Top 11 It support Jobs in Wasilla Ak

Help Desk Technician I
Deeptree —Wasilla, AK
- $18 - $27 an hour
- Full-time
- Microsoft Outlook
- Office
- Windows
- Paid training
Quick Apply
10d
IT Support Specialist
Sunshine Community Health Center —Willow, AK
- Current TB test
- High school diploma or GED
- Mentoring

Discover related jobs

Based on your search for it support jobs.

IT Support Specialist
Sunshine Community Health Center —Willow, AK
Continued training and current certification are recommended. Continued training and current certification are required. Manage and maintain IT asset inventory.
Desktop Support Technician – Anchorage
Worley —Anchorage, AK
Experience in deskside, desktop, field, or end user support within a business environment. Experience working in engineering, industrial, operational, or multi…
5d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
6d
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for it support in wasilla ak

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near wasilla ak

It Support Specialist jobs in Massachusetts

It Support Specialist jobs in Madison, AL

It Support Specialist jobs in Miami, FL

It Consultant jobs in New York, NY

It jobs in Remote

It Support Specialist jobs in Wilkes Barre, PA

Credentialing Specialist jobs in Phoenix, AZ

Sterile Processing Technician jobs in Chapel Hill, NC

Helpdesk Technician jobs in Chino, CA

Helpdesk Technician jobs in Golden, CO

Helpdesk Technician jobs in Temple, TX

Full Time Remote Pharmacy Technician jobs in Florida

Psychiatric Technician jobs in Murfreesboro, TN

Pharmacy Technician jobs in Wichita Falls, TX

Helpdesk Technician jobs in Cypress, CA

Help Desk Technician I

Deeptree
Wasilla, AK

Quick Apply

Job Details

Full-time
$18 - $27 an hour
10 days ago

Benefits

Paid training
Lunch & learns

Qualifications

Phone communication
Employee relationship building
Typing

Full Job Description

JOB DESCRIPTION:

Want to work at a place where security and stability come first? Want to work alongside staff passionate about Windows, Linux, and more? This entry-level technical position is responsible for maintaining high-quality white-glove IT services and support for our Clients/Customers. We aim to deliver excellent technical and non-technical support with exceptional customer service and follow-through.

This position is part of the Help Desk team, so candidates must be passionate about technology, passionate about providing amazing customer service, and can thrive in a fast-paced and high-pressure environment. You will be supported in your growth with employer paid training materials, exams, and lunch and learns. Immerse yourself in an environment enthusiastic about technology and service. Grow as Deeptree grows!

Local applicants need only apply.

KEY RESPONSIBILITIES:

Provide Help Desk support and resolve problems to the end user’s satisfaction.
Monitor and respond quickly and effectively to requests received through the IT Help Desk.
Monitor Service Desk for tickets assigned to the queue and process first-in, first-out based on priority.
Modify configurations, utilities, software default settings, etc. for the local workstation.
Utilize and maintain the Help Desk tracking software.
Document internal procedures.
Assist with on-boarding of new users.
Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment.
Install, test, and configure new workstations, peripheral equipment, and software,
Maintain inventory of all equipment, software, and software licenses
Report issues to the Service Desk for escalation,
Manage PC setup and deployment for new employees using standard hardware, images, and software,
Assign users and computers to proper groups in Active Directory
Perform timely workstation hardware and software upgrades as needed,

DESIRED QUALIFICATIONS:

CompTIA A+ Certification, active and current.
CompTIA Net+ Certification, active and current.
.Demonstrable knowledge of basic network setups and configurations
At least 1 – 3 years of experience working in information technology or managed services team environment.
Proficient in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint)
Experience with ticketing systems.

SKILLS & KNOWLEDGE:
Personal Credibility and Professional Integrity:

Positive attitude towards people and problems.
Ability to self-start, work independently and achieve high standards to meet multiple deadlines.
Proficient communicator, including writing, speaking, editing, proofreading, and computer skills.
Above-par working capacity, to work on small and large projects with great attention to detail.
Work effectively with staff in a team-oriented environment with a positive, can-do attitude.
Adept at developing and maintaining strong relationships with management, staff, vendors, and clients.
Exhibit a high degree of professionalism, balanced business judgment, tact, and diplomacy.
Excellent problem-solving skills in both mundane and highly sensitive, albeit complex situations.
Willing to achieve industry certifications within one year of job acceptance for unmet desired qualifications.

WORK ENVIRONMENT EXPECTATIONS:

Work in this environment is considered medium physical work requiring the occasional exertion of up to forty (40) pounds of force, up to twenty (20) pounds of force frequently, and up to 10 pounds of force constantly to move objects.

Must be able to:

Walk, lift, reach, stoop, sit, squat, bend, stand, grasp, balance, climb, kneel, crouch, and type for extended periods of up to 10 hours.
Prepare, read, comprehend and analyze a variety of complex forms, reports, spreadsheets, maps, plans, records, documentation, and correspondence in all languages required by the job.
Speak to individuals or groups of people with poise, voice control, confidence, and professional integrity.
Respond adequately to inquiries or complaints.
Write using standard conventions in all languages required by the job.
Apply logical or scientific thinking principles to define problems, collect data, establish facts and draw valid conclusions.
Apply common sense understanding to carry out instructions furnished in written, oral or diagrammatic form.
Communicate effectively and efficiently in all languages required by the job using whatever communication device or system is required (telephone et al.)
Use/interpret job-related terminology, mathematical formulas, and functions effectively and efficiently.
Deal with people beyond giving and receiving instructions maintaining effective working relationships.
Perform under stress, deal with persons acting under stress and adapt when confronted with emergencies.
Be sensitive to cultural differences among individuals and groups of persons.
Safely operate a motor vehicle.
Operate/use a variety of job-specific office machines and other office equipment.
Manage multiple high-priority initiatives in a fast-paced, highly technical environment.
Successfully perform this position's planning, directing, reporting, and administrative responsibilities.

Quick Apply

Refine Your Search

it support jobs in wasilla ak

Help Desk Technician I

IT Support Specialist

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for it support in wasilla ak

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected