Senior Concierge
Shoreham West Cooperative —Washington, DC
- $46,000 - $50,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Sr. Concierge Associate
RR Donnelley —Washington, DC
- $19.13 - $26.44 an hour
- Full-time
- Microsoft Outlook
- 5 years
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
12d
Concierge
Sunrise Senior Living —Bethesda, MD
- $18.42 - $22.80 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Data entry
- Paid holidays
- Health insurance
7d
Concierge
Brightview Senior Living, LLC —Rockville, MD
- $20 - $23 an hour
- Per diem
- Communication skills
- Entry level
- Health insurance
- Dental insurance
6d
Overnight Concierge
Brightview Senior Living, LLC —Fairfax, VA
- $17.25 - $19.75 an hour
- Part-time
- Communication skills
- Entry level
- Health insurance
- Dental insurance
SENIOR PROPERTY MANAGER COMMERCIAL
STOLADI PROPERTY GROUP —Washington, DC
- $125,000 - $145,000 a year
- Urgently hiring
- 7 years
- Microsoft Outlook
- English
- Health savings account
- Health insurance
Quick Apply
Senior Benefits Specialist, Retirement
The Washington Post —Washington, DC
- $85,100 - $127,700 a year
- Full-time
- 7 years
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Concierge
Kensington Senior Living, LLC —Falls Church, VA
- $18 - $21 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
Quick Apply
Concierge Per Diem
Brightview Senior Living, LLC —Crofton, MD
- $18.00 - $20.75 an hour
- Per diem
- Communication skills
- Entry level
- Health insurance
- Dental insurance
12d
Senior Director, Employee Relations
The Washington Post —Washington, DC
- $172,300 - $320,100 a year
- Full-time
- Office
- Bachelor's degree
- Organizational skills
- Paid parental leave
- Paid holidays
Skilled Nursing Concierge
Sunrise Senior Living —Arlington, VA
- $15.00 - $18.80 an hour
- Full-time
- Skilled nursing facility
- High school diploma or GED
- In-person
- Paid holidays
- Health insurance
7d
FLEX OSR Senior Rooms Operations Manager
Marriott International, Inc —Bethesda, MD
- $37.98 - $47.59 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Commuter assistance
- Paid parental leave
3d
Senior Director, Contracts & Federal Procurement Strategy
DMI —McLean, VA
- Full-time
- 11+ years
- Office
- Mentoring
- Disability insurance
- Health insurance
Senior Leasing Associate/Resident Services Coordinator
Bernstein Management Corporation —Silver Spring, MD
- From $25 an hour
- Full-time
- Mid-level
- Residential
- Analysis skills
- Health insurance
- Paid time off
Quick Apply
11d
Senior Manager, Global Corporate Compensation
Hilton —McLean, VA
- $120,000 - $160,000 a year
- Full-time
- 6 years
- Bachelor of Science
- Office
- Paid parental leave
- Employee stock purchase plan
4d
Business Office Director
Brightview Senior Living, LLC —Fairfax, VA
- $75,000 - $85,000 a year
- 8 hour shift
- Writing skills
- English
- Mid-level
- Health insurance
- Dental insurance
Regional Operations Manager
PBS Facility Service —Silver Spring, MD
- $65,000 - $75,000 a year
- Weekends as needed
- Spanish
- English
- Residential
Quick Apply
DHS BD Executive
ERP International —Laurel, MD
- $160,000 - $200,000 a year
- Online Application
- Research
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Sr. Growth Manager - Energy Transition Market Development
CLEAResult Consulting Inc. —Washington, DC
- $107,900 - $161,900 a year
- Full-time
- 7 years
- Management
- Engineering
- Health insurance
- Dental insurance
Quick Apply
10d
Housekeeper
English Meadows Senior Living Communities —Manassas, VA
- $15 - $17 an hour
- Part-time
- CPR Certification
- Current TB test
- Writing skills
- On-the-job training
Quick Apply

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senior concierge jobs near washington dc

Senior Concierge

Shoreham West Cooperative
Washington, DC

Quick Apply

Job Details

Full-time
$46,000 - $50,000 a year

Benefits

Paid holidays
Health insurance
Retirement plan
Paid sick time

Qualifications

Customer communication
Microsoft Outlook

Full Job Description

Senior Concierge

Location: Shoreham West Cooperative Apartments – Washington, DC
Position Type: Full-Time
Schedule: Monday–Friday, 3:00 PM – 11:00 PM
Reports To: General Manager
Compensation: $46,000 -$50,000 annually, plus benefits
Anticipated Start Date: June 24, 2026

Position Summary

Shoreham West Cooperative Apartments is seeking a polished, professional, and service-oriented Senior Concierge to serve as the primary representative of the cooperative during evening hours. This position combines traditional luxury concierge responsibilities with enhanced responsibility for resident communications, administrative functions, operational coordination, and problem resolution.

The Senior Concierge serves as the first point of contact for residents, guests, vendors, and visitors while supporting the day-to-day operations of the cooperative. The ideal candidate possesses exceptional customer service skills, strong written communication abilities, sound judgment, and the ability to independently manage multiple priorities in a luxury residential environment.

Resident Services & Front Desk Operations

Serve as the primary point of contact for residents, guests, vendors, and visitors.
Deliver exceptional customer service consistent with Shoreham West's standards of professionalism, hospitality, and resident satisfaction.
Manage visitor registration and building access procedures in accordance with established security protocols.
Answer telephones, respond to resident inquiries, and direct requests appropriately.
Receive, log, and distribute packages, deliveries, and resident notifications.
Maintain an organized, welcoming, and secure lobby environment.
Monitor front desk operations and ensure accurate documentation of daily activities.
Coordinate with building staff, contractors, and vendors to address resident needs and service requests.
Assist with emergency procedures and incident reporting as required.

Resident Relations & Problem Resolution

Respond promptly and professionally to resident concerns, complaints, and service requests.
Utilize sound judgment to de-escalate issues and facilitate effective and timely resolutions.
Investigate routine resident and operational concerns and coordinate follow-up as necessary.
Monitor outstanding resident requests and ensure appropriate follow-through.
Promote positive resident relations through proactive communication and exceptional service.
Identify recurring service issues and communicate recommendations for improvement to management.

Administrative & Communication Responsibilities

Process and upload invoices and supporting documentation for management review and approval.
Draft, prepare, and distribute resident communications, newsletters, building notices, and announcements; maintain communication records and assist with follow-up regarding resident inquiries and building matters.
Prepare and assemble Board and committee meeting packets, reports, and supporting documentation for management review and distribution.
Prepare resale package documentation and maintain related cooperative records.
Maintain accurate records within BuildingLink and other building management systems.
Maintain organized electronic and physical records for residents, vendors, contractors, Board materials, and cooperative operations.
Coordinate vendor documentation and maintain current certificates of insurance and related records.
Perform administrative and operational duties including recordkeeping, correspondence, meeting materials, and special projects as assigned.

Building Operations Support

Monitor common areas and report maintenance, safety, security, and operational concerns.
Coordinate vendor and contractor access in accordance with building policies.
Track service requests and assist in ensuring timely follow-up and resolution.
Support implementation of building policies, procedures, and service initiatives.
Maintain strict confidentiality regarding residents, Board members, committee activities, and cooperative business matters.

Qualifications

Minimum of three (3) years of experience in luxury residential, hospitality, concierge, cooperative, condominium, property management, or customer service environments.
Excellent verbal and written communication skills.
Strong customer service, interpersonal, and problem-solving abilities.
Demonstrated professionalism, discretion, and sound judgment.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities and work independently.
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
Experience with BuildingLink or comparable property management software preferred.
Professional appearance and demeanor appropriate for a luxury cooperative environment.

Core Competencies

Luxury Resident Service
Resident Relations
Problem Solving & Conflict Resolution
Professional Communication
Administrative Coordination
Organization & Attention to Detail
Initiative & Accountability
Sound Judgment & Decision Making
Confidentiality & Discretion
Teamwork & Collaboration

Compensation & Benefits

Annual salary of $46,000-$50,000
100% employer-paid health insurance coverage for employees
SEP/IRA retirement plan with a 5% employer contribution after one year of employment
Two (2) weeks paid vacation
One (1) week paid sick leave
Ten (10) paid holidays

Additional Information

The Senior Concierge plays a key role in maintaining Shoreham West's reputation for professionalism, responsiveness, and exceptional resident service. This position is ideal for an individual seeking an opportunity to expand beyond traditional concierge responsibilities while remaining actively engaged in resident service and front desk operations.

Other duties as assigned.

Quick Apply

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Senior Concierge

Position Summary

Resident Services & Front Desk Operations

Resident Relations & Problem Resolution

Administrative & Communication Responsibilities

Building Operations Support

Qualifications

Core Competencies

Compensation & Benefits

Additional Information

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