Top 3 Customer support & client services managers Jobs in Wasilla, Ak

Customer Service Manager- Homecare
All Ways Caring HomeCare —Wasilla, AK
- $26 - $27 an hour
- Full-time
- Nursing
- Mid-level
- Driver's License
- 401(k)
- Tuition reimbursement
5d

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Customer Service Manager- Homecare
All Ways Caring HomeCare —Wasilla, AK
Valid driver’s license and auto insurance. Associate or bachelor’s degree in business, Nursing, Social Services, or related field of study preferred (per…
$26 - $27 an hour
5d

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Customer Service Manager- Homecare

All Ways Caring HomeCare -
Wasilla, AK

Apply Now

Job Details

Full-time
$26 - $27 an hour
5 days ago

Benefits

401(k)
Tuition reimbursement
Employee assistance program
Flexible schedule
Referral program

Qualifications

Customer communication
Driver's License

Full Job Description

Our Company:

All Ways Caring HomeCare

Overview:

Who we are looking for:

The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.

Seeking a self-motivated professional with prior scheduling and management or supervisory experience
An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency
A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships
An experienced communicator and problem solver who is well-organized

What you will receive:

Great company culture
Competitive pay with daily pay options available
Tuition reimbursement and campus partnerships
Flexible work schedules close to home
Retention and referral bonuses
Benefits, Supplemental Plans, EAP, and 401K participation
Career growth and development opportunities

External Job Description:

What you will do:

Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes.

Responsibilities include, but not limited to:

Oversee quality care and overall client satisfaction
Supervise and provide guidance to the Caregivers who provide direct care to the clients served
Manage employee scheduling, identify problem situations, and implement proactive solutions
Maintain strong and positive relationships with referral partners, payor sources, and clients
Ensure proper documentation and record-keeping
Conduct periodic home visits and safety checks

Qualifications:

What you will need:

Associate or bachelor’s degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
Accountable, reliable, and ability to work independently with good judgement
Valid driver’s license and auto insurance
Effective verbal and written communication
Excellent customer service skills

About our Line of Business:

All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. For more information, please visit www.allwayscaring.com. Follow us on Facebook and LinkedIn.

Additional Job Information:

At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits:

Great company culture
Competitive pay with daily pay options available
Tuition reimbursement and campus partnerships
Retention and referral bonuses. Work with your friends
Benefits, Supplemental Plans, EAP, and 401K participation
Career growth and development opportunities

Salary Range: USD $26.00 - $27.00 / Hour

Apply Now

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customer support & client services managers jobs in wasilla, ak

Customer Service Manager- Homecare

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