Top 72 Hotel front desk manager Jobs in Washington Dc

Front Office Manager
Kimpton Hotels & Restaurants —Washington, DC
- $76,000 - $81,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Bachelor's degree
- Health insurance
- Dental insurance
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Front of the House Manager
Marriott International, Inc —Washington, DC
- $79,000 - $99,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Lobby Host (Front Desk Agent) - Arlo Hotels
Arlo DC —Washington, DC
- $23 an hour
- Full-time
- Inventory management
- Hotel
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Assistant Front Office Manager/LINE DC
The LINE, The Ned (US) & Saguaro Hotels —Washington, DC
- $57,000 - $60,000 a year
- Full-time
- Inventory management
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
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Guest Service/Front Desk Agent - Hotel Washington
Schulte Boutique + Lifestyle —Washington, DC
- $22.69 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
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13d
Guest Relations Manager
Marriott International, Inc —Washington, DC
- $68,000 - $86,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
- On-the-job training
Assistant Front Office Manager
Sonesta —Washington, DC
- $30.00 - $32.50 an hour
- Full-time
- Mid-level
- Resort
- Paid parental leave
- Health savings account
Front Office Rooms Manager - Waldorf Astoria Washington D.C
Hilton —Washington, DC
- $75,000 a year
- Full-time
- Mid-level
- Hotel
- Conflict management
- Paid parental leave
- Employee stock purchase plan
Assistant Front Office Manager
Courtyard/Residence Inn Washington Downtown —Washington, DC
- $58,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Residential
- Health insurance
- Dental insurance
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Front Office Manager
The Westin Arlington —Arlington, VA
- $75,000 a year
- Full-time
- Mid-level
- Organizational skills
- In-person
- Health insurance
- Dental insurance
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11d
Director of Front Office
Marriott International, Inc —National Harbor, MD
- $119,000 - $154,000 a year
- Full-time
- Hotel
- High school diploma or GED
- Mentoring
Assistant Front Desk Manager
Marriott International, Inc —Vienna, VA
- $28.35 - $31.25 an hour
- Full-time
- No experience needed
- Mid-level
- Hotel
Rooms Operations Manager
Marriott International, Inc —Washington, DC
- $66,000 - $80,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Front Office Supervisor
Hyatt Place Washington DC NoMa —Washington, DC
- $24 - $25 an hour
- Full-time
- Mid-level
- Hotel
- Mentoring
- Wellness program
- Commuter assistance
3d
Front Office Manager - Embassy Suites by Hilton Alexandria Old Town
Hilton —Alexandria, VA
- $65,000 - $72,000 a year
- Full-time
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
Front Office Supervisor
Hilton Garden Inn Washington DC Downtown —Washington, DC
- $22 - $24 an hour
- Full-time
- Mid-level
- Hotel
- Mentoring
- Wellness program
- Commuter assistance
Guest Service Agent
The Watergate Hotel —Washington, DC
- $25 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Bachelor's degree
Quick Apply
8d
Front Office Manager - Hilton Arlington National Landing
Hilton —Arlington, VA
- $67,000 - $70,000 a year
- Full-time
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
Front Desk/Guest Services Coordinator - The Poppy Georgetown
TBC Hotels —Washington, DC
- Weekends as needed
- ServSafe
- Hotel
- High school diploma or GED
Quick Apply
8d
Guest Service Agent
Courtyard DC Navy Yard —Washington, DC
- $20 - $21 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance

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Front Office Manager

Kimpton Hotels & Restaurants -
Washington, DC

Quick Apply

Job Details

$76,000 - $81,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Team leadership

Full Job Description

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

Lead all Front Office operations, set and maintain a high level of guest service. Provide support, mentorship, and coaching to the team.

Some of your responsibilities include:

Delete or add transactions that will assist in balancing revenues.
Review Front Desk logbook for any information or incidents, communicate with desk agents to gather pertinent information, review all arrivals noting any special requests, assess whether any guest relocation is necessary.
Assist guests with services and requests, follow established key control policy, be knowledgeable of fire and emergency procedures.
Inspect all VIP arrival rooms.
Attend monthly Wine Hour according to the schedule.
Run and attend departmental training classes and seminars as needed.
Supervise all duties performed by the Front Office team.
Coach, and counsel employees when necessary, using the correct documentation and techniques.
Make sure all employees are posted at their stations on time, and that they complete their essential duties before their departure.
Schedule for all areas of operation in a timely manner. Assist with all sick calls or tardiness by finding coverage, report to work and stay until coverage can be found (including night audit shifts).
Meet or exceed levels of service required by the Mystery Shopper Survey, as well as the "guest comment card" return ratios.
Meet or come in under payroll and expense budgets.
Accountable for the "guest ledger" and its daily maintenance.
Ensure that all employees follow cash and credit handling procedures.

What You Bring:

2 years of management experience in hospitality or similar industry.
Bachelor's degree is preferred.
Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of integrity.
Ability to read, write, and verbally communicate effectively and professionally.
Experience with Opera and Microsoft Office Suite is preferred.
Flexible schedule, able to work evenings, weekends, and holidays when needed.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

INDSJ

Be Yourself. Lead Yourself. Make it Count.

Compensation: $76,000 to $81,000 is the salary range for this role. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
Additional Details : * The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. * No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

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Refine Your Search

hotel front desk manager jobs in washington dc

Front Office Manager

Front of the House Manager

Lobby Host (Front Desk Agent) - Arlo Hotels

Assistant Front Office Manager/LINE DC

Guest Service/Front Desk Agent - Hotel Washington

Guest Relations Manager

Assistant Front Office Manager

Front Office Rooms Manager - Waldorf Astoria Washington D.C

Assistant Front Office Manager

Front Office Manager

Director of Front Office

Assistant Front Desk Manager

Rooms Operations Manager

Front Office Supervisor

Front Office Manager - Embassy Suites by Hilton Alexandria Old Town

Front Office Supervisor

Guest Service Agent

Front Office Manager - Hilton Arlington National Landing

Front Desk/Guest Services Coordinator - The Poppy Georgetown

Guest Service Agent

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