Top 2914 Sr. technical support engineer Jobs in Washington State

Sr. Technical Support Engineer
Salesforce —Seattle, WA
- $99,400 - $150,300 a year
- Full-time
- 5 years
- Writing skills
- Research
- Paid parental leave
- Disability insurance
Electrical Engineer
Wilson Engineering —Washington State
- $136,000 - $165,000 a year
- Full-time
- Construction site
- 5 years
- Driver's License
- Health savings account
- Paid holidays
Quick Apply
Director - Project Delivery
Chelan County Public Utility District —Wenatchee, WA
- $209,600 - $262,000 a year
- Online Application
- Microsoft Word
- Background check
- Microsoft Outlook
- Paid jury duty
- AD&D insurance
Senior Solution Architect - Teamcenter
Capgemini —Seattle, WA
- $103,879 - $242,400 a year
- Full-time
- Hybrid work
- System design
- 11+ years
- Mentoring
- Paid holidays
- Disability insurance
Commercial Construction Project Engineer
Division 9 Inc. —Bothell, WA
- $80,000 - $90,000 a year
- 8 hour shift
- Background check
- Hospitality
- Microsoft Excel
- Profit sharing
- Health savings account
Quick Apply
Senior Facilities Project Manager
HealthPoint —Renton, WA
- $96,680 - $157,590 a year
- Clean driving record
- Driver's License
- Mentoring
- Wellness program
- Health savings account
Quick Apply
Senior Building Engineer
KG Investment Properties, LLC —Bellevue, WA
- $100,000 - $115,000 a year
- Full-time
- CPR Certification
- Ability to walk for extended periods
- Ability to climb stairs
- Health savings account
- Paid holidays
Quick Apply
Senior Mechanical Engineer
Rice Lake Weighing System Inc —Kent, WA
- Microsoft Excel
- 8 years
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
Jr Network and Server Engineer
Northwest Radiologists/Mt Baker Imaging —Bellingham, WA
- $35 - $41 an hour
- Full-time
- Background check
- Computer science
- Computer Science
- Profit sharing
- Health savings account
9d
Machinery Sales Engineer
Amada America, Inc. —Seattle, WA
- $72,000 a year
- Microsoft Excel
- Engineering
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
Building Engineer
Lincoln Property Company —Seattle, WA
- $30 - $33 an hour
- On call
- Background check
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
9d
Field Service Technician Level III
Industrial Electric Manufacturing —Seattle, WA
- Military
- Office
- Ability to lift 50 pounds
Quick Apply
Senior OSP Engineer (Twisted Pair, Permitting & Project Delivery)
Ziply Fiber —Everett, WA
- $88,000 - $115,000 a year
- Weekends as needed
- Background check
- Inventory management
- CAD
- Health insurance
- Dental insurance
Quick Apply
ERP Senior System Administrator
Electric Mirror LLC —Everett, WA
- $115,000 - $135,000 a year
- Computer science
- Computer Science
- SQL
- Health insurance
- Dental insurance
Quick Apply
Senior Electrical Engineer
Parametrix —Puyallup, WA
- $150,000 - $195,000 a year
- Hybrid work
- Bachelor of Science
- Mentoring
- Senior level
- Profit sharing
- Paid holidays
Quick Apply
Senior Software Engineer
PLEXSYS —Camas, WA
- $117,900 - $148,600 a year
- Full-time
- Computer Science
- Military
- Writing skills
- AD&D insurance
- Paid holidays
Quick Apply
AI Solutions Engineer
Inland Imaging Business Associates, LLC —Spokane, WA
- $89,137.79 - $133,706.68 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
Senior Substation Engineer
SEL Engineering Services, Inc. —Pullman, WA
- $136,100 - $170,300 a year
- Full-time
- Management
- Bachelor of Science
- System design
- Paid holidays
- Disability insurance
Quick Apply
Network and Cloud Engineer
Guardian Security Systems —Yakima, WA
- $85,000 - $115,000 a year
- Full-time
- Windows
- Mentoring
- Senior level
Quick Apply
Senior Maintenance Engineer
Amrize —Seattle, WA
- $122,692 a year
- Research
- 3 years
- Travel

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Sr. Technical Support Engineer

Salesforce -
Seattle, WA

Apply Now

Job Details

Full-time
$99,400 - $150,300 a year

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
401(k)
Parental leave
Vision insurance

Qualifications

Bachelor's degree

Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Qualified is looking to add a new member to our Technical Support team as we scale our world class support. As a Technical Support Specialist, you will be responsible for handling support requests, being the technical resource aligned to our Qualified Success Architect team, and acting as a connection between support and engineering. You’ll be working on the cutting edge of the next generation of sales and marketing technology, wearing lots of hats, and helping us transform our customer experience. If you love helping others, solving puzzles, and working on an agile team this is the place for you.

Responsibilities:

Actively managing the support queue to answer and resolve product-related issues by working on cases in a timely manner and answering questions via a number of channels including live chat, email, and video calls.
Supporting our Success Architect team through a deep and technical understanding of the product and joining them on calls as an additional technical resource for customers.
Working cross-functionally with our engineering team to diagnose, debug, and report on operations-related problems for existing customers and leverage technical knowledge to investigate, diagnose, and triage bugs.
Working collaboratively with our product team to understand, prioritize and implement customer feedback into actionable insights that help shape the product roadmap.
Adding your own suggestions and efficiencies to improve our documentation, processes, and knowledge base.
Working on our incident response team to provide critical communication to our customers and internal staff during incidents.
Assisting and supporting leadership in improving the speed and efficiency of our customer operations strategy and experience.

Qualifications:

You have the ability to explain complex features and functionality to technical and non-technical users with empathy and technical expertise
5+ years of experience providing support in a B2B SaaS company
Bachelors degree
You are located in either PST or MST
Excellent interpersonal, communication, and writing skills
Extensive knowledge of Salesforce CRM
Working knowledge of marketing automation systems (ie Marketo, Pardot, Hubspot, Eloqua)
Working knowledge of Javascript and API errors
Knowledge of web technologies (website architecture, custom forms, UTM parameters, etc)
Passion for making customers successful with software solutions
You enjoy analyzing issues and digging into complex problems
You’re persistent in getting to the bottom of those complex problems. At Qualified our technical support team never has the same question twice and involves researching technical nuances.
The idea of wearing many hats and getting involved in lots of projects outside your day to day is exciting to you and you’re up for the challenge.
You’re interested in growing your career in Technical Support and helping us grow an amazing team.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $99,400 - $150,300 annually. 

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Apply Now

Refine Your Search

sr. technical support engineer jobs in washington state

Sr. Technical Support Engineer

Electrical Engineer

Director - Project Delivery

Senior Solution Architect - Teamcenter

Commercial Construction Project Engineer

Senior Facilities Project Manager

Senior Building Engineer

Senior Mechanical Engineer

Jr Network and Server Engineer

Machinery Sales Engineer

Building Engineer

Field Service Technician Level III

Senior OSP Engineer (Twisted Pair, Permitting & Project Delivery)

ERP Senior System Administrator

Senior Electrical Engineer

Senior Software Engineer

AI Solutions Engineer

Senior Substation Engineer

Network and Cloud Engineer

Senior Maintenance Engineer

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