Top 2976 Customer solutions specialist Jobs in Washington Dc

Records Management Specialist II
Ardent Eagle Solutions —Washington, DC
- $70,000 - $95,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Customer Solutions Specialist (Second Shift)
AWeber —Washington, DC
- Weekends as needed
- Remote
- Mid-level
- Paid holidays
- Disability insurance
Customer Support Specialist
Nevly Holdings Corp. —Washington, DC
- $60,000 - $85,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Training & development
- Paid parental leave
- Health insurance
Specialist: Seasonal, Part-time
Apple —Washington, DC
- $23.00 - $30.59 an hour
- Part-time
- Entry level
- Employee stock purchase plan
- Health insurance
Customer Support Specialist, HRIS
Rippling —Washington, DC
- $22.19 - $23.49 an hour
- Full-time
- Remote
- Mid-level
- Associate's degree
- Communication skills
- Health insurance
- Dental insurance
5d
IT Specialist (Customer Support)
Office of Inspector General —Washington, DC
- $65,285 - $84,167 a year
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
4d
Service Desk Analyst
Highrise Consulting Inc —Bethesda, MD
- $24 - $28 an hour
- Full-time
- Remote
- Research
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Administrative Support Specialist
Electrosoft Services Inc —Washington, DC
- $70,000 - $80,000 a year
- Microsoft Excel
- Mid-level
- SharePoint
Records Management Specialist
Ardent Eagle Solutions —Washington, DC
- $65,000 - $110,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
11d
Customer Support Specialist, Pay Run Management
Rippling —Washington, DC
- $22.19 - $23.49 an hour
- Full-time
- Remote
- Mid-level
- Office
- Bachelor's degree
Community Specialist, Channel Retail
Apple —Washington, DC
- $23.00 - $30.59 an hour
- Overtime
- Merchandising
- 1 year
- Reliable transportation
- Employee stock purchase plan
- Health insurance
Customer Success Specialist
Zoomph —Reston, VA
- $60,000 - $65,000 a year
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- Analysis skills
Quick Apply
Client Relationship Specialist - Merrifield, VA
Charles Schwab —West Falls Church, VA
- $29.38 - $42.07 an hour
- Office
- 1 year
- Communication skills
- Paid parental leave
- Employee stock purchase plan
1d
Help Desk Specialist
Indigo IT —Washington, DC
- $60,000 - $70,000 a year
- Monday to Friday
- Mid-level
- Office
- 3 years
- Paid holidays
- Health insurance
Quick Apply
11d
Deskside Support Specialist
WilmerHale —Washington, DC
- $73,120 - $91,400 a year
- Full-time
- Research
- Mid-level
- 3 years
- Profit sharing
- Paid holidays
Customer Support Specialist, Compliance
Rippling —Washington, DC
- $22.19 - $23.49 an hour
- Full-time
- Remote
- HIPAA
- English
- Mid-level
- Dental insurance
Registrar Assistant and Customer Support Specialist
Georgetown University —Washington, DC
- $47,586.00 - $87,558.13 a year
- Full-time
- Mid-level
- Office
- University
- Disability insurance
- Health insurance
8d
Product Support Specialist
Authorium —Washington, DC
- $78,000 - $90,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Software development
- 401(k)
- Paid time off
Quick Apply
Customer Service and Print Specialist
The UPS Store #5801 —Washington, DC
- $18.50 - $22.00 an hour
- Full-time
- Math
- Communication skills
- Entry level
- Paid training
- Employee discount
Quick Apply
Customer Support Specialist (Remote)
Neumo Holdings LLC —Centreville, VA
- Full-time
- Remote
- CPA
- Computer Science
- Mid-level
Quick Apply

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Records Management Specialist II

Ardent Eagle Solutions -
Washington, DC

Apply Now

Job Details

Full-time
$70,000 - $95,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Government records management

Full Job Description

Clearance: Public Trust Overview:

The mission of the NIGC is to (1) promote tribal economic development, self-sufficiency, and strong tribal governments; (2) maintain the integrity of the Indian gaming industry; and (3) ensure that Tribes are the primary beneficiaries of their gaming activities.

Background:

The National Indian Gaming Commission was created by Congress through the Indian Gaming Regulatory Act of 1988 (P.L. 100-497). The Indian Gaming Regulatory Act (IGRA) established the NIGC as an independent federal agency within the Department of the Interior (DOI). IGRA was enacted with the express purpose to support and promote tribal economic development, self sufficiency, and strong tribal governments through the operation of gaming on Indian Lands. IGRA provides a legal framework structured to safeguard tribes as the primary beneficiaries of their gaming operations, shield Indian gaming from corrupting influences, and ensure that the games offered are fair and honest. IGRA created the NIGC to protect tribal gaming as a means of generating revenue for tribal governance and tribal communities.

Responsibilities:

Perform records management activities according to Federal government privacy and legal requirements.
Assist in the development of analyses and reports associated with the Freedom of Information Act (FOIA) and the Privacy Act (PA) processes.
Manage the flow of FOIA and PA correspondence or requests and establish processes to provide prompt responses to requestors in accordance with FOIA policies, procedures, and guidelines.
Perform technical tasks involved in maintaining Salesforce Customer Relationship Management (CRM) system.
Participate in the development of information management policies and governance of supporting applications on Microsoft 365 and Salesforce platforms.
Manage SharePoint sites content and permissions.
Create and execute PowerShell scripts to produce reports and perform records management tasks.
Compile data for reports, transcribe reports, and maintain indexes.
Ensure that all work products are proofread and free of errors, omissions, and inconsistencies.

Qualifications:

A minimum of three (3) years of continuous, progressively responsible experience supporting records management, FOIA/Privacy Act (PA) processing, or a closely related information management function within a federal or enterprise environment.

Ability to Obtain a Public Trust:

This position requires the ability to obtain and maintain a U.S. Government Public Trust clearance. Candidates must be eligible to complete all required background investigation steps and meet applicable federal security requirements as a condition of employment.

Education:

A Bachelor’s degree in Information Management, Public Administration, Business Administration, or a related field is preferred; however, equivalent combinations of education, certifications, and relevant professional experience will be considered.

Location and Work Hours:

Work shall be performed primarily onsite at the NIGC Headquarters located at 550 12th
Street SW, Washington, DC 20024. Limited remote work may be authorized at the discretion of the designated Federal Task Manager.

The standard work schedule shall be Monday through Friday, 8:00 AM to 5:00 PM.

Compensation:

Salary Range: $70,000 – $95,000

This range represents a good faith estimate based on current market conditions, internal compensation structures, and the expected scope of work. This position is contingent upon contract award.

Final compensation will be determined based on contract funding, labor category alignment, and candidate qualifications, including experience, technical expertise, and geographic considerations. As part of our recruitment process, we continuously evaluate market conditions and candidate availability to ensure competitive and equitable compensation.

Benefits and EEO:

At Ardent Eagle Solutions, we offer a comprehensive benefits package to our employees and their families:

Medical/Dental/Vision Coverage
Matching 401(k) Plan
Continuing Education Assistance
Paid Time Off

This job description is intended to describe the general scope of work and level of work that is needed to perform while on task with Ardent Eagle Solutions. Other duties may be assigned. Selected candidates may undergo a government security investigation and must fulfill eligibility criteria for accessing classified information. US citizenship may be a prerequisite for certain roles.

Ardent Eagle Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to disability or protected veteran status.

Apply Now

Refine Your Search

customer solutions specialist jobs in washington dc

Records Management Specialist II

Customer Solutions Specialist (Second Shift)

Customer Support Specialist

Specialist: Seasonal, Part-time

Customer Support Specialist, HRIS

IT Specialist (Customer Support)

Service Desk Analyst

Administrative Support Specialist

Records Management Specialist

Customer Support Specialist, Pay Run Management

Community Specialist, Channel Retail

Customer Success Specialist

Client Relationship Specialist - Merrifield, VA

Help Desk Specialist

Deskside Support Specialist

Customer Support Specialist, Compliance

Registrar Assistant and Customer Support Specialist

Product Support Specialist

Customer Service and Print Specialist

Customer Support Specialist (Remote)

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