CUSTOMER SERVICE ASSOCIATE
Sudzy Salmon Car Wash | North Wasilla, Alaska
Pay: Starting at $14.50-$15.50 per hour, with paid skill-based raises through our Core Training Program, plus weekly recognition rewards.
Join Our Team!
At Sudzy Salmon, we’re looking for friendly, energetic, and dependable team members who thrive in a fast-paced environment, enjoy helping people, work well as part of a team, take pride in a job well done, and create outstanding guest experiences. Whether you’re looking for your first job or your next career opportunity, we’ll provide the training, support, and opportunities to help you succeed.
No previous car wash experience? No problem, we’re happy to train motivated individuals who are ready to learn.
Year-round full-time and part-time opportunities with flexible scheduling are available.
What We Offer
At Sudzy Salmon, we believe great employees deserve opportunities to learn, grow, and be recognized for their contributions. We invest in our team through training, coaching, recognition, and career development. From your first day, you’ll receive the support you need to build new skills and develop professionally. If you’re looking for a workplace where your hard work is recognized and your success matters, we’d love to hear from you. As a member of our team, you’ll enjoy:
· Paid skill-based raises through our Core Training Program
· Weekly recognition through our Sudzy Star Card Bonus Program
· Flexible scheduling based on business needs to help support work-life balance
· Free unlimited car washes
Key Responsibilities
- Ensure a consistently great customer service experience for all guests.
- Interact warmly with guests, explain our services, guide guests to select the appropriate services, and respond with confidence to common questions.
- Use standardized procedures to efficiently and safely assess, prep, and guide vehicles through the wash.
- Work with the team and utilize checklists to maintain a clean, orderly, safe, and inviting car wash facility and property.
- Follow standardized procedures, embrace directions, and make good decisions to prevent and resolve issues quickly and appropriately.
- Demonstrate discipline in the proper use of personal protective equipment.
- Work under routine and urgent conditions, both indoors and outdoors in a wide range of weather conditions.
- Perform other customer, team, and car wash site care duties, as requested.
Qualifications & Skills
- Friendly, outgoing personality; energetic, team-oriented spirit; and desire to create a “faster, cleaner, and more fun” experience for customers
- Willingness to learn new team collaboration, customer service, technology, and mechanical skills
- Comfort with technology and ability to quickly learn a point-of-sale system and a variety of computer applications
- Goal-oriented, a strong work ethic, and a desire to work in a fast-paced environment, both indoors and outdoors
- Ethical, respectful, and able to maintain clear and transparent communication
- Consistently dependable and punctual; available to periodically work a flexible schedule based upon shift, project, and training requirements
- Willingness to abide by our uniform appearance standards and dress appropriately for work in warm, cold, and wet environments
- Customer service and/or car wash experience preferred
- Must be at least 16 years of age with reliable transportation; driver’s license/experience is preferred
- Essential Physical Requirements: Ability to continuously stand or walk for prolonged periods; ability to balance, bend, squat, climb stairs, climb ladders of various sizes, reach, and lift frequently (lift and carry up to 50 pounds occasionally); must be able to use arms, hands and fingers to communicate, operate, handle, and use controls, equipment, and tools; sense of smell is occasionally required; vision must be sufficient to see details up close and must have the ability to focus.
Schedule
- This is a year-round position.
- Part-time and full-time opportunities available
- Weekend availability required
- Morning, afternoon, and evening shifts available
- Some holiday availability required
- This position has no supervisory responsibilities.
About Us
At Sudzy Salmon, we’re committed to creating first-class experiences for both our guests and our team members. We believe exceptional guest service begins with employees who are supported, recognized, and provided opportunities to learn and grow. Together, we’re building a workplace where our team members take pride in creating exceptional experiences for every guest, every day and we’re proud to be veteran owned and operated.
Faster. Cleaner. More Fun. That’s the Sudzy way. To learn more, visit us at SudzySalmon.com.
Equal Opportunity EmployerSudzy Salmon Car Wash provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Description Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or qualifications required. Responsibilities may change based on business needs.
Job Types: Full-time, Part-time
Pay: $14.50 - $15.50 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you available to work evenings and weekends as needed?
- Do you have reliable transportation that will allow you to consistently report to work as scheduled?
- This position requires working outdoors year-round in Alaska, including rain, snow, and cold temperatures. Are you able to perform these essential job duties?
- This position requires standing, walking, bending, lifting up to 50 pounds and working on your feet most of the day. Are you able to perform the essential functions of this position, with or without reasonable accommodation?
- Are you looking for a long-term employment opportunity?
- Have you ever worked in customer service or another fast-paced environment?
- Why are you interested in working at Sudzy Salmon?
Ability to Commute:
- Wasilla, AK 99654 (Required)
Ability to Relocate:
- Wasilla, AK 99654: Relocate before starting work (Required)
Work Location: In person
