Top 5 Part time helpdesk Jobs in Washington Dc

Desktop Support Engineer
Mighty Warner LLC —Washington, DC
- Up to $55 an hour
- Part-time
- Mid-level
- 3 years
- Ability to lift 50 pounds
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IT Specialist
US National Oceanic and Atmospheric Administration —Silver Spring, MD
- $106,437 - $138,370 a year
- Part-time
- Background check
- Pass drug screening
- Research
11d
Supervisory IT Specialist (INFOSEC)
US National Oceanic and Atmospheric Administration —Silver Spring, MD
- $121,785 - $187,093 a year
- Part-time
- Background check
- Pass drug screening
- Travel
6d
Data Scientist
US Citizenship and Immigration Services —Camp Springs, MD
- $102,415 - $158,322 a year
- Part-time
- Background check
- Computer Science
- Psychiatry
- Paid holidays
- Health insurance
5d
Supervisory Data Scientist
US Citizenship and Immigration Services —Camp Springs, MD
- $107,446 - $139,684 a year
- Part-time
- Background check
- Management
- Computer Science
- Paid holidays
- Health insurance
4d

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part time helpdesk jobs near washington dc

Desktop Support Engineer

Mighty Warner LLC
Washington, DC

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Job Details

Part-time
Up to $55 an hour

Qualifications

Computer operation
Zoom
Equipment troubleshooting
Video conferencing software
Computer hardware
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)
macOS administration
Webex
Video conferences (communication methods)
Network infrastructure management
Video conferencing systems operation
802.11 (Wi-Fi)
Mobile devices
Telecommunications network cable installation

Full Job Description

Job Description
Client is seeking candidates to support our customer, a major Washington DC arena, with Live Event IT and Broadcasting support. This position will be averaging 20 hours per week (per live event scheduling) and will mostly take place in the evenings and weekends. The Event Support Technician plays a key role in supporting all live events at our customer-s arena/facilities by delivering real-time technical assistance and ensuring the reliability of computer systems, network infrastructure, and broadcast/A/V equipment essential to live television production, sporting events, and concerts in an arena environment. This role also assists the Technology Team by addressing Tier 1 hardware and software issues, managing and imaging user endpoints, supporting video conferencing platforms, and maintaining accurate technical documentation and standard operating procedures.

RESPONSIBILITIES:
- Provide real-time technical support during live events at facilities inclusive of nights (2nd shift), weekends, and holidays.
- Maintain the technical integrity of computer systems, network devices, and broadcast/arena A/V systems.
- Test, maintain, and fabricate cables, adapters, and small part modifications as needed.
- Setup and support Zoom, Microsoft Teams, and WebEx conference calls, ensuring seamless audio and video functionality throughout each session.
- Support, image, manage endpoints using Microsoft Intune, Auto Pilot, and JAMF Pro ensuring devices have the latest service packs, system updates, security patches and bug fixes.
- Provide Tier 1 technology support for staff resolving hardware/software issues quickly and effectively.
- Document all issues, troubleshooting steps, and resolutions in a ticketing system.
- Build, update, and develop Standard Operating Procedure guides used for training, IT operations, and work-flow management purposes.
- Other duties as assigned.

The position requires availability during nights, weekends, and holidays. Want to learn more? Then you should contact Elite Technical right away for consideration!

Required Skills

- 4+ years of experience working in a Broadcasting and/or Technical hands on role, including Broadcasting Technician, Service Desk Technician, Desktop Support Engineer, or similar.
- Must be able to work nights, weekends, and holidays.
- CompTIA A+ Certified is preferred
- Hands on experience with both Windows and Mac OS
- Working knowledge of computer software/hardware, Windows/Mac operating systems, mobile devices, and network switches/hubs and cabling.
- Understanding of broadcast signal flow in a television broadcast environment; inclusive of video routers, video switchers, broadcast cameras, RF infrastructure.
- Solid grasp of office automation products and computer peripherals including printers and scanners.
- Ability to multi-task, work independently, make quick decisions, and respond to the demands of live games and events.
- Ability to carry up to 50 lbs and work in small environments.
- Superb interpersonal, written, and verbal communication skills.
- Strong problem solving and critical thinking skills.
- Able to work effectively both independently and in a team.
- Ability to resolve issues remotely and provide clear instructions.
- Ability to balance and prioritize work with competing target dates.

Additional Comments

- Looking for a part time Event Tech to help work Caps/Wizards/Mystics games, concerts, and eSporting events. Events will be occurring in the evenings and weekends with average 20 hours a week.
- Event Techs provide Tier 1 work. expectation is to work events (Games, concerts, etc..) and supplement helpdesk team. Must be IT focused, some broadcast knowledge required
- Basic IT troubleshooting, networking, IP config, workstation configuration, running network commands, Arista switches/routers, setting up wifi
- Good experience with both Windows AND Mac
- A+ certification - nice to have
- 3+ years required
- Pulling cables, basic computer troubleshooting, can handle high pressure situations
- NetAlly Tool = big plus
- Arista = big plus
- 2110 knowledge - plus, not required

Pay: Up to $55.00 per hour

Work Location: In person

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part time helpdesk jobs in washington dc

Desktop Support Engineer

IT Specialist

Supervisory IT Specialist (INFOSEC)

Data Scientist

Supervisory Data Scientist

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