Top 10245 Customer experience manager Jobs in Washington State

Manager, Customer Experience Technology
Okta —Bellevue, WA
- $204,000 - $281,000 a year
- Hybrid work
- Computer science
- Computer Science
- 3 years
Quick Apply
Customer Account Manager (Remote opportunity)
Nestlé USA —Seattle, WA
- $120,000 - $160,000 a year
- Remote
- Bachelor's degree
- Contracts
- Senior level
- Health insurance
- 401(k) matching
13d
Sr. Customer Success Manager - Enterprise (West)
Smartsheet —Bellevue, WA
- $112,500 - $142,500 a year
- Remote
- Mid-level
- Bachelor's degree
- Continuous improvement
EHS Manager
Novolex —Yakima, WA
- $100,000 - $120,000 a year
- Full-time
- 5 years
- Word processing
- Computer literacy
- Wellness program
- Paid parental leave
Operations Manager
Novolex —Yakima, WA
- $125,000 - $170,000 a year
- Full-time
- Analysis skills
- Mentoring
- Warehouse
- Wellness program
- Paid parental leave
Insurance Account Manager - Commercial Lines
Nicholson & Associates Insurance LLC —Centralia, WA
- $48,000 - $68,000 a year
- Full-time
- Mid-level
- Office
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Motorcycle Dealer Finance Manager
Everett Powersports —Everett, WA
- $70,000 - $105,000 a year
- Full-time
- Dealership
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5d
Human Resources Manager
MANZANA PRODUCTS CO., INC. —Sunnyside, WA
- $85,000 - $100,000 a year
- Background check
- Spanish
- CPR Certification
- AD&D insurance
- Paid holidays
Quick Apply
Product Manager
Coleman Environmental Engineering Inc. —Spokane, WA
- From $180,000 a year
- Full-time
- Hybrid work
- Mid-level
- Driver's License
- Bachelor's degree
- Dental insurance
Quick Apply
Senior Tenting Project Manager
CORT —Everett, WA
- $65,000 - $85,000 a year
- Weekends as needed
- Clean driving record
- Driver's License
- Driving
Quick Apply
11d
Automotive Sales Manager- Must have Dealership Management Experience
Kitsap Auto Outlet —Port Orchard, WA
- $145,000 - $185,000 a year
- Full-time
- 18 years or older
- Dealership
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Business Development Manager - Industrial & Heavy Duty Markets
Hotstart Inc —Spokane Valley, WA
- $79,015.34 - $95,158.26 a year
- Email
- Microsoft Word
- Mid-level
- Presentation skills
- Profit sharing
- Health insurance
Quick Apply
12d
Operations Manager
AMG Aluminum North America —Malaga, WA
- $110,000 - $135,000 a year
- Full-time
- Background check
- Bachelor of Science
- Pass drug screening
- Health savings account
- AD&D insurance
Quick Apply
E-Commerce Manager
BILLY Footwear —Kent, WA
- $85,000 - $100,000 a year
- Full-time
- Marketing
- Inventory management
- Merchandising
- Paid holidays
- Health insurance
Quick Apply
10d
HVAC Service Manager
Washington Energy Services Company, LLC —Fife, WA
- $100,000 - $125,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Outlook
- Fuel card
- Health savings account
Quick Apply
Trucking Account Manager
Oak Harbor Freight Lines —Mount Vernon, WA
- $82,000 - $95,000 a year
- Full-time
- Clean driving record
- Bachelor of Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Merchandising Supervisor - North Sound
Smith Gardens, Inc. —Burlington, WA
- $28.70 - $30.70 an hour
- Weekends as needed
- Sales
- Merchandising
- Mid-level
Quick Apply
Quality Manager - Manufacturing
SensorLink Corporation —Ferndale, WA
- $85,000 - $105,000 a year
- Full-time
- Background check
- Schematics
- 5 years
- Health insurance
- Dental insurance
Quick Apply
6d
Resident Care Manager (RN)
Anacortes of Cascadia LLC —Anacortes, WA
- $45 - $55 an hour
- Full-time
- CPR Certification
- Nursing
- Skilled nursing facility
- Opportunities for advancement
Quick Apply
Aviation Senior Project Manager
Ardurra Group, Inc. —Seattle, WA
- $140,000 - $180,000 a year
- Hybrid work
- Civil engineering
- Driver's License
- Bachelor's degree
- Relocation assistance
Quick Apply

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Manager, Customer Experience Technology

Okta -
Bellevue, WA

Quick Apply

Job Details

$204,000 - $281,000 a year

Qualifications

Software engineering
IT management
Coaching
Talent management
Managing IT teams
Enterprise software systems development
Team development
Bachelor's degree
Technology management
Leading team collaboration initiatives
Agile software development
Managing software development teams
Project stakeholder communication
Stakeholder relationship building
Stakeholder management

Full Job Description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Go-To-Market Technology Team
Okta's Technology, Data and Intelligence (TDI) organization is at the forefront of delivering scalable, high-impact technology solutions that drive business growth, operational excellence, and engineering velocity. Our Go-To-Market (GTM) Technology group sits within TDI and is responsible for building and maintaining the enterprise platforms that power Okta's internal operations. We are a collaborative, innovative team committed to enabling Okta's continued growth through cutting-edge technology solutions.

The Manager, Customer Experience Technology Opportunity
This role will lead a high-performing team of software professionals responsible for delivering and maintaining GTM technology solutions across Okta's enterprise platforms. The ideal candidate brings deep domain expertise in Salesforce and related SaaS/PaaS platforms, a strong track record of leading Agile delivery teams, and the ability to build strong partnerships with internal business stakeholders to align technology solutions with business needs.

What you'll be doing

Lead & Develop Talent: Hire, mentor, and retain exceptional talent; foster a culture of continuous learning, feedback, and high performance while managing a team of product analysts and engineers delivering high-quality GTM technology solutions.
Drive Project Delivery: Oversee end-to-end project execution, ensuring projects meet scope, budget, timeline, and quality objectives, while acting as a Delivery Manager on key medium to large initiatives from inception to completion.
Champion Agile Practices: Promote Agile best practices, ensure backlog health, and lead sprint planning in partnership with Product Managers and Delivery Leads.
Resource Management: Optimize team resources across projects, balancing innovation initiatives with ongoing operational needs (KTLO).
Partner with the Business: Build and nurture strong relationships with internal business partners to align technology solutions with business needs while identifying and mitigating project risks transparently with leadership.
Apply Domain Expertise: Leverage your Go-To-Market (Customer Support) domain knowledge to guide the team on delivery priorities and decisions.
Drive Operational Excellence: Continuously evaluate and enhance operational processes and tooling to drive efficiency and scalability across the organization.

What you'll bring to the role

3+ years of experience leading and managing teams of software engineers and analysts, with proven success leading Agile software delivery teams.
Deep domain experience in Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Marketing Cloud, and Salesforce Communities.
Strong background in IT application development across SaaS/PaaS platforms such as Salesforce, Workday, NetSuite, Anaplan, Xactly, and Boomi.
Demonstrated ability to coach and develop technical talent to achieve both career and organizational goals.
Strong understanding of key business value streams (Campaign to Opportunity, Opportunity to Order, Order to Cash, etc.).
Exceptional communication, stakeholder management, and executive presentation skills.
Bachelor's degree in Computer Science or a related technical field.

At Okta, leadership goes beyond management. Our Top 5 Core Leadership Competencies guide everything we do and align with our core values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. We expect our leaders to:

Build Effective Teams: Foster strong teams that leverage diverse skills and perspectives to achieve common goals.
Demonstrate Self-Awareness (EQ): Seek and act on feedback to continuously improve.
Develop Talent: Invest in people's growth to meet both personal and organizational objectives.
Drive Results: Deliver high-quality outcomes consistently, even in challenging environments.
Think Strategically: Anticipate future trends and craft breakthrough strategies.

#LI-MC1

#LI-Hybrid

#P9629_3461877

The Okta Experience

Supporting Your Well-Being
Driving Social Impact
Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

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Refine Your Search

customer experience manager jobs in washington state

Manager, Customer Experience Technology

Customer Account Manager (Remote opportunity)

Sr. Customer Success Manager - Enterprise (West)

EHS Manager

Operations Manager

Insurance Account Manager - Commercial Lines

Motorcycle Dealer Finance Manager

Human Resources Manager

Product Manager

Senior Tenting Project Manager

Automotive Sales Manager- Must have Dealership Management Experience

Business Development Manager - Industrial & Heavy Duty Markets

Operations Manager

E-Commerce Manager

HVAC Service Manager

Trucking Account Manager

Merchandising Supervisor - North Sound

Quality Manager - Manufacturing

Resident Care Manager (RN)

Aviation Senior Project Manager

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