LEAD CUSTOMER SERVICE ASSOCIATE-WASILLA
Goodwill Industries of Lane & South Coast Counties & Alaska —Wasilla, AK
- $16.50 - $19.50 an hour
- Weekends as needed
- 18 years or older
- English
- Mid-level
12d
Customer Service Associate- The UPS Store
The UPS Store —Palmer, AK
- From $17 an hour
- Weekends as needed
- 18 years or older
- Customer service
- High school diploma or GED
- Flexible schedule
Quick Apply
Customer Service Representative
Speedy Glass —Wasilla, AK
- Full-time
- Clean driving record
- Driver's License
- Guest services
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Knik Heating, LLC —Wasilla, AK
- $20 - $22 an hour
- Full-time
- High school diploma or GED
- In-person
- Communication skills
Quick Apply
3d
Customer Service Associate - Sudzy Salmon Car Wash (Wasilla)
Sudzy Salmon Car Wash —Wasilla, AK
- $14.50 - $15.50 an hour
- Part-time
- Ability to walk for extended periods
- Ability to climb stairs
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Client Services Representative
Wasilla Veterinary Clinic —Wasilla, AK
- $16 - $20 an hour
- Full-time
- Computer skills
- Entry level
- Dental insurance
- Tuition reimbursement
Customer Service Representative
Stevens Accounting Services —Wasilla, AK
- $18 - $20 an hour
- Part-time
- Computer literacy
- Writing skills
- Office
- Paid training
- Paid time off
Quick Apply
10d
Customer Service Representative
U-Haul —Palmer, AK
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
7d
Customer Service Representative/Delivery Technician
QUIPT HOME MEDICAL INC —Wasilla, AK
- Clean driving record
- Microsoft Excel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
4d
Veterinary Client Service Representative
Thrive Veterinary Surgical Services, LLC —Palmer, AK
- From $30 an hour
- Part-time
- Inventory management
- Mid-level
- Business development
- Paid time off
- Employee discount
Quick Apply
1d
Customer Service Associate
Savers/Value Village —Wasilla, AK
- Part-time
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Insurance Customer Service Representative
Melissa Izatt Insurance Agency LLC —Eagle River, AK
- $18 - $25 an hour
- Part-time
- Computer literacy
- Office
- Communication skills
- Paid holidays
- Paid time off
Quick Apply
Client Service Representative
VCA Animal Hospitals —Eagle River, AK
- Part-time
- Maintenance
- Entry level
- Health insurance
- Dental insurance
Customer Service & Assistant Manager (Part Time)
Eagle Eye Secure Storage —Eagle River, AK
- $20 - $24 an hour
- 8 hour shift
- Ability to walk for extended periods
- No experience needed
- Travel
- Profit sharing
- Paid holidays
Quick Apply
3d
Customer Service Specialist
Sherwin-Williams —Wasilla, AK
- From $18.30 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
Customer Service Representative - State Farm Agent Team Member
Troy Sayer - State Farm Agent —Eagle River, AK
- $22 - $28 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Service
KFC —Wasilla, AK
- Quick service & fast food restaurant
- Food service experience
- Guest services
Quick Apply
CUSTOMER SERVICE ASSOCIATE-WASILLA
Goodwill Industries of Lane & South Coast Counties & Alaska —Wasilla, AK
- $16 an hour
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- Merchandising
Customer Service/Sales
Home Depot —Wasilla, AK
- Entry level
Customer Service Representative (Cashier)
VITUS —Chugiak, AK
- Part-time
- Computer literacy
- Merchandising
- English
Quick Apply

I want to receive the latest job alert for customer service representative in wasilla ak

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near wasilla ak

Customer Service Representative jobs in Eagle River, AK

Customer Service Representative jobs in Wasilla, AK

Customer Service Representative jobs in Carrollton, TX

Customer Service Representative jobs in Albany, GA

Correctional Food Service jobs in Arizona

Customer Service Representative jobs in San Bernardino, CA

Customer Service Representative jobs in Knoxville, TN

Customer Service Representative jobs in Chicago, IL

Food Service jobs in Eau Claire, WI

Customer Service Remote No Experience jobs in Connecticut

Liquor Sales Representative jobs in Michigan

Customer Service jobs in Appleton, WI

Customer Service Representative jobs in Seattle, WA

Remote Customer Service Representative jobs in San Francisco, CA

Customer Service Representative jobs in Harrisburg, PA

Work From Home Customer Service No Experience jobs in Florida

Customer Service Representative jobs in Dayton, OH

Customer Service Representative jobs in Bronx, NY

Customer Service Representative jobs in Chandler, AZ

Customer Service jobs in Detroit, MI

LEAD CUSTOMER SERVICE ASSOCIATE-WASILLA

Goodwill Industries of Lane & South Coast Counties & Alaska -
Wasilla, AK

Apply Now

Job Details

$16.50 - $19.50 an hour
12 days ago

Benefits

Safety equipment provided

Qualifications

Customer communication
Forklift
Pallet jack
Material handling equipment operation

Full Job Description

JOB SUMMARY

The lead customer service associate (LCSA) for Goodwill Industries of Lane and South Coast Counties and Alaska (Goodwill) supports store operations by providing support and training to frontline team members. This role ensures smooth day-to-day operations across donation receiving, production, and sales floor functions. The LCSA serves as a positive role model, delivering excellent customer service while helping the team meet sales, service, and production goals in alignment with Goodwill’s mission and values.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sufficient proficiency in English to effectively communication with customers, coworkers, and supervisors, including the ability to read, comprehend and respond to written and verbal instructions.
Provide training, coaching, and daily mentorship to team members across donation receiving, processing, and cashiering functions.
Support a culture of respect and professionalism by supporting consistent expectations, messages, and standards across the team. Promote alignment with store leadership and contribute to a cohesive, collaborative work environment.
Meet or exceed Goodwill’s customer service expectations, including Mystery Shop goals.
Perform all responsibilities of the Customer Service Associate (CSA) role.
Ensure efficient and timely flow of goods from donation area through production to the sales floor.
Monitor and maintain safety and loss prevention standards across all areas.
Report needs or performance concerns, safety issues, injuries, suspicious activity or policy violations to management.
Serve as a role model by demonstrating professionalism, teamwork, initiative, and adherence to policies.
Serve as point of contact for questions from CSAs during operations.
Support onboarding of new CSAs by demonstrating key tasks and expectations.

EXPERIENCE

Must be 18 years of age or older.

Six months of related experience in retail, production, or customer service, including leadership or trainer experience preferred.

Employees wishing to be promoted to lead positions should be trained and well versed in all areas of the lead position.

EDUCATION

No minimum education requirements.

CERTIFICATES, LICENSES, REGISTATIONS

Must become certified in CPR/First Aid and on equipment (e.g., forklift, pallet jack, tilter) as needed.

PHYSICAL DEMANDS OF WORK REQUIREMENTS

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly lift 10-35 pounds and/or move up to 100 pounds with assistance.
Stand and/or walk for extended periods (up to 8 hours/day).
Frequently lift, carry, push, pull, bend, stoop, twist, crouch, and climb.
Use hands to feel objects, tools, or controls, and reach with hands and arms.
Use of vision (near, distance, peripheral, depth perception, color) with the ability to adjust focus.
Required to talk and hear clearly.
DOT Strength Classification: Medium.

WORK ENVIRONMENT

Work may be indoors or outdoors. Fast-paced retail environment with exposure to the weather, dust, odor and public interactions. Exposure to potentially hazardous materials (e.g., broken glass, sharp objects). Environment may be heated and/or air-conditioned and the noise level is usually loud. Personal Protection Equipment (PPE) is provided and must be worn when handling or sorting raw donations.

WORK HOURS

Must be available during operating hours, including weekends, evenings, and holidays.

CORE COMPETENCIES

Respect, Cooperation, and Teamwork – Demonstrates respect, professionalism, and inclusive behavior while working collaboratively with customers, coworkers, and leadership to support a positive and team-oriented environment.
Customer Service and Communication – Provide excellent service by actively listening, communicating clearly, and responding to customer and team needs with professionalism, courtesy, and a solution-focused approach.
Adaptability, Dependability, and Accountability – Embrace change with a positive attitude, adjust to shifting priorities, and consistently deliver reliable, solution-focused work while meeting attendance, punctuality, and performance expectations.
Safety, Loss Prevention, and Asset Protection – Promote a safe, clean, and secure environment by following safety protocols, using proper equipment and techniques, reporting hazards or theft, and protecting company assets in alignment with policies and training.
Leadership – Demonstrates emotional intelligence, adaptability, and strong interpersonal skills while promoting Goodwill’s mission, vision, and values. Embraces change, fosters innovation, and maintains a commitment to continuous learning and development. Leads by example through respectful communication, sound judgment, and a dedication to diversity, equity, inclusion, and community impact.

Apply Now

Refine Your Search

customer service representative jobs in wasilla ak

LEAD CUSTOMER SERVICE ASSOCIATE-WASILLA

Customer Service Associate- The UPS Store

Customer Service Representative

Customer Service Representative

Customer Service Associate - Sudzy Salmon Car Wash (Wasilla)

Client Services Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative/Delivery Technician

Veterinary Client Service Representative

Customer Service Associate

Insurance Customer Service Representative

Client Service Representative

Customer Service & Assistant Manager (Part Time)

Customer Service Specialist

Customer Service Representative - State Farm Agent Team Member

Customer Service

CUSTOMER SERVICE ASSOCIATE-WASILLA

Customer Service/Sales

Customer Service Representative (Cashier)

I want to receive the latest job alert for customer service representative in wasilla ak

Explore jobs in more locations

ESSENTIAL DUTIES AND RESPONSIBILITIES

EXPERIENCE

EDUCATION

CERTIFICATES, LICENSES, REGISTATIONS

PHYSICAL DEMANDS OF WORK REQUIREMENTS

WORK ENVIRONMENT

WORK HOURS

CORE COMPETENCIES

Job Seeker Tools

Employer Tools

Browse

Stay Connected