Top 45 Technical support night shift Jobs in Washington Dc

Tier 1 Helpdesk Technician
HUMAN TOUCH LLC —Silver Spring, MD
- $17.50 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Windows
- Health insurance
- Dental insurance
Quick Apply
Junior Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required
General Dynamics Information Technology —Washington, DC
- $30.44 - $41.18 an hour
- Monday to Friday
- English
- Office
- Windows
Associate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required
General Dynamics Information Technology —Washington, DC
- $26.44 - $35.78 an hour
- Monday to Friday
- Computer literacy
- English
- Office
Service Desk Specialist (M-F 0700-1600)
General Dynamics Information Technology —Arlington, VA
- $24.52 - $33.18 an hour
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Bachelor of Science
- Mid-level
- Paid time off
- 401(k) matching
Overnight Lab Test Tech Support
Dominion Engineering, Inc. —Reston, VA
- $25 - $30 an hour
- 12 hour shift
- Pass drug screening
- High school diploma or GED
- Assembly
Quick Apply
Linux Geek / Student - Entry Level
Mvix —Sterling, VA
- $18 - $22 an hour
- 8 hour shift
- Office
- Java
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Junior PSOC Administrator (overnight)
Chenega Agile Real-Time Solutions —Springfield, VA
- $81,700 - $90,000 a year
- 8 hour shift
- Microsoft Excel
- Pass drug screening
- Mid-level
Help Desk Agent
Mvix —Sterling, VA
- $22 - $25 an hour
- 8 hour shift
- Mid-level
- Office
- Time management
- Disability insurance
- Health insurance
Quick Apply
Enterprise Help Desk (EHD) Agent, Tier 1
Leidos —Lorton, VA
- Weekends as needed
- Hybrid work
- PMP
- Mid-level
- Office
IT Help Desk I
Lender Service Provider LLC —Fairfax, VA
- $45,000 - $65,000 a year
- Weekends as needed
- Mid-level
- Office
- US work authorization
- Health savings account
- Health insurance
Quick Apply
Data Center Technician
Amazon Data Services, Inc. - A19 —Sterling, VA
- $30 - $54 an hour
- 8 hour shift
- Computer Science
- Up to 50% travel
- Military
- AD&D insurance
- Health insurance
Customer Engineering Maintenance & Service Technician
Air Products and Chemical —Washington, DC
- Weekends as needed
- Clean driving record
- Military
- Mid-level
- Paid parental leave
- Fuel card
Quick Apply
Biotechnology Technical Support/Sales Specialist
GeneCopoeia, Inc. —Rockville, MD
- $4,500 - $6,500 a month
- Full-time
- Customer service
- Computer literacy
- Laboratory experience
- Employee stock purchase plan
- Health insurance
Quick Apply
Mid-Level Help Desk Technician (Tier 1) - all shifts available - Active Top Secret Required
General Dynamics Information Technology —Washington, DC
- $35.04 - $47.40 an hour
- Monday to Friday
- English
- Mid-level
- Office
Level 1 Technician - Data Center - Secret Clearance
RCJ Consutling, LLC —Washington, DC
- Call employer
- Mid-level
- 1 year
- Communication skills
Quick Apply
IT Service Desk Technician
Reach Media LLC —Washington, DC
- From $75,000 a year
- Weekends as needed
- Computer science
- Computer Science
- English
- Health savings account
- Health insurance
Quick Apply
12d
Technical Service Representative
Air Products and Chemical —Washington, DC
- Online Application
- No high school diploma
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
2d
Technology Concierge (Sunday-Thursday 10am-6pm)
Kisco Senior Living —Gaithersburg, MD
- $26 - $27 an hour
- Weekends as needed
- Background check
- Current TB test
- Computer literacy
- Health insurance
- Dental insurance
4d
Overnight Support Engineer II - 3 Schedules Available
ISI Enterprises —Herndon, VA
- $85,000 - $95,000 a year
- Overnight shift
- Hybrid work
- Google Workspace
- Mid-level
- Windows
- Paid time off
- Opportunities for advancement
iLab Operator
Howard University —Washington, DC
- $40,000 - $44,000 a year
- Nights as needed
- Mid-level
- Windows
- University
- 403(b) matching
- Commuter assistance

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technical support night shift jobs near washington dc

Tier 1 Helpdesk Technician

HUMAN TOUCH LLC -
Silver Spring, MD

Quick Apply

Job Details

Full-time
$17.50 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Windows
Computer hardware
Desktop (troubleshooting support)
Desktop applications
Ticketing system technical support

Full Job Description

HumanTouch is looking for a Tier 1 Help Desk Technician to support our IT Service Desk for a federal government customer.

Help Desk Technicians provide IT support for over 22000 worldwide customers by diagnosing and resolving routine hardware and software issues. They receive requests for support via phone, email and web/intranet. Help Desk Technicians use remote assistance to assist customers if the customers PC is connected to the network. Tickets are created, modified and closed in ServiceNow; problems/requests that cannot be resolved by Tier 1 are escalated to Tier 2 and Tier 3. Help Desk Technicians research questions using available information resources, including an IT Help Desk knowledge base.

Help Desk Technicians follow existing Standard Operating Procedures (SOPs) and enter or receive tickets for customer support and ensure proper closeout of tickets once resolution has been confirmed.

Help Desk services are required 24 hours a day, seven days (7) a week, 365 days a year. Help Desk Technicians work 40 hour a week shifts, according to a schedule established by the IT Help Desk Manager and Supervisors. During the training period, agents are expected on-site for an 8-hour shift, Monday through Friday, between the hours of 7:00 AM and 5:30 PM. After training is completed, a permanent schedule will be assigned based on the operational needs of the Help Desk. Technicians work on site and may be eligible for some remote work if approved by the Help Desk Manager and supervisors.

Job Requirements:

Demonstrate the core competencies of communication, teamwork, adaptability, innovative outlook, and problem analysis.
Excellent customer service skills and call tracking/problem management software experience, involving detailed documentation skills.
Excellent problem-solving skills and a broad understanding of relationships between hardware and applications are necessary.
Proven knowledge of basic PC troubleshooting of and Windows 7 and Windows 10.
Professional attitude, company focus, and strong work ethic and proven ability to follow through on open issues and handle multiple priorities in a environment with dynamic priorities are needed to perform the job duties.
Must be able to obtain Public Trust security clearance.
Ability to work shift work, which may include overnights and weekends to support 24/7/365 operations.

Education Requirements:

Help Desk Technicians should have a HS Diploma or GED. Microsoft Office Specialist (Access, Excel, PowerPoint, or Outlook) and/or CompTIA A+ certification(s) preferred.

Benefits:

Medical, Dental, and Vision Coverage
PTO
401(k) Matching

Quick Apply

Refine Your Search

technical support night shift jobs in washington dc

Tier 1 Helpdesk Technician

Junior Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required

Associate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required

Service Desk Specialist (M-F 0700-1600)

Overnight Lab Test Tech Support

Linux Geek / Student - Entry Level

Junior PSOC Administrator (overnight)

Help Desk Agent

Enterprise Help Desk (EHD) Agent, Tier 1

IT Help Desk I

Data Center Technician

Customer Engineering Maintenance & Service Technician

Biotechnology Technical Support/Sales Specialist

Mid-Level Help Desk Technician (Tier 1) - all shifts available - Active Top Secret Required

Level 1 Technician - Data Center - Secret Clearance

IT Service Desk Technician

Technical Service Representative

Technology Concierge (Sunday-Thursday 10am-6pm)

Overnight Support Engineer II - 3 Schedules Available

iLab Operator

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