Top 38 Customer support coordinator Jobs in Washington State

Customer Support Coordinator
Trelleborg Sealing Solutions - Aerospace —Seattle, WA
- $25 - $31 an hour
- Background check
- Microsoft Excel
- Oracle
- Health savings account
- Disability insurance
8d
Client Care Coordinator / Client Services Representative
Senior Helpers - Spokane —Spokane, WA
- $24 - $27 a month
- Full-time
- Background check
- Management
- Mid-level
Quick Apply
3d
Customer Support Coordinator
Trelleborg Sealing Solutions US Inc —Seattle, WA
- $25 - $31 an hour
- Background check
- Microsoft Excel
- Oracle
- Health savings account
- Disability insurance
Quick Apply
8d
Client Coordinator
Maxim Healthcare —Tacoma, WA
- $22 - $25 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
Transfer Center Coordinator
University of Washington —Seattle, WA
- $23.41 - $33.47 an hour
- Part-time
- Mid-level
- Windows
- Bachelor's degree
Customer Experience & Scheduling Coordinator
Rainier Shade —Tukwila, WA
- $22 - $25 an hour
- Full-time
- Writing skills
- Office
- Residential
9d
Service Coordinator
Summit Fire & Security —Seattle, WA
- $26 - $30 an hour
- Full-time
- Background check
- Clean driving record
- English
- Paid holidays
- Disability insurance
19h
Customer Care Coordinator
United Water Services —Vancouver, WA
- From $40,000 a year
- Full-time
- Google Workspace
- Office
- Administrative experience
- Paid training
- Health insurance
Quick Apply
4d
Account Coordinator
Read AI, Inc. —Seattle, WA
- $50,000 - $70,000 a year
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Continuous improvement
1d
Account Coordinator - Seattle, WA
Nadel International —Kirkland, WA
- $27 - $33 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
Quick Apply
Service Coordinator
Everon, LLC —Spokane, WA
- $19.99 - $33.31 an hour
- Microsoft Excel
- ERP systems
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Service Coordinator
Accelleron —Kent, WA
- $69,745 - $95,934 a year
- Full-time
- Mid-level
- Bachelor's degree
- Leadership
- Paid parental leave
- Health savings account
Scheduling Coordinator
Sunset Auto Family —Sumner, WA
- $17.50 - $25.00 an hour
- Full-time
- Computer literacy
- Organizational skills
- Leadership
- Paid holidays
- Health insurance
Quick Apply
Agent Experience Coordinator
Modus Closing —Seattle, WA
- $23.36 - $25.96 an hour
- Inventory management
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Service Center Coordinator
ALS —Everett, WA
- 8 hour shift
- Sales
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Coordinator 3, Technical Product Sales, Business Support, Comcast Business
Comcast Corporation —Puyallup, WA
- $25.87 - $38.80 an hour
- Overtime
- Mid-level
- Office
- High school diploma or GED
10d
Customer Service Manager/HR Recruitment Coordinator
All Ways Caring HomeCare —Moses Lake, WA
- $25 an hour
- Full-time
- Spanish
- Management
- English
Client Services Coordinator
Vibrant Health Homecare —Tacoma, WA
- $26 - $28 an hour
- Full-time
- 18 years or older
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
9d
Client Service Coordinator
Jambalaya Group —Edmonds, WA
- $52,000 - $56,160 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
4d
After Hours Support Coordinator
Right at Home Northwest —Oak Harbor, WA
- $50 - $144 a day
- Weekends as needed
- Office
- High school diploma or GED
- Computer skills
Quick Apply

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Customer Support Coordinator

Trelleborg Sealing Solutions - Aerospace -
Seattle, WA

Apply Now

Job Details

$25 - $31 an hour
8 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication

Full Job Description

Trelleborg is a world leader in engineered polymer solutions for almost every industry on the planet. And we are where we are because our talents brought us here. By specializing in the polymer engineering that makes innovation and application possible, Trelleborg works closely with leading industry brands to accelerate their performance, drive their business forward—and along the way, shape the industry and progress that will benefit humankind in the exciting years ahead. Our people are Shaping Industry from the Inside. Why don´t you join us?

The Customer Support Coordinator (CSC) is responsible for providing and achieving outstanding customer service and total satisfaction to existing and prospective customers while building positive customer relationships to help enable development of new business opportunities. The CSC is the foundation for customer support providing a source for initial contact for customers. The CSC is responsible for customer order and quote management to include contract review, price analysis, delivery performance, and general reporting. This position at times may need to source and purchase product from internal and 3rd party suppliers.

The CSC works with Logistic and Manufacturing facilities as well as supports Sales Engineers(SE), Application Engineers(AE), Customers Support Account Leads (CSAL), and Management to achieve their goals and KPIs. As a result of the large team, they often have multiple tasks competing for their time requiring excellent organizational and communication skills.

In some situations, the CSC may handle accounts within a team or solo. As a result, they may be required to perform additional duties as needed to support accounts.

Tasks and Responsibilities:

The CSC can have a variety of tasks and responsibilities that may include but are not limited to:

Customer Management:
- Ensure contract review is executed in accordance with AS standards and local procedures in a timely fashion
- Evaluate customer orders and demand against supplier deliveries in order to meet and exceed OTD targets
- Interface with internal teams and external customers to proactively resolve customer complaints
- May be required to source and purchase product from internal and 3rd party sources to fulfil customer requirements
Communication:
- Understand and communicate changes to customer demand and requests as needed across the organization. Liaise with Hub, Supply Chain Management (SCM), Project Manager (PM), and Factory departments to ensure that all activities are aligned with Trelleborg and the Customer’s KPIs
- Resolve delivery schedule problems and negotiate delivery schedule changes
Hub Operations:
- Work with the BPM and AHA tools to implement a continuous improvement culture to increase efficiencies and profitability by identifying potential improvements to the internal work processes
- Provide proactive communication, analysis, and problem solving to team members
Administrative:
- Work with logistics facilities to continuously improve transit and delivery times and satisfy or exceed customer OTD targets.
- Ensure full compliance with the Quality Management Systems (QMS) and Standard Operating Procedures in accordance with AS9100.

Education and Experience

Minimum 1 yr. Customer Service experience required
Associate degree strongly preferred
Bachelor’s degree a plus
Knowledge of basic business sales and marketing practices preferred
Experience in the Aerospace, Sealing, or Polymer industry is beneficial
Familiarity with AS9100 quality requirements is beneficial
Familiarity with order management is beneficial

Competencies

Strong written and verbal communication skills
Strong people and relationship building skills
Customer driven with a positive, professional, determined attitude
Strong organizational skills with the ability to multi-task with attention to detail and accuracy
Basic math skills (addition, subtraction, margin calculations)
Proficient in the use of Microsoft Office Word and Excel
Proficiency in the use of business operational software (Oracle JDEdwards, SAP) is beneficial
Adapting to customer and supplier websites for orders, updates, changes, etc.

Key Interface and Stakeholders

Develop and maintain strong working relationships with:

Outside customers
Internal co-workers
Internal Sales and Application Engineers
Internal purchasing department
Internal supply chain personnel
Factory personnel
Management

Travel:

Local coverage
Travel for offsite training when required, 0-10%

Compensation range: $25.00-31.00/hour

Benefits:

401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Apply here!

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status.

This position requires the use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. Green Card Holder), Political Asylee or Refugee.

All applicants must successfully complete a background check and drug screening as a condition of employment.

Apply Now

Refine Your Search

customer support coordinator jobs in washington state

Customer Support Coordinator

Client Care Coordinator / Client Services Representative

Customer Support Coordinator

Client Coordinator

Transfer Center Coordinator

Customer Experience & Scheduling Coordinator

Service Coordinator

Customer Care Coordinator

Account Coordinator

Account Coordinator - Seattle, WA

Service Coordinator

Service Coordinator

Scheduling Coordinator

Agent Experience Coordinator

Service Center Coordinator

Coordinator 3, Technical Product Sales, Business Support, Comcast Business

Customer Service Manager/HR Recruitment Coordinator

Client Services Coordinator

Client Service Coordinator

After Hours Support Coordinator

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