Top 137 Customer success manager Jobs in Washington Dc

Sr Customer Success Manager - Veza
ServiceNow —Washington, DC
- $102,300 - $179,000 a year
- Online Application
- Remote
- 7 years
- Residential
- Fair chance
- Employee stock purchase plan
- Health insurance
Quick Apply
Customer Success Manager
3E —Bethesda, MD
- $74,000 - $84,000 a year
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
3d
Client Success Manager
Trivium —Washington, DC
- $70,000 - $120,000 a year
- Full-time
- Remote
- Mentoring
- Senior level
- Paid time off
Quick Apply
Associate Customer Success Manager, Scale
Expel —Herndon, VA
- $73,500 - $106,600 a year
- Remote
- Mid-level
- US work authorization
- Leadership
- Parental leave
Quick Apply
3d
Senior Customer Success Manager - Moveworks (Federal)
ServiceNow —Washington, DC
- $113,700 - $177,650 a year
- Online Application
- Remote
- Residential
- Bachelor's degree
- Travel
- Employee stock purchase plan
- Health insurance
Quick Apply
Senior Customer Success Manager
MongoDB —Washington, DC
- $97,000 - $190,000 a year
- Remote
- Computer science
- Computer Science
- Bachelor's degree
- Parental leave
12d
Customer Success Manager
SimpliGov LLC —Washington, DC
- From $100,000 a year
- Full-time
- Remote
- 5 years
- Continuous improvement
- Product management
- Paid holidays
- Disability insurance
Quick Apply
Customer Success Operations Manager
ProctorU Inc. —McLean, VA
- Full-time
- Remote
- Google Workspace
- 5 years
- Senior level
- Dental insurance
- Vision insurance
Quick Apply
Customer Success Manager
LMI —Washington, DC
- Full-time
- 3 years
- Project management
- Product management
2d
Customer Success Manager- NOA Higher Ed. West Coast (USA Remote)
Turnitin, LLC —Washington, DC
- $77,700 - $129,500 a year
- Full-time
- Remote
- 5 years
- Senior level
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
8d
Enterprise Customer Success Manager
MariaDB plc —Washington, DC
- $70,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Xperience Manager
Iron Bow Technologies —Herndon, VA
- $120,000 - $140,000 a year
- Remote
- 5 years
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
Signature Customer Success Account Manager- Bowie, MD
UPS —Laurel, MD
- $64,680 - $113,220 a year
- Full-time
- Mid-level
- US work authorization
- Organizational skills
- Health savings account
- AD&D insurance
Customer Success Manager, Sales Products
Choice Hotels —North Bethesda, MD
- $100,000 - $117,316 a year
- Full-time
- Marketing
- 3 years
- Bachelor's degree
- Paid jury duty
- Paid holidays
Customer Success Manager
Everfox —Herndon, VA
- $93,400 - $127,900 a year
- Email
- Hybrid work
- Computer Science
- Writing skills
- Windows
- Paid time off
- 401(k) matching
12d
Customer Success Manager
Enhesa —Washington, DC
- $80,000 - $90,000 a year
- Marketing
- Mid-level
- 3 years
Customer Success Manager II
Diligent Corporation —Washington, DC
- $75,040 - $93,800 a year
- Hybrid work
- 5 years
- Office
- Continuous improvement
- Health insurance
Quick Apply
Customer Success Manager (Remote)
Sorcero —Washington, DC
- $110,000 - $125,000 a year
- Remote
- Marketing
- 3 years
- Analysis skills
- Paid parental leave
- Health insurance
US Customer Success Manager
Famly —Arlington, VA
- $67,000 - $73,000 a year
- Full-time
- Mid-level
- Office
- Children
- Paid parental leave
- Health insurance
Quick Apply
4d
Customer Success Manager
IOTAP Inc. —Reston, VA
- Full-time
- Remote
- Mid-level
- Analysis skills
- Project management
Quick Apply

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Sr Customer Success Manager - Veza

ServiceNow -
Washington, DC

Quick Apply

Job Details

Full-time
$102,300 - $179,000 a year

Benefits

Employee stock purchase plan
Health insurance
Flexible spending account
Family leave
401(k) matching

Qualifications

AI use case identification
ServiceNow

Full Job Description

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

What you get to do in this role:

The role of the Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.

You will oversee the engagement and outcomes for customers in your portfolio
Ensure customers are technically healthy and on the most recent version of our product
Leverage existing Success Plays to assist customers, but also assist new Success Plays
Work with customers to create new use case/success stories
Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses
Guide other ServiceNow teams to address customer issues
Oversee projects identified by leaders
Ensure any escalated clients are resolved quickly, using resources from across the company ecosystem

Qualifications

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Minimum 7 years of related work experience; OR equivalent work experience
Creativity with comfort running projects independently
Improve complex issues through analysis and resolution
Succeed in working collaboratively
ServiceNow certifications

FD21

For positions in this location, we offer a base pay of $102,300 - $179,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Quick Apply

Refine Your Search

customer success manager jobs in washington dc

Sr Customer Success Manager - Veza

Customer Success Manager

Client Success Manager

Associate Customer Success Manager, Scale

Senior Customer Success Manager - Moveworks (Federal)

Senior Customer Success Manager

Customer Success Manager

Customer Success Operations Manager

Customer Success Manager

Customer Success Manager- NOA Higher Ed. West Coast (USA Remote)

Enterprise Customer Success Manager

Customer Xperience Manager

Signature Customer Success Account Manager- Bowie, MD

Customer Success Manager, Sales Products

Customer Success Manager

Customer Success Manager

Customer Success Manager II

Customer Success Manager (Remote)

US Customer Success Manager

Customer Success Manager

I want to receive the latest job alert for customer success manager in washington dc

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