holidays + generous PTO
Tickets at Work
Employee referral bonuses and recognition programs
Clear pathways for growth and advancement

Ready to Make Your Impact?

✨ Join a team where your work truly matters—every single day.
Apply today: https://chimes.org/Careers (https://chimes.org/Careers)

Follow Us: Facebook (https://www.facebook.com/ChimesInternational) | Instagram (https://www.instagram.com/ChimesInc) | LinkedIn (https://www.linkedin.com/company/chimes-inc./)

#cdc202

Education

Required

High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

customer service supervisor jobs in washington dc

Supervisor (Monday-Friday 2:30pm-11:00pm)

Direct Support Program Supervisor

Direct Support Program Supervisor

Customer Care Service Support Coord

Healthcare Customer Service Team Lead (Remote)

Call Center Customer Service Manager

Customer Support Manager

Front Desk Supervisor

Entry-Level Customer Service Assistant

Customer Service Representative

Customer Service Specialist

Customer Service Advocate II (In-Office)

Supervisor Call Center

Operations Supervisor

Intake and Case Initiation Supervisor

Call Center Operator - All Shifts

Contact Center Supervisor

Guest Services Supervisor

Customer Service Manager (Client Experience)

Customer Service Supervisor

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