Top 9 Truck dispatcher Jobs in Washington Dc

Dispatcher / Customer Service Representative
JLT TRUCKING, INC —Upper Marlboro, MD
- $50,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Dispatcher I - RMX
Amrize —Greenbelt, MD
- $70,000 - $75,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Inventory management
- Paid parental leave
- Health savings account
Transportation Logistics Dispatcher / Operations
Above and Beyond, Inc. —Sterling, VA
- Email
- Background check
- Office
- Entry level
- Health insurance
- 401(k)
Quick Apply
CDL Dispatcher
Patriot Disposal/Apple Valley Waste —Manassas, VA
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Night Fleet Manager
Hogan Transportation —Upper Marlboro, MD
- Microsoft Excel
- Management
- Mid-level
- Health insurance
- Dental insurance
12d
Night Fleet Manager
Hogan —Upper Marlboro, MD
- Mid-level
- 2 years
Quick Apply
12d
CDL-A Lease-to-Own Driver | $3K+ NET Weekly | No Forced Dispatch
VGN TRUCKING INC —United States
- $2,500 - $4,000 a week
- Full-time
- CDL A
- Mid-level
- Clean MVR report
- Fuel card
- Referral program
Quick Apply
10d

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CDL A Local Truck Driver - AM Dispatch - $325+ per day
C&J's Logistics, Inc. —Grove City, OH
Clean MVR & safe driving record. Minimum 1 year of verifiable tractor trailer experience within the last three years. Approximately 1,700 miles per week.
From $325 a day
Quick Apply
Dispatch Coordinator
BETTER TRUCKS INC —Whitehall, OH
Data entry: 1 year (Required). Morning load out, include sorting packages and building daily driver routes. Familiarity with technology for tracking drivers and…
From $20 an hour
Quick Apply

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Dispatcher / Customer Service Representative

JLT TRUCKING, INC
Upper Marlboro, MD

Quick Apply

Job Details

Full-time
$50,000 - $70,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Microsoft Excel
Interpersonal skills
Customer service
Administrative experience
High school diploma or GED
Attention to detail

Full Job Description

Job Summary

Jerome L. Taylor Trucking is seeking a highly organized, customer-focused Dispatcher / Customer Service Representative to join our Operations team. This role serves as the communication hub between customers, drivers, dispatch, sales, billing, and operations to ensure exceptional service and efficient daily operations.

The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, communicates effectively, and takes pride in providing outstanding customer service while supporting daily dispatch activities.

Essential Responsibilities

Customer Service

· Answer incoming customer calls, emails, and online service requests professionally and promptly.

· Resolve customer concerns regarding missed pickups, billing questions, service schedules, container requests, and account updates.

· Create and update work orders accurately within the dispatch software.

· Communicate service delays, recoveries, and operational updates to customers.

· Follow up on unresolved customer concerns until completed.

· Build positive relationships through exceptional customer service.

Dispatch & Operations

· Coordinate daily routes, drivers, trucks, and equipment.

· Monitor route progress throughout the day and communicate changes to drivers.

· Dispatch additional pickups, exchanges, deliveries, removals, and emergency services.

· Coordinate with Operations, Maintenance, Sales, and Billing to ensure timely service.

· Track route completion and document service exceptions.

· Assist with schedule adjustments due to weather, breakdowns, staffing, or customer needs.

Qualifications

· High school diploma or equivalent required.

· Associate's or Bachelor's degree preferred; relevant college coursework, internships, or equivalent experience will be considered.

· Previous dispatch, logistics, transportation, customer service, or administrative experience preferred.

· Strong computer skills, including Microsoft Office (Outlook, Excel, Word).

· Experience with dispatch or routing software is a plus.

· Excellent verbal and written communication skills.

· Strong organizational and multitasking abilities.

· Ability to work in a fast-paced environment while maintaining attention to detail.

Preferred Skills

· Excellent customer service and conflict resolution skills.

· Strong communication and interpersonal skills.

· Ability to prioritize multiple tasks simultaneously.

· Strong problem-solving and decision-making abilities.

· Ability to work independently and as part of a team.

· Professional demeanor and positive attitude.

· Commitment to safety, accountability, and operational excellence.

Pay: $50,000.00 - $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Customer service: 2 years (Preferred)

Ability to Commute:

Upper Marlboro, MD 20772 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

truck dispatcher jobs in washington dc

Dispatcher / Customer Service Representative

Dispatcher I - RMX

Transportation Logistics Dispatcher / Operations

CDL Dispatcher

Night Fleet Manager

Night Fleet Manager

CDL-A Lease-to-Own Driver | $3K+ NET Weekly | No Forced Dispatch

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