Chaz Limited Collision Express is a leading Alaskan family-owned business serving our neighbors for five decades. As Alaska’s Collision Care Family, we’re known for precision repairs, straightforward guidance, and a team-centered culture built on honesty, respect, and continuous learning.
We are seeking a qualified and dependable Auto Body Collision Estimator to join our team. In this role, you will inspect vehicle damage, prepare accurate repair estimates, guide customers through the repair process, and help ensure a smooth experience from drop-off to delivery. The ideal candidate is customer-focused, detail-oriented, and confident in a fast-paced environment where communication, accuracy, and service matter. This is an excellent opportunity for someone who enjoys helping people, understands collision repair, and wants to grow with a trusted Alaska company.
Schedule: Full-time, Monday-Friday, 8:00 a.m.-5:00 p.m.; occasional overtime may be required
What You’ll Do
- Greet customers promptly and professionally while identifying their repair needs
- Inspect, analyze, and evaluate damaged vehicles
- Prepare accurate and detailed collision repair estimates for labor, parts, and materials
- Explain the complete repair process, claims process, payment procedures, timelines, and repair expectations to customers
- Help convert estimates into repair orders through strong customer service and follow-through
- Order parts needed to begin repairs
- Track funds associated with repairs
- Communicate with insurance adjusters and provide documentation needed for claims processing
- Build and maintain positive working relationships with insurance partners, dealerships, fleet accounts, and customers
- Review vehicles prior to delivery and explain quality control processes and warranty information to customers
- Support customer satisfaction goals and help maintain strong CSI performance
- Work closely with production, parts, and customer service teams to support an efficient repair process
What You’ll Bring
- 2+ years of prior experience as a collision estimator or insurance adjuster
- CCC ONE and/or Mitchell estimating experience
- Experience with parts ordering systems such as CCC, OPS, or PartsTrader
- Ability to explain repair information clearly and professionally to customers and partners
- Strong communication and customer service skills
- Ability to work independently and as part of a team in a fast-paced environment
- Strong attention to detail and organizational skills
- Familiarity with Microsoft Office, including Word, Outlook, and Excel
- Valid driver’s license with safe driving record
What’s in it for you?
Our full-time employees qualify for a comprehensive benefit package including medical, dental, vision, 401(k), paid time off, sick pay, paid holidays, extensive paid training, and more.
Relocation assistance may be available for qualified applicants who choose to relocate to Alaska.
Why Alaska?
Alaska is known for its extreme beauty and adventurous lifestyle, including world-class hunting, fishing, sightseeing, dogsledding, skiing/snowboarding, endless miles of national parks, rivers and coastline, Northern Lights sightings, and so much more. If you are open to new things, have a passion for helping people, and enjoy the outdoors, we encourage you to apply.
To Apply
Please submit your resume along with a brief message outlining your relevant experience and interest in the position.
Chaz Limited Collision Express is an equal opportunity employer. We appreciate the interest and effort put into all applications received, but please note that only qualified candidates will be invited for an interview.
Job Type: Full-time
Pay: $55,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Relocation assistance
- Vision insurance
Application Question(s):
- Do you have any limitations that would prevent you from working 8:00 AM–5:00 PM, Monday–Friday?
- Can you consistently maintain reliable attendance in a fast‑paced shop environment?
- Are you willing to complete a background check if required?
- Do you have reliable transportation to and from work each day?
- Are you proficient with CCC One or similar estimating software?
- Do you have experience working directly with insurance adjusters and DRP programs?
Experience:
- Auto estimating: 2 years (Required)
Ability to Commute:
- Eagle River, AK 99577 (Required)
Work Location: In person
