Top 93 It operations manager Jobs in Washington Dc

Operations Manager - TS/SCI with Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $128,039 - $173,229 a year
- 5 years
- Engineering
- Databases
- Paid time off
- 401(k) matching
Project Manager (Requirements & IT Operations)
Leidos —Alexandria, VA
- $107,900 - $195,050 a year
- Full-time
- 6 years
- Master's degree
- Analysis skills
IT Operations Manager
America's Health Insurance Plans —Washington, DC
- Full-time
- Computer science
- 7 years
- Computer Science
- Health insurance
Quick Apply
IT Operations Manager
Atlas Management Services LLC —Arlington, VA
- Full-time
- Mid-level
- Organizational skills
Quick Apply
Systems Operations Manager
Howard University Hospital —Washington, DC
- $161,000 - $175,000 a year
- Full-time
- Computer Science
- HIPAA
- Windows
- Retirement plan
Quick Apply
IT Operations Manager
Akima, LLC —Alexandria, VA
- $125,000 - $165,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Research
- Health insurance
- Dental insurance
7d
Manager, Budget System Operations
Office of The Chief Financial Officer —Washington, DC
- $148,171 - $190,822 a year
- Full-time
- ERP systems
- Office
- Residential
1d
IT Service Desk Operations Program Manager
NTT Ltd —Alexandria, VA
- $97,391 - $162,319 a year
- 8 years
- Bachelor's degree
- Senior level
- Health savings account
- AD&D insurance
3d
Systems & IT Operations Manager
Sunstone Therapies —Rockville, MD
- $110,000 - $125,000 a year
- Full-time
- Hybrid work
- Google Workspace
- 5 years
- HIPAA
- Health insurance
- Dental insurance
Enterprise Operations Center (EOC) Manager
Peraton —Washington, DC
- $176,000 - $282,000 a year
- Microsoft Outlook
- Computer Science
- Inventory management
- Health savings account
- Paid holidays
Senior Manager, Technology Operations & Infrastructure
CGC —Washington, DC
- $151,510 - $169,122 a year
- 7 years
- Inventory management
- Office
- 401(k)
Quick Apply
Operations Manager (Contingency Hire)
KBR —Washington, DC
- $80,040 - $119,945 a year
- Full-time
- High school diploma or GED
- Mentoring
- In-person
- AD&D insurance
- Health insurance
1d
Escalations Manager, Global Response Operations
Meta —Washington, DC
- $122,000 - $180,000 a year
- On call
- Analysis skills
- Mentoring
- Fair chance
17h
IT Category Manager, Operations Support
Patient-Centered Outcomes Research Institute (PCORI) —Washington, DC
- $115,000 - $130,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
2d
Lead Enterprise Operations Manager
General Dynamics Information Technology —Bethesda, MD
- $107,744 - $139,035 a year
- Hybrid work
- Azure
- Computer Science
- 5 years
- Paid holidays
- 401(k) matching
13d
Information Technology Operations Supervisor
Office of the Chief Financial Officer (OCFO) —Washington, DC
- $126,178 - $162,566 a year
- Full-time
- Hybrid work
- Office
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
1d
Enterprise Operations Manager
ActioNet —Washington, DC
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- Team management
- AD&D insurance
- Paid holidays
Quick Apply
Infrastructure Operations Manager
Leidos —Arlington, VA
- $154,050 - $278,475 a year
- Full-time
- PMP
- Bachelor of Science
- Office
Infrastructure Operations Manager
ValidaTek, Inc. —Arlington, VA
- Hybrid work
- Background check
- Bachelor's degree
- US work authorization
Quick Apply
Network Operations and Security Center (NOSC) Manager
General Dynamics Information Technology —Washington, DC
- $142,792 - $166,750 a year
- Windows
- Bachelor's degree
- No degree
- Paid holidays
- 401(k) matching

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it operations manager jobs near washington dc

Operations Manager - TS/SCI with Poly

General Dynamics Information Technology -
Annapolis Junction, MD

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Job Details

$128,039 - $173,229 a year

Benefits

Internal mobility program
Paid time off
401(k) matching

Qualifications

Managing technical support teams
Data center experience
Data storage
Crisis management (risk management strategy)
Global team management
Virtualization tools
Server virtualization
Storage management (system administration)
TS/SCI with Polygraph
Identity and access management (IAM) solutions
ITIL implementation
Intelligence community
Project stakeholder communication
Managing tech infrastructure teams

Full Job Description

Your Impact

Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.

Job Description

OPERATIONS MANAGER

Own your opportunity. Make your impact

As an Operations Manager supporting the CIO Infrastructure Services (CIS) program, you will lead enterprise‑wide operational service delivery across one of the Intelligence Community’s largest, most complex IT infrastructures. You will manage operational performance across 250+ global sites, ensuring the reliability, security, and availability of mission‑critical systems that power intelligence production and global defense operations.

You will partner closely with the Program Manager, Deputy Program Manager, service leads, and Government counterparts to ensure seamless execution of enterprise operations—including server compute, storage, virtualization, network services, end‑user environments, data center operations, identity and access management, patching, monitoring, and incident response. Your leadership ensures the Defense Intelligence Enterprise remains connected, resilient, and mission‑ready.

HOW AN OPERATIONS MANAGER WILL MAKE AN IMPACT

Lead day‑to‑day IT operations for the DoDIIS Enterprise, ensuring 24/7/365 availability, performance, and reliability across all CIS service towers
Oversee global Tier 2/Tier 3 operational teams supporting server compute, storage systems, load balancing, virtualization, PKI, patching, monitoring, database services, endpoint services, and data center operations
Direct the response to high‑visibility outages and critical incidents, including triage, escalation, root cause analysis, and implementation of corrective actions
Partner with engineering teams to integrate new technologies, upgrades, and enhancements into steady‑state operations with minimal disruption
Drive alignment with ITIL/ITSM processes—including Incident, Problem, Change, and Configuration Management
Maintain operational dashboards, metrics, and reporting to Government leadership; ensure compliance with SLAs, KPIs, and performance objectives
Manage operational documentation, SOPs, work instructions, configuration baselines, and runbooks to ensure consistent and repeatable service delivery
Coordinate across CONUS and OCONUS sites to maintain enterprise operational readiness, service continuity, and security posture
Ensure adherence to the client, DoW, and IC policies—including cybersecurity (RMF), vulnerability management, policies, supply chain security, and audit requirements
Lead continuous service improvement initiatives, leveraging automation, monitoring, analytics, and operational best practices
Provide leadership, mentoring, and direction to geographically dispersed teams supporting mission‑critical operations
Support planning, scheduling, and coordination of upgrades, maintenance windows, and enterprise service changes

WHAT YOU’LL NEED TO SUCCEED

Required:

CLEARANCE: Active TS/SCI with a favorable Polygraph
EDUCATION: Bachelor’s degree in IT, engineering, cybersecurity, management, or related field
(Additional years of experience may be substituted for degree)
8+ years of experience managing enterprise IT operations or mission‑critical IT service delivery
5+ years of experience leading operations teams within the DoW, Intelligence Community, or federal environments
Proven experience managing large‑scale, multi‑site operations environments
Strong understanding of enterprise IT domains: server compute, storage, networking, virtualization, monitoring, patching, identity services, and data center operations
Hands‑on experience with ITIL/ITSM practices and operational governance
Strong communication, crisis management, and stakeholder engagement skills
Demonstrated ability to manage distributed technical teams across dispersed locations
US citizenship required
LOCATION: Onsite

Preferred:

ITIL v4 Foundations certification
Experience supporting the client, DoDIIS, or IC enterprise operations
Familiarity with CMMC, NIST 800‑53, policies, and RMF processes
Experience using ServiceNow/Service Central, SolarWinds, SCOM, or similar enterprise monitoring and workflow systems

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

#CIS

Work Requirements

Years of Experience

8 + years of related experience

may vary based on technical training, certification(s), or degree

Certification

Travel Required

None

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $128,039 - $173,229. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Apply Now

Refine Your Search

it operations manager jobs in washington dc

Operations Manager - TS/SCI with Poly

Project Manager (Requirements & IT Operations)

IT Operations Manager

IT Operations Manager

Systems Operations Manager

IT Operations Manager

Manager, Budget System Operations

IT Service Desk Operations Program Manager

Systems & IT Operations Manager

Enterprise Operations Center (EOC) Manager

Senior Manager, Technology Operations & Infrastructure

Operations Manager (Contingency Hire)

Escalations Manager, Global Response Operations

IT Category Manager, Operations Support

Lead Enterprise Operations Manager

Information Technology Operations Supervisor

Enterprise Operations Manager

Infrastructure Operations Manager

Infrastructure Operations Manager

Network Operations and Security Center (NOSC) Manager

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