Top 35 Senior director of operations Jobs in Washington Dc

Senior Director, Account Executive Operations (Remote-Eligible)
Capital One —McLean, VA
- Email
- Remote
- 5 years
- Master's degree
- High school diploma or GED
- Health insurance
SENIOR DIRECTOR OF OPERATIONS
Our Lady of Good Counsel High School(OLGCHS) —Olney, MD
- $125,000 - $140,000 a year
- Weekends as needed
- Background check
- Inventory management
- Ability to walk for extended periods
- Disability insurance
- Health insurance
15h
Senior Director, Clinic Operations
Pharmacy First Health —Washington, DC
- Full-time
- Hybrid work
- Urgent Care
- Clinic experience
- 3 years
Quick Apply
Director of Operations - MA/ME
Sunrise Senior Living —McLean, VA
- $113,100 - $174,000 a year
- Full-time
- Analysis skills
- Travel
- Senior level
- Paid holidays
- Health insurance
Director of Operations - North Carolina
Sunrise Senior Living —McLean, VA
- $113,100 - $174,000 a year
- Full-time
- Analysis skills
- Travel
- Senior level
- Paid holidays
- Health insurance
Senior Director, Proposal Operations
GARDAWORLD FEDERAL SERVICES LLC —Rosslyn, VA
- Full-time
- Remote
- English
- Business development
- Bachelor's degree
Quick Apply
Regional Director of Operations
HallKeen Assisted Living Communities —Washington, DC
- Extended hours
- Pass drug screening
- Data analysis skills
- 3 years
Quick Apply
Director/Senior Director of People & Culture
Greater Baden Medical Services, Inc. —Brandywine, MD
- $130,000 - $170,000 a year
- Full-time
- Google Workspace
- 7 years
- Microsoft Excel
Quick Apply
Senior Director of Classroom, Conference Room, and Shared Space Support
Georgetown University —Washington, DC
- $103,723.00 - $202,778.93 a year
- Full-time
- Classroom
- System design
- Master's degree
- Disability insurance
- Health insurance
9d
Senior Director - Washington Operations, USAF
Honeywell Aerospace —Washington, DC
- Full-time
- Analysis skills
- Senior level
Senior Director, HR Operations
Bohler —Herndon, VA
- $175,000 - $225,000 a year
- Full-time
- Office
- Residential
- Bachelor's degree
- Paid parental leave
- Paid holidays
9d
Senior Manager / Director, Revenue Operations
Alethea —Washington, DC
- $160,000 - $220,000 a year
- Hybrid work
- Office
- Analysis skills
- Senior level
- AD&D insurance
- Dental insurance
Quick Apply
10d
Senior Director, Total Rewards & People Operations
Arcadia —Washington, DC
- $150,000 - $230,000 a year
- Remote
- Organizational skills
- Senior level
- Leadership
- Employee stock purchase plan
- Health insurance
Quick Apply
3d
Regional Director of Home Health Operations
Trinity Health At Home —Silver Spring, MD
- $58.45 - $93.51 an hour
- Full-time
- Nursing
- RN License
- 5 years
- Mileage reimbursement
- Disability insurance
Quick Apply
Senior Director, Global Strategy and Operations
Bain & Co. —Washington, DC
- $228,750 - $258,000 a year
- Full-time
- Office
- Bachelor's degree
- Continuous improvement
- Wellness program
- Paid holidays
Quick Apply
10d
Sr. Director, Head of Servicing Strategy & Operations, Capital One Travel
Capital One —McLean, VA
- Email
- Office
- Bachelor's degree
- Travel
- Health insurance
Senior Director Nursing Operations and Patient Care Services
MedStar Health —Clinton, MD
- $142,064 - $287,996 a year
- Full-time
- Nursing
- Doctoral degree
- Surgery
- Vision insurance
Senior Director, Annual Giving and Operations
Meals on Wheels America —Arlington, VA
- $130,000 - $135,000 a year
- Hybrid work
- Mentoring
- Senior level
- Leadership
4d
Senior Director, Revenue Operations
Government Executive Media Group LLC —Washington, DC
- $110,000 - $125,000 a year
- Full-time
- Hybrid work
- Inventory management
- Analysis skills
- Mentoring
- Paid parental leave
- Health insurance
Quick Apply
Senior Director / Director, Payment Operations
Cvent —Tysons Corner, VA
- Full-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Contracts
1d

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Senior Director, Account Executive Operations (Remote-Eligible)

Capital One -
McLean, VA

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Job Details

Full-time

Benefits

Health insurance

Qualifications

Performance management strategy

Full Job Description

Senior Director, Account Executive Operations (Remote-Eligible)

The Senior Director, Account Executive Operations provides executive leadership and strategic vision for the operational business support of our most critical partners. This role is fundamentally about organizational leadership—building scalable structures, defining the operating rhythm, and deeply investing in the coaching and development of a multi-layered team. As a leader of leaders, you will design the frameworks that guide daily operations, drive enterprise-wide process improvements, and serve as the executive sponsor for complex partner relationships.

We are seeking a highly structured, transformative leader who thrives on mentoring teams, creating clarity out of ambiguity, and fostering a high-performance culture across the operations organization.

Core Responsibilities

Executive Leadership & Coaching: Direct, mentor, and coach a multi-layered team of operational leaders (Managers and Directors). Foster a culture of continuous feedback, prioritize leadership development, and build robust succession plans.
Organizational Design & Structure: Design, implement, and govern comprehensive operational frameworks and standard operating procedures (SOPs). Bring rigorous structure to the department by establishing clear roles, responsibilities, and standardized workflows.
Strategic Partner Management: Serve as the executive sponsor and ultimate point of escalation for the network’s top-tier, highest-impact strategic partners, managing relationships at the C-suite level.
Operational Excellence & Risk Mitigation: Define the overarching strategy for mitigating operational gaps and system risks. Oversee the deployment of enterprise-wide initiatives to eliminate failure modes and ensure absolute compliance and documentation integrity.
Cross-Functional Vision: Champion the full life-cycle of complex, cross-functional transformations. Partner with executive stakeholders across Product, Tech, and Sales to sponsor system enhancements, tool rollouts, and long-term capability building.
Performance Strategy: Define the key performance indicators (KPIs) and operational metrics for the entire department. Leverage executive-level dashboards to drive continuous improvement, operational efficiency, and resource alignment with corporate goals.
Change Management: Lead the organization through periods of growth and change, ensuring comprehensive training, change readiness, and adoption strategies are effectively executed.
Client Engagement: This is a highly visible, client-facing executive role requiring approximately 25-30% travel.

Basic Qualifications:

High School Diploma, GED or equivalent certification
At least 10 years of account management, operations, or relationship management experience within the financial services or payments industry
At least 8 years of people leadership and performance management experience

Preferred Qualifications:

Bachelor’s or Master’s Degree
12+ years of account management, operations, or relationship management experience within the financial services or payments industry
10+ years of senior leadership experience, specifically focused on coaching leaders, organizational design, and scaling complex operational teams
Demonstrated expertise in strategic planning, capability building, and managing executive-level client relationships within the South American market
5+ years of change management experience

Capital One is open to hiring a Remote Employee for this opportunity.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $238,700 - $272,400 for Senior Director Client Support

Remote (Regardless of Location): $217,000 - $247,700 for Senior Director Client Support

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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Refine Your Search

senior director of operations jobs in washington dc

Senior Director, Account Executive Operations (Remote-Eligible)

SENIOR DIRECTOR OF OPERATIONS

Senior Director, Clinic Operations

Director of Operations - MA/ME

Director of Operations - North Carolina

Senior Director, Proposal Operations

Regional Director of Operations

Director/Senior Director of People & Culture

Senior Director of Classroom, Conference Room, and Shared Space Support

Senior Director - Washington Operations, USAF

Senior Director, HR Operations

Senior Manager / Director, Revenue Operations

Senior Director, Total Rewards & People Operations

Regional Director of Home Health Operations

Senior Director, Global Strategy and Operations

Sr. Director, Head of Servicing Strategy & Operations, Capital One Travel

Senior Director Nursing Operations and Patient Care Services

Senior Director, Annual Giving and Operations

Senior Director, Revenue Operations

Senior Director / Director, Payment Operations

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