Top 16 Senior help desk analyst Jobs in Washington Dc

Momentum Senior Business Analyst
CGI Group, Inc. —Fairfax, VA
- $71,700 - $156,700 a year
- 5 years
- Writing skills
- Office
- Paid parental leave
- Paid holidays
13d
Senior QA Engineer (Hybrid)
Rapid Finance —Bethesda, MD
- Full-time
- Hybrid work
- Azure
- 5 years
- Research
Quick Apply
Senior Insights Analyst, Mobile Analytics
NPR —Washington, DC
- $105,435.13 - $116,380.66 a year
- Email
- 5 years
- Writing skills
- Mid-level
- AD&D insurance
- Disability insurance
12d
Sr. Business Analyst (Reporting and Re-engineering)
Arctiq —Alexandria, VA
- $120,000 a year
- Full-time
- Computer Science
- 3 years
- SQL
Quick Apply
Senior Insights Analyst, Station Analytics
NPR —Washington, DC
- $105,435.13 - $116,380.66 a year
- Email
- Public speaking
- Research
- SQL
- AD&D insurance
- Disability insurance
9d
Senior Business Systems Analyst - CoStar Group - Arlington, VA
CoStar Group —Arlington, VA
- $99,900 - $147,700 a year
- Full-time
- Oracle
- CPA
- Office
- Employee stock purchase plan
- Health insurance
2d
Senior Enterprise Applications Engineer (Washington, DC)
Benchmark Makers —Washington, DC
- Email
- Computer science
- Computer Science
- Office
Senior Operations Support SME
Darkblade Systems, LLC —Annapolis Junction, MD
- $110,000 - $210,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Health savings account
- Paid holidays
Sr IT Security/Vulnerability Management Specialist
AAC Inc —Bethesda, MD
- $155,000 - $165,000 a year
- Computer science
- Computer Science
- 5 years
Quick Apply
FLEX Senior Systems Engineer
Marriott International, Inc —Bethesda, MD
- $48.26 - $87.01 an hour
- Full-time
- Computer science
- Computer Science
- Research
- Commuter assistance
- Paid parental leave
3d
DC-DTSS-0622-01 –SME Technology Specific Senior
SILLC —Washington, DC
- $10 an hour
- Email
- Oracle
- 5 years
- Master's degree
Senior PHP Developer
ITCON Services —Vienna, VA
- Full-time
- Hybrid work
- Computer science
- Computer Science
- System design
- Paid training
- Commuter assistance
Quick Apply
2d
Senior Software Developer - Salesforce
Alesig Consulting LLC —Washington, DC
- $110,000 - $150,000 a year
- Computer Science
- 5 years
- Office
Database Architect Senior
Integral —Washington, DC
- Full-time
- Computer science
- 7 years
- Computer Science
- Paid parental leave
- Paid holidays
Senior Product Owner, Oracle Financial Cloud & Related Products
American Society of Clinical Oncology —Alexandria, VA
- $142,500 - $165,000 a year
- Weekends as needed
- Computer science
- Oracle
- Computer Science
- Health savings account
- Paid holidays
Asset Senior Manager
Accenture Federal Services —Arlington, VA
- $106,300 - $221,100 a year
- Computer Science
- Analysis skills
- Bachelor's degree

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Momentum Senior Business Analyst

CGI Group, Inc. -
Fairfax, VA

Apply Now

Job Details

$71,700 - $156,700 a year
13 days ago

Benefits

Paid parental leave
Paid holidays
Tuition reimbursement
Paid time off
Parental leave
401(k) matching

Qualifications

Accounting systems
Writing skills
Bachelor's degree

Full Job Description

.video-wrapper svg { top: 40%; }
U.S. - Work-life flexibility

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Position Description:
CGI Federal seeks an experienced Momentum Senior Support Business Analyst to join a dynamic program supporting a federal agency wide financial system. In this role, you'll perform day to day financial management tasks in Momentum, providing escalation level support, improving processes, and acting as a bridge between clients and technical teams. This position offers growth in client engagement, technical knowledge, and innovation within a mature and collaborative environment.
This position is located in our Fairfax, VA office; however, a hybrid working model is acceptable.

Your future duties and responsibilities:
Resolve support tickets (payments, budget discrepancies, interfaces, journal entries) in Momentum
. Analyze business processes, document requirements, and develop/configure solutions
. Conduct root cause analysis and troubleshoot escalated issues
. Support month end, quarter end, and year end close activities
. Assist with internal control and audit readiness tasks
. Coordinate and test system updates, patches, or upgrades
. Communicate regularly with clients via help desk, user group forums, and stakeholder meetings
. Provide functional testing support: build test scenarios, validate Momentum configurations and reports
. Mentor business analysts and contribute to best practices sharing

Required qualifications to be successful in this role:
5-8 years of hands on experience with Momentum (Accounts Payable, Budget Execution, Vendors, General Ledger, or Reporting modules)
. Background in federal financial systems
. Strong analytical/problem solving skills
. Strategic/critical thinking
. Familiarity with federal financial processes
. Strong oral and written communication
. Bachelor's degree in Finance, Accounting, Business, or related field

Desired qualifications/non essential skills required:
. SQL experience (querying, troubleshooting data issues, analytics support)
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $71,700.00 $156,700.00.
CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:
.Competitive compensation
.Comprehensive insurance options
.Matching contributions through the 401(k) plan and the share purchase plan
.Paid time off for vacation, holidays, and sick time
.Paid parental leave
.Learning opportunities and tuition assistance
.Wellness and Well being programs
#CGIFederalJob
#LI DD1

Skills:
Administration & Finance (Fed)
Finance
Momentum Federal Accounting
Momentum General Ledger
Momentum Overall

What you can expect from us:
Together, as owners, lets turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [email protected]. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGIs legal duty to furnish information.

Apply Now

Refine Your Search

senior help desk analyst jobs in washington dc

Momentum Senior Business Analyst

Senior QA Engineer (Hybrid)

Senior Insights Analyst, Mobile Analytics

Sr. Business Analyst (Reporting and Re-engineering)

Senior Insights Analyst, Station Analytics

Senior Business Systems Analyst - CoStar Group - Arlington, VA

Senior Enterprise Applications Engineer (Washington, DC)

Senior Operations Support SME

Sr IT Security/Vulnerability Management Specialist

FLEX Senior Systems Engineer

DC-DTSS-0622-01 –SME Technology Specific Senior

Senior PHP Developer

Senior Software Developer - Salesforce

Database Architect Senior

Senior Product Owner, Oracle Financial Cloud & Related Products

Asset Senior Manager

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