Top 13 Servicenow Jobs in Washington Dc

Principal Technical Consultant, Platform - Federal TS/SCI/FSP Clearance
ServiceNow —Fort Meade, MD
- $165,500 - $255,580 a year
- Online Application
- 5 years
- Continuous improvement
- JavaScript
- Employee stock purchase plan
- Health insurance
Quick Apply
Sr Enterprise Account Exec (Intelligence Community)
ServiceNow —Vienna, VA
- $145,150 - $239,500 a year
- Online Application
- Remote
- Residential
- Fair chance
- Senior level
- Employee stock purchase plan
- Health insurance
Quick Apply
9d
Sr Enterprise Sales Associate
ServiceNow —Vienna, VA
- $81,900 - $126,960 a year
- Online Application
- Mid-level
- Residential
- Fair chance
- Employee stock purchase plan
- Health insurance
Quick Apply
7d
Sr Federal Enterprise Account Executive - DAF
ServiceNow —Vienna, VA
- $130,650 - $191,900 a year
- Online Application
- Remote
- Up to 50% travel
- Research
- Residential
- Employee stock purchase plan
- Health insurance
Quick Apply
4d
Senior Identity & Access Management Engineer - Moveworks
ServiceNow —Washington, DC
- Online Application
- Remote
- Computer science
- Azure
- Computer Science
Quick Apply
Business Development Representative
ServiceNow —Vienna, VA
- $64,140 - $99,420 a year
- Online Application
- Writing skills
- Mid-level
- Residential
- Employee stock purchase plan
- Health insurance
Quick Apply
4d
Sr Commercial Account Executive
ServiceNow —Washington, DC
- $126,350 - $208,500 a year
- Online Application
- Hybrid work
- 5 years
- Research
- Residential
- Employee stock purchase plan
- Health insurance
Quick Apply
Senior Customer Success Manager - Moveworks (Federal)
ServiceNow —Washington, DC
- $113,700 - $177,650 a year
- Online Application
- Remote
- Residential
- Bachelor's degree
- Travel
- Employee stock purchase plan
- Health insurance
Quick Apply
Sr Enterprise Account Executive
ServiceNow —Vienna, VA
- $145,150 - $239,500 a year
- Online Application
- Hybrid work
- Up to 50% travel
- Research
- Residential
- Employee stock purchase plan
- Health insurance
Quick Apply
2d
Director, Industry Marketing - Defense
ServiceNow —Vienna, VA
- $192,400 - $336,700 a year
- Online Application
- Hybrid work
- 11+ years
- Research
- Residential
- Employee stock purchase plan
- Health insurance
Quick Apply
Director, AMS Strategic Customer Engagements, Public Sector - Elevate
ServiceNow —Vienna, VA
- $189,210 - $312,200 a year
- Online Application
- Remote
- Residential
- Analysis skills
- Continuous improvement
- Employee stock purchase plan
- Health insurance
Quick Apply

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Sr Commercial Account Executive - Ohio
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Principal Technical Consultant, Platform - Federal TS/SCI/FSP Clearance

ServiceNow -
Fort Meade, MD

Quick Apply

Job Details

Full-time
$165,500 - $255,580 a year

Benefits

Employee stock purchase plan
Health insurance
Flexible spending account
Family leave
401(k) matching

Qualifications

Customer communication
Systems integration
Software implementation
Enterprise solutions implementation
ServiceNow
TS/SCI with Polygraph

Full Job Description

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

The Role

The Principal Technical Consultant, Expert Services is the functional and technical expert of a customer engagement team – consulting with customers and configuring the ServiceNow Platform products based on configuration best practices – all with the goal of accelerating and driving customer business outcomes.

What you get to do in this role:

Creation and delivery of platform solutions that take in to account long term technical architecture, process design and ServiceNow technical standards
Support the engagement efforts related to platform wide process definition, re-engineering, improvement and gap analysis of current/future-state processes and functionality during workshops with key customer sponsors and stakeholders
Advise customers in their efforts to take advantage of the ServiceNow Platform capabilities in their efforts to improve their existing processes
Lead customer design workshops across multiple ServiceNow platform products and capabilities.
Guiding customers in completing required documentation such as business requirement workbooks for technical aspects of the solution
Drafting more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them
Guides and provides ad-hoc oversight/training for the customer’s future system administrators throughout the engagement
Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development
Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes
Develop required integration components (SSO, LDAP, etc.) with multiple systems
Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution
Juggle multiple and complex projects/initiatives
Promoting continuous improvement practices for delivery/engagement materials
Supporting specific sales activities when required
Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request

Qualifications

Active TS/SCI Clearance with Full Scope Polygraph (FSP) Required
5 years of experience working in US federal agencies and environment with ServiceNow Government Community Cloud (GCC).
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
ServiceNow security experience including Vault, Edge Encryption and Data Privacy
ServiceNow Domain Separation
At least 8 years of hands-on configuration/development experience for complex, highly-capable, technologies – inclusive of integrations and portals
Demonstrated ability to influence and consult (providing options with pros, cons and risks) in a complex and varied customer environments, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems
Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
Experience with data management, database design, and database concepts
Experience working with self-hosted installations of the ServiceNow platform
Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies
Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
ServiceNow certifications Certified System Administrator (CSA), Certified Application Developer (CAD)
Proven team player and team builder

For positions in this location, we offer a base pay of $165,500 - $255,580 plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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Refine Your Search

servicenow jobs in washington dc

Principal Technical Consultant, Platform - Federal TS/SCI/FSP Clearance

Sr Enterprise Account Exec (Intelligence Community)

Sr Enterprise Sales Associate

Sr Federal Enterprise Account Executive - DAF

Senior Identity & Access Management Engineer - Moveworks

Business Development Representative

Sr Commercial Account Executive

Senior Customer Success Manager - Moveworks (Federal)

Sr Enterprise Account Executive

Director, Industry Marketing - Defense

Director, AMS Strategic Customer Engagements, Public Sector - Elevate

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